We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Istana

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Istana
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,570 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Istana
See the most recent reviews
Showing 3,051: English reviews
Derby, United Kingdom
Reviewed 2 weeks ago

From the moment we arrived, which was early for our room to be ready, we were made to feel very special. Unknown to us our travel agent booked a Club Room which entitled us to breakfast , afternoon tea and evening cocktails and buffet, wonderful. The food overall was excellent, to suit all tastes and cultures. The hotel is well...

 Report
Helpful?
1Thank Hels68
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear hels68, Thank you for choosing to stay with us and for posting your review on Trip Advisor. Your review made our day. We appreciate your 5 star review. Indeed our associates are very well trained and they work hard consistently to ensure Total Guest Satisfaction. We hope you will continue to support us and will return in future. Warm...

Reviewed 2 weeks ago via mobile

We spent four nights at Hotel Istana in a superb club room, it was spacious and had a glass wall separating the bedroom from the bathroom, at first we thought this was a bit odd, then we saw the remote control, this operated the electric blinds that gave privacy to the bathroom. The bathroom was superb, the very large shower...

 Report
Helpful?
1Thank Luke H
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Luke H, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your 5 star review and are glad that all went well with your stay. I am sure other guest will benefit from your detailed review too. Please do come back soon to your favourite hotel in KL. Warm regards...

Reviewed 2 weeks ago via mobile

You can tell that this hotel used to be grand but is in dire need of renovation to restore it to its former glory. We got a club room with unbeatable view of the Petronas Tower. Getting a club room is worth the upgrade specially if your flight is in the evening since the hotel allows you stay at the...

 Report
Helpful?
1Thank TessSo
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear TessSo, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback and would like to inform all our guest that whilst we are an old hotel yet our upkeep of the property is in no way compromised. We continue to upgrade our property and we have just finished renovating...

Kings Langley
Reviewed 2 weeks ago via mobile

Stayed 3 nights at this lovely hotel. The staff were amazing and we experienced some of the best customer service ever. We booked early and had the advantage of an upgrade to club room. This experience was great, staff even provided me with a birthday cake which was a lovely touch. The hotel is very convenient for accessing the city....

 Report
Helpful?
1Thank Lisa C
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Lisa C, Thank you for choosing to stay with us and for posting your review on Trip Advisor. Your 5 star review made our day very special for all of us. We are happy to see that you enjoyed your stay well. We hope to see you back soon at your favourite Hotel Istana KLCC in near future. Warm...

Kota Kinabalu, Malaysia
Reviewed 2 weeks ago via mobile

Our friend Siti Said works at the hotel, she recommended us to stay there. We booked 2 connected rooms we were recieved at the lobby immediately by smiley staff, she walked us to the reception desk to proceed with check in, offered us refreshing towels and some refreshments. Great way to start👍. Rooms were very clean and very comfortable, in...

 Report
Helpful?
1Thank Magdy R
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Magdy R, Thank you for choosing to stay with us and for posting your 5 star review on Trip Advisor. We are so happy to see that everything worked out for you. We appreciate Siti Said for recommending her own hotel to her guest and friends. We all feel very proud about working with Hotel Istana and serve our...

Cheltenham, United Kingdom
Reviewed 2 weeks ago

We had five most enjoyable days at the Istana and were particularly impressed with the courtesy and helpfulness of the whole staff. We were given a complimentary late check out which was a great help, given our midnight flight.

 Report
Helpful?
1Thank dcook696
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear dcook696, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback and hope you will continue to support us in future. Warm Regards Aamir Khan General Manager

National Capital Territory of Delhi, India
Reviewed 2 weeks ago via mobile

Hotel Istana has a perfect location to be staying in. Staff is courteous and friendly. Our room on the 11th floor overlooked the Petronas towers. Rooms are clean. Air con works overtime. Bathrooms are shabby and we had water leaking in the shower even after the repairs were done. Will advise not to take a taxi from the hotel.very expensive....

 Report
Helpful?
Thank Benusingh
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Benusingh, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback and appreciate your comments. We are always in the process of renovating our product to make it nicer and better for our guest. The bathrooms are part of our room maintenance program and we assure you that the...

