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29/10/2017 30/10/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
    Traveller (1538)
    Room & Suite (483)
    Dining (178)
    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (291 reviews)
    “bukit bintang” (238 reviews)
    “petronas towers” (226 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Deals
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$94
      View Deal
    View all 4 deals
    Write a Review
    Reviews (3,894)
    There are newer reviews for Hotel Istana
    See the most recent reviews
    Traveller rating
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    21 - 25 of 3,320 reviews

    Reviewed 2 weeks ago

    Stayed in club room on 19th floor. Room smelt very musty. Shower leaked over the floor into hug puddles, had to use a big towel to keep the water from spreading into room. Club room was good, great service and nice food. Breakfast was a...More

    Thank garystocker60
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 2 weeks ago

    Dear garystocker60, Thank you for staying with us and for posting your review on Trip Advisor. We are so sorry that we did not meet up with your expectations. We take our guest feedback seriously and the concerned department heads are investigating the issues that...More

    Reviewed 2 weeks ago via mobile

    The hotel place is very good and near to bukit st , the staff was very kind ,every thing is ok, the breakfast is best part of the hotel,we cant use jakuzi the staff said today isnt work, the pool was ok .thanks for management...More

    Thank Ali T
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 2 weeks ago

    Dear Ali T, Thank you for staying with us and for posting your review on Trip Advisor. Hotel Istana KLCC team truly appreciates it. We hope you will recommend us to family and friends and will continue to support us in future. Warm Regards Aamir...More

    Reviewed 2 weeks ago via mobile

    Having a good staff and good serving to client. Having a good breakfast. Good stuffing for bed room and got outsite view. Tq for the good and fast service for room breakfast and so on. Im happy to stay at your hotel again soon.More

    Thank Nur Alya H
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 2 weeks ago

    Dear Nur Alya H, Thank you for staying with us and for posting your review on Trip Advisor. Hotel Istana KLCC team truly appreciates it. We hope you will recommend us to family and friends and will continue to support us in future. Warm Regards...More

    Reviewed 2 weeks ago

    The hotel is not bad but it’s certainly isn’t 5* that stop at the lobby , once you get to the room you can see it’s tired and I was in a Club Room 1814 but beginning to doubt whether it was a Club room...More

    Thank Sal A
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 2 weeks ago

    Dear Sal A, Thank you for staying with us and for posting your review on Trip Advisor. We are so sorry that we did not meet up with your expectations. We take our guest feedback seriously and the concerned department heads are investigating the issues...More

    Reviewed 2 weeks ago

    I stayed in a Deluxe Room from 28 September 2017 to 2 October 2017. PROS -The attitude of the staff was impeccable. Friendly smiles at the lobby, extremely attentive at the breakfast table as well. Top notch service! -Toilet had two basins - always a...More

    Thank MoovinMusing
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 2 weeks ago

    Dear MoovinMusing, Thank you for staying with us again and for posting your review on Trip Advisor. We appreciate your loyalty to us. Hotel Istana KLCC team appreciates your positive feedback. Our success is due to our well trained and passionate associates. We continue to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$64 - US$95 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #20 Luxury Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Hotels.com, Agoda, Cancelon, TripOnline SA, Travelocity, Orbitz, Hotwire, Cheap Tickets and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveller (1538)
    Room & Suite (483)
    Dining (178)
    Pool & Beach (77)
    Hotel & Grounds (950)
    Bathroom (146)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    Catwoman1105
    8 September 2017|
    AnswerShow all 8 answers
    Response from Hotel_Istana_KL | Property representative |
    Yes, Windows can be opened upon request. Thanks
    1
    Vote
    Afshin D
    6 June 2017|
    AnswerShow all 5 answers
    Response from Seanjotadhg | Reviewed this property |
    I looked at gym room but did not use it. It looked good and was quite large and had a massage day spa business next to it.
    2
    Votes
    Corina Violeta O
    23 May 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Room Tips
    "take the higher floor rooms - less noise from cars,"
    Read review
    "Choose pool view only."
    Read review
    "Rooms overlooking the pool are very scenic and peaceful."
    Read review
    "Ask for a high level room for quietness"
    Read review
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