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08/10/2017 09/10/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    US$83
    US$67
    SAVE US$16
    US$73
    US$77
    Traveller (1471)
    Room & Suite (477)
    Dining (172)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (283 reviews)
    “bukit bintang” (235 reviews)
    “petronas towers” (223 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    PARKROYAL Serviced Suites Kuala Lumpur
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,839)
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    1,281 - 1,285 of 3,273 reviews

    Reviewed 12 April 2015

    I've just spent 2 nights at this wonderful hotel for my third business trip to KL. Staff are always around and sincerely willing to help if you need them too. Great relaxing pool area and wonderful selection for buffet breakfast.

    1  Thank ClaireSlater
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 14 April 2015

    Dear ClaireSlater, Thank you for your stay at Hotel Istana. The team appreciate your business and hope that you will return to our Hotel on your 4th business trip to KL. Warm regards Aamir Khan General Manager

    Reviewed 10 April 2015 via mobile

    I'm glad I booked this hotel for holiday arriving outside the hotel staff greeted us and took out luggage in to the correct rooms. We was located two rooms right next door to each other which was an advantage for us. The rooms were very...More

    3  Thank zoobia n
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 14 April 2015

    Dear zoobia n, We are very happy to see your positive review of Hotel Istana KLCC on the Trip Advisor. Thank you for recognizing our wonderful and hard working Associates. We hope that you will recommend us to your family and friends. Looking forward to...More

    Reviewed 10 April 2015 via mobile

    Pros: Hotel looks grand Beautiful rooms Friendly staff Good spread for breakfast Strong wifi Nice amenities Cons: The only downside is the aircon in room seems to be centralize, can't really control from the thermostat, it's cold in #505.More

    2  Thank KelvinSoh
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 14 April 2015

    Dear KelvinSoh, We are very happy to see that you have enjoyed your stay well. Thank you for recognizing our Associates and please do accept our sincere apologies with regards to your room air conditioning. I just want to clarify that all temperatures can be...More

    Reviewed 8 April 2015

    I am a regular visitor to KL and always chose to stay at the Istana Hotel. Although it is being slowly upgraded floor by floor, the hotel is looking tired and could do with some serious upgrading....BUT....what keeps me coming back is the wonderful staff....More

    3  Thank Katherine D
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 9 April 2015

    Dear Katherine D, Thank you so much for your loyalty to Hotel Istana KLCC. You have really made our day. Indeed, our well trained Associates working for a long time with us are our real assets as they strive on daily basis for excellence in...More

    Reviewed 7 April 2015

    Should give special rate for faithful and regular guest to this hotel. Daily cleaning room always delayed. The only annoying time, everytime I make the room booking the person always asking my details (treating me like new guest). I have been in this hotel for...More

    1  Thank Must M
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 8 April 2015

    Dear Must M, We are very sorry to read your constructive feedback with regards to not having your updated profile. I have spoken to our Reservations and front office team and I assure you that it will not be repeated again. We all appreciate your...More

    PARKROYAL Serviced Suites Kuala Lumpur
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    PARKROYAL Kuala Lumpur
    3,390 reviews
    #36 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$69 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #20 Luxury Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Ctrip TA, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA, Cheap Tickets and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveller (1471)
    Room & Suite (477)
    Dining (172)
    Pool & Beach (76)
    Hotel & Grounds (892)
    Bathroom (142)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    .57 km away
     
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    .61 km away
     
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    Ask a question
    Questions & Answers
    Catwoman1105
    8 September 2017|
    AnswerShow all 7 answers
    Response from Hotel_Istana_KL | Property representative |
    Yes, Windows can be opened upon request. Thanks
    1
    Vote
    Afshin D
    6 June 2017|
    AnswerShow all 5 answers
    Response from Seanjotadhg | Reviewed this property |
    I looked at gym room but did not use it. It looked good and was quite large and had a massage day spa business next to it.
    2
    Votes
    Corina Violeta O
    23 May 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Room Tips
    "Ask to be upgraded to a suite."
    Read review
    "if you can afford it the club rooms are worth the small additional costs"
    Read review
    "High rooms above traffic noise. Check for other noises in room!!!"
    Read review
    "Go for an upgrade as hotels in KL are reasonably priced"
    Read review
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