Royston, England, United Kingdom
Reviewed 2 weeks ago

I had a wonderful stay at the Istana. I stayed for two nights. I was on a high floor with a reasonably good view. The room was a great size, very comfortable and everything you need. The staff were always extremely helpful, more so than anywhere else I have stayed. I would highly recommend the Istana!

 Report
Helpful?
1Thank Glen T
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Glen T, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are very happy to see your 5 star review on Trip Advisor and hope you will continue to support us in future. We are looking forward to welcoming you back soon. Warm regards Aamir Khan General Manager

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Feel welcome. Decent hotel with perfect services and room. Great food but would be good if have more variety for vegetarian. Thank you Hotel Istana for the birthday surprise that you had for my boyfriend. He was surprised. It's a memorable one.

 Report
Helpful?
1Thank norshafarinaibrahim
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear norshafainaibrahim, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your 5 star review on Trip Advisor. Happy Belated Birthday again. See you soon Warm regards Aamir Khan General Manager

Singapore, Singapore
Reviewed 3 weeks ago

This was our first visit to Hotel Istana and we were completely impressed by the level of attention to us and our stay given by all the staff. From the beautifully arranged room, to the wonderful surprise wedding anniversary cake, to the care from all the employees ... it was a truly unforgettable stay. The staff are the gems of...

 Report
Helpful?
1Thank mlfarmer
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear mlfarmer, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are happy to see that you have celebrated your special day with us. Indeed our associates are the gems of the hotel and they work very hard to bring memorable experiences to our guest. We will look for the opportunity to...

1,616 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1273)
Viewed
Hotel & Grounds (249)
Viewed
View from Room (70)
Viewed
Pool/Beach Area (58)
Viewed
Dining (89)
Viewed
Room/Suite (223)
Viewed
Bathroom (134)
Viewed
Business Centre/Function Rooms (9)
Viewed
Family/Play Areas (2)
Viewed
Other (439)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (332)
Viewed
Adult Pool (5)
Viewed
Amenities (41)
Viewed
Children's Pool (5)
Viewed
Club Suite (34)
Viewed
Deluxe Room (26)
Viewed
Deluxe Room Twin (24)
Viewed
Presidential Suite (72)
Viewed
Dining (65)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (9)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.3 km away
Invito Hotel Suites
Invito Hotel Suites
#25 of 340 in Kuala Lumpur
951 reviews
0.2 km away
The Kuala Lumpur Journal
The Kuala Lumpur Journal
#24 of 340 in Kuala Lumpur
572 reviews
0.1 km away
PARKROYAL Serviced Suites Kuala Lumpur
Show Prices
Show Prices
Show Prices
0.4 km away
PARKROYAL Kuala Lumpur
PARKROYAL Kuala Lumpur
#36 of 340 in Kuala Lumpur
3,111 reviews
1.5 km away
Sheraton Imperial Kuala Lumpur Hotel
1.0 km away
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel
#35 of 340 in Kuala Lumpur
3,404 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Taman Sari Brasserie
Taman Sari Brasserie
Cuisines: Asian, French, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM279 - RM416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Istana 5*
Number of rooms: 515
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Ctrip TA and Hotels.com so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur
Hotel Style:
#12 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#21 Family Hotel in Kuala Lumpur
#21 Luxury Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Istana staff and other travellers.
39 questions
Ask a question

See all questions (39)

Questions? Get answers from Hotel Istana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 22nd floor and had access to the 20th floor facilities which was fantastic.”
 of 5 bubbles lucyjessie04, 24 Mar 2017 | Read review
“Always ask for a quiet room as some are noisier than others.”
 of 5 bubbles AussieTraveller795, 20 Mar 2017 | Read review
“Beware the connecting door!”
 of 5 bubbles jameshj, 17 Mar 2017 | Read review
“find another hotel”
 of 5 bubbles davidpauline27, 14 Mar 2017 | Read review
“Ask for a room with a view of the PETRONAS Twin Towers ... wonderful to wake up to that beautiful view!”
 of 5 bubbles mlfarmer, 6 Mar 2017 | Read review
5 of 5