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Pullman Kuala Lumpur City Centre Hotel and Residences

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Traveller (2028)
Room & Suite (874)
Dining (217)
Overview
  • Excellent42%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“wedding planner”(65 reviews)
“banquet team”(35 reviews)
“pavilion mall”(156 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Pullman Kuala Lumpur City Centre Hotel and Residences
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Pullman Kuala Lumpur City Centre Hotel and Residences
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,482)
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3,039 results
Traveller rating
1,255
1,113
414
159
98
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LanguageEnglish
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1,255
1,113
414
159
98
Show reviews that mention
All reviewswedding plannerbanquet teampavilion mallpetronas towersbukit bintangbedroom apartmentpool barchinese restaurantspecial thanksgolden trianglebuffet breakfastthe executive loungelocation is excellentshopping centreprinceaccorconcierge
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1 - 5 of 3,039 reviews
Reviewed 3 days ago via mobile

We stayed here for 3 nights 3 different rooms - because after 1st night we visited Penang .. then came back to a new room which was awful then got changed to another which was cleaner. We had a 2 bed mini apartment with little...More

Thank sharon m
Response from PullmanKLCC, Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 3 days ago

Dear Ms Sharon M, Greetings from Pullman Kuala Lumpur Hotel & Residences. Thank you for taking your valuable time to share with me your concerns during your recent stay at Pullman Kuala Lumpur. I appreciate your efforts in putting together your comments and observations, as...More

Hotel's Favourite
Reviewed 8 June 2018 via mobile

From our arrival, check in and warm welcome in the club lounge with Margaret to check out everything went smoothly. Our suite was newly renovated, large and comfortable. The best shower in the large bathroom for a long time. Rooms were well appointed though could...More

2  Thank Jane-Bruce-P
Response from PullmanKLCC, Executive Assistant Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 19 June 2018

Dear Jane-Bruce-P, It was our absolute pleasure to welcome you both to the Pullman KLCC. Our team really enjoyed looking after you, and Martine, Margaret, Joey, Sam, Elizabeth and Kamahl will be especially thrilled that you made mention of them by name. Our team is...More

Reviewed 6 days ago

- long waiting time to check in & check out at reception counter & also at priority counter. - service staff service support is lousy even at priotity reception counter! - overall service received is not pleasant! - breakfast area is overwhelmed with people and...More

Review collected in partnership with Accorhotels.com
6  Thank Krystal K
Response from PullmanKLCC, Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 4 days ago

Dear Mr/Ms Krystal, Greetings from Pullman Kuala Lumpur Hotel & Residences.Thank you for taking the time to share your experience following your recent visit with us. On behalf of the team, my personal apologies and we truly regret that we may have failed you on...More

Reviewed 6 days ago

We have to move our APAC regional meeting venue to KL on the very last minute due to unforeseen circumstances. Being a regular at Pullman KL since the last 10 years, I do not think twice to consider them as the replacement venue. The location...More

Thank Khairi_Kadir
Response from PullmanKLCC, Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 4 days ago

Dear Mr Khairi, Greetings from Pullman Kuala Lumpur Hotel & Residences. Thank you very much for taking the time to share your experience on TripAdvisor, I am delighted to hear that you enjoyed your experience and thank you for your kind comments regarding the location...More

Reviewed 6 days ago via mobile

Booked the hotel through Accor app and yet still go thru the hassle of checking in. Requested room with KLCC view and double checked with the counter. When we got into the room it’s construction view. Also had mentioned it’s for birthday, nothing special not...More

8  Thank xinney
Response from PullmanKLCC, Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 4 days ago

Dear Mr. Xinney, Greetings from Pullman Kuala Lumpur Hotel & Residences. Thank you for taking your valuable time to share with me your concerns during your recent stay at Pullman Kuala Lumpur. I appreciate your efforts in putting together your comments and observations, as it...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Laundry Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$71 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Classic Hotel in Kuala Lumpur
#21 Business Hotel in Kuala Lumpur
#28 Quiet Hotel in Kuala Lumpur
#35 Great View Hotel in Kuala Lumpur
#54 Family Hotel in Kuala Lumpur
#111 Mid-range Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$71 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Classic Hotel in Kuala Lumpur
#21 Business Hotel in Kuala Lumpur
#28 Quiet Hotel in Kuala Lumpur
#35 Great View Hotel in Kuala Lumpur
#54 Family Hotel in Kuala Lumpur
#111 Mid-range Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2028)
Room & Suite (874)
Dining (217)
Pool & Beach (80)
Business Centre & Event Rooms (56)
Amenities (16)
Family and Play Areas (6)
Questions & Answers
Ask a question
LisaMarie90x
13 August 2018|
AnswerShow all 4 answers
Response from Fitfun F | Reviewed this property |
I didn’t prepay. And had the RM 10 tax.
1
Vote
umersaeedkhan
24 June 2018|
AnswerShow all 2 answers
Response from Hanistim | Reviewed this property |
Hi We had light breakfast,too. It was served in the restaurant on the tenth floor and it was buffet. There is not plenty of choices but it’s fine as there is cold and hot breakfast and drinks.I think it’s not worth to... More
0
Votes
kerrymur
7 June 2018|
AnswerShow all 2 answers
Response from Richard T | Reviewed this property |
There is airport taxi in KLIA, budget one is around 80 to 90 RM, Premium is around 110 to 120 RM to Pullman KLCC. It is fixed price based on the destination you go, and you are required to pay in the taxi counter, and... More
0
Votes
Room Tips
"look for KLCC view"
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"corner room is more spacious and has 180 degree view"
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"Go elsewhere"
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"Room with Petronas Twin View"
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