Mandarin Oriental, Kuala Lumpur
6,799 reviews
#11 of 636 Hotels in Kuala Lumpur
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Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
View all photos (4,909)4,909
Room & Suite (1493)
Dining (548)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 636 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 629 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ♻️ 100% single-use plastic free hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Nightclub / DJ
Kids stay free
Valet parking
Paid public parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Poolside bar
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Chinese, Indonesian, Japanese and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
224Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
Contact
Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia
Getting there
KLCCKuala Lumpur Rapid KL5 min
Raja ChulanKuala Lumpur Rapid KL8 min
6,799Reviews92Q+A100Room tips
Reviews
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Popular mentions
We just married a week before and decided to checked in on 20th February (my wife's birthday). Contact Mohana from Guest Relation department regarding my request to deco the room. unfortunately hotel did not provide deco service during MCO but allow us to book from outside deco team and MO team will assist accordingly on room access. Thanks to Mohana,Desmond and MO team for the birthday cake. My wife love Friendly staff and superb service!!! Delicious breakfast. We enjoyed our stay at your hotel. Thank you once again!!!!
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Date of stay: February 2021
Value
Location
Service
Room Tip: you can choose twin tower view. nice view during night
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Helpful
Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 6 days ago
Dear firdausuzir Congratulations on your wedding! It's so heartening to know that our colleagues had presented you with an unforgettable birthday and honeymoon experience on this occasion. Mohana, Desmond and the team are thrilled to receive your wonderful feedback. Thank you for choosing to stay with us and we look forward to welcoming you and your wife back to our hotel for many more memorable moments at Mandarin Oriental. Cheers Christian Tavelli General Manager
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Very Good location, close to Petronas Towers, Staff are all very friendly and warm. All the food is very good quality and reasonably priced, Fast check in & check Out. Good breakfast with a decent choice
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Date of stay: February 2021Trip type: Travelled on business
Location
Service
Sleep Quality
Helpful
Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 1 week ago
Dear GABBYUSABABY Thank you for your lovely feedback and review. We greatly value your kind patronage and look forward to welcoming you back to enjoy the hotel's many facilities! Best regards Christian Tavelli General Manager
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We checked in on 9th February to celebrate my husband's Birthday. As it was MCO, my husband thought we are just checking in to rest and relax away from our busy work schedules. Prior to check in, I made a request that the hotel assist me with a pool side "surprise" birthday dinner arrangement. However due to MCO, they could not agree to my request and suggested in room dinner instead. It was disheartening as in room would be boring i thought. But I agreed to make the best of the situation and said yes to the room dinner arrangements. As we were checking in on his birthday, I made all prior arrangements for the cake and gifts to be delivered to the hotel directly and all deliveries were well coordinated and managed by hotel staff plus they were discreet about the surprise. I took my husband for a stroll to the pool side at 6.30pm and when we got back to the room by 7pm, the staff had already laid out our dinner and gifts table in a splendid manner! My husband was pleasantly surprised to see the arrangements put up by the hotel staff. From the bottom of my heart, I thank the team at Mandarin Oriental for making his birthday memorable. We will certainly come back for many more stays with you. You exceeded my expectations! And the food at your hotel is amazing in Taste and quality. Plus the SOP for Covid prevention has been managed so well. All your employees have made us feel so welcomed and we thoroughly enjoyed our stay. THANK YOU ONCE AGAIN.…
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 weeks ago
Dear Kimmy5236 We are elated to know that your husband had an unforgettable birthday celebration and thank you very much for sharing your wonderful feedback. It is our aim to completely delight and satisfy our guests and your positive feedback will deeply inspire our team to the highest level. We greatly value your kind patronage and look forward to welcoming you and your husband back to our hotel for many more memorable occasions! Best regards Christian Tavelli General Manager
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Stay MO for one night to celebrate anniversary. Especially thanks for Michelle ,mohana, and Sarah for the simple and sweet decoration. Feel warm. All staffs are very friendly. Fast check in. Good breakfast .
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 12 Jan 2021
Dear 764lisay Thank you for your positive review and appreciation towards Michelle, Mohana and Sarah. It's awesome that you brought home with you a memorable anniversary celebration and we look forward to welcoming you back for many more enjoyable moments at Mandarin Oriental. Best wishes for a Happy New Year! Christian Tavelli General Manager
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Was impressed with the hospitality of all hotel staff. That's include Desmond at check in counter, the gentleman who deliver my bag and the guy at swimming pool. They all very nice and even can remember your name. Also