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06/08/2017 07/08/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$92
    US$81
    SAVE US$11
    US$86
    US$92
    Traveller (1413)
    Room & Suite (468)
    Dining (172)
    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (278 reviews)
    “bukit bintang” (234 reviews)
    “petronas towers” (220 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,762)
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    There are newer reviews for Hotel Istana
    See the most recent reviews

    1,291 - 1,295 of 3,214 reviews

    Reviewed 9 March 2015

    Arrived a day early, but they were very accommodating with personal lounge check-in. Spacious room with good facilities, including wifi. Large bathroom with double basins, separate shower and bath. But would have to comment the property is a little tired and in need of a...More

    Thank KiwiGregNZ
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 10 March 2015

    Dear KiwiGregNZ, We are very happy to see your wonderful comments on Trip Advisor. Thank you so much for staying with us. Our apologies for the issue with the breakfast on your last day and for sure our F & B team will make sure...More

    Reviewed 9 March 2015

    i am not really happy with the environment of this hotel but i am extremely satisfied with their staff who entertained me during my check in and check out time. Thumbs up to the hotel that having a great and informative staff named Ahmed Faizal...More

    Thank hakeemlaura
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 13 March 2015

    Dear Hakeemlaura, Thank you so much for your wonderful comments. We all really appreciate it and Ahmed Faizal is already on cloud nine as you have recognized his hard work. I am not sure what specifically bothered you with regards to environment but I hope...More

    Reviewed 8 March 2015

    The Istana is indeed grandiose. You feel very welcome the moment you arrive. The rooms are spacious, all of them have their own Wi-Fi hotspot and the Ethernet port is usable too. Everything is clean and well maintained. The bath room offers a separate shower,...More

    1  Thank Nic V
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 10 March 2015

    Dear Nic V, Your feedback makes our day. Thank you so much for choosing to stay with us and thank you for writing in detail. The fellow travellers will appreciate it too. It is nice to see that everything went well during your stay. Thanks...More

    Reviewed 8 March 2015 via mobile

    We stayed for 2 nights and we didn't need to use the taxi except for going to the airport. The location is really great, just walking distance from shopping malls and restaurants. The hotel is clean and we were lucky and got an upgrade to...More

    2  Thank Huda I
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 10 March 2015

    Dear Huda I, Thank you for your short and sweet feedback of Hotel Istana KLCC and thank you for posting it on Trip Advisor. We all appreciate your comments. Please come back soon to revisit your great memories of Hotel Istana KLCC Warm Regards Aamir...More

    Reviewed 8 March 2015

    Stayed here 3 nights. Decided to stay on the club floor as this was my annual treat of just me going away for a few days and doing exactly what I wanted. From arriving at the hotel to the time I left the service was...More

    1  Thank Chris_leeds20
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 10 March 2015

    Dear Chris_leeds20, Thank you so much for staying with us and we are happy that your stay was "Wonderful". Audrey is our super star and most of our guest likes her and the club team. I have taken note of your comments and will look...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$74 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Luxury Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Hotels.com, Orbitz, Expedia, TripOnline SA, Travelocity, Hotwire, HotelQuickly, Cancelon, Cheap Tickets and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
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    Traveller (1413)
    Room & Suite (468)
    Dining (172)
    Pool & Beach (74)
    Hotel & Grounds (850)
    Bathroom (137)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Afshin D
    6 June 2017|
    AnswerShow all 5 answers
    Response from Hotel_Istana_KL | Property representative |
    Please e-mail us your e-mail address (Trip Advisor does not allows to write an e-mail address here) and we will be happy to share and provide you any information about our GYM. Concierge can also assist you with anything... More
    0
    Votes
    Corina Violeta O
    23 May 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Abe3330
    1 May 2017|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
    2
    Votes
    Room Tips
    "make sure you're facing the Petronas Towers. And go to the Helipad across the street."
    Read review
    "13th floor with views of the PETRONAS Towers, sensational"
    Read review
    "Best views of the city would be on the reception side on the upper floors (presumably above 5th level)"
    Read review
    "Club rooms offer the best value"
    Read review
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