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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$12
    US$81
    US$69
    US$73
    US$81
    Traveller (1312)
    Room & Suite (452)
    Dining (157)
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    Overview

    • Excellent43%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
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    Invito Hotel Suites
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,633)
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    1,311 - 1,315 of 3,633 reviews

    Reviewed 7 April 2015

    Should give special rate for faithful and regular guest to this hotel. Daily cleaning room always delayed. The only annoying time, everytime I make the room booking the person always asking my details (treating me like new guest). I have been in this hotel for...More

    1  Thank Must M
    Response from HotelIstanaKL, General Manager at Hotel Istana

    Dear Must M, We are very sorry to read your constructive feedback with regards to not having your updated profile. I have spoken to our Reservations and front office team and I assure you that it will not be repeated again. We all appreciate your...More

    Reviewed 7 April 2015

    We only stayed one night in the Hotel Istana, but it was great. We were upgraded to a suite and the staff was very friendly and helpful. The price was very reasonable. Also, the location was hard to beat.More

    3  Thank GADawgGa
    Response from HotelIstanaKL, General Manager at Hotel Istana

    Dear GADawgaGa, It makes our day to see that you had a short and sweet stay with us and we are glad that everything went well. Please do come back soon and we are looking forward to welcoming you back again at Hotel Istana Kuala...More

    Reviewed 7 April 2015 via mobile

    In room 322 the radio couldn't function even though people in charge promised to fix it for me. & the bathtub I believe hotel didn't apply deep cleanup I don't even dare to try to use it. Same for the toilet bowl. This experience make...More

    Thank vern p
    Response from HotelIstanaKL, General Manager at Hotel Istana

    Dear vernpin, We are very disappointed to see that you had some issues during your stay and I just wonder if you did call and reported your dissatisfaction to anyone during your stay. Please do accept our sincere apologies and I am looking into these...More

    Reviewed 7 April 2015

    My husband and I stayed here for 8 nights , the rooms were very clean and comfortable, the hotel facilities were great especially the pool area were food and drinks were served to you poolside, The staff could not do enough for us. The hotel...More

    3  Thank Lesley73au
    Response from HotelIstanaKL, General Manager at Hotel Istana

    Dear Lesley73au, Thank you very much for your wonderful feedback. We are very happy to see that everything went well with your stay. We hope that you will recommend us to your family and friends. Looking forward to welcoming you back in near future Warm...More

    Reviewed 6 April 2015

    This hotel is in a fantastic spot and walking distance to PETRONAS Towers, KL Tower and lots of shopping malls. It's a bit dated but the rooms were clean and the pool was good. Overall it was a great experience and great value for the...More

    5  Thank 3172Melbourne
    Response from HotelIstanaKL, General Manager at Hotel Istana

    Dear 3172Melbourne, We are very happy to see that you had a wonderful stay with us. Thank you for choosing to stay with us and we hope to see you back soon. Warm Regards Aamir Khan General Manager

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$56 - US$90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #22 Luxury Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    Photos
    Traveller (1312)
    Room & Suite (452)
    Dining (157)
    Pool & Beach (68)
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    Questions & AnswersAsk a question
    Alen J
    I would like to know that you have late checkout option. my return flight is at 21.30, so just wanted to know if we can spend a little more time there
    28 April 2017|
    Answer
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Yes indeed we do have late checkout options available. Complimentary check-out subject to availability until 2pm, and from 2pm to 6pm is half day charge. However, please speak to front desk and depending on our... More
    1
    Vote
    Alfian J
    Rooms with balconies?
    24 April 2017|
    Answer Show all 7 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest - We do not have balcony in our rooms. Our views are still beautiful due to large windows. Hope you will enjoy your stay with us.
    1
    Vote
    Saanchee
    What is the difference between club room and deluxe room? Does club room has a view of twin towers? And which type of room should I go for? Is club room worth the extra money?
    23 April 2017|
    Answer Show all 5 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest - At Club rooms, one enjoys personalized service along with a Club lounge on 20th floor where you can enjoy our complimentary breakfast, whole day hot and cold beverages, evening hors d'oeuvres, free pressing of... More
    1
    Vote
    Room Tips
    "Front rooms, like at the twin towers,"
    Read review
    "Club level rooms"
    Read review
    "They have British or European Power on alternate floors - pick a floor to suit your stuff."
    Read review
    "Good Service"
    Read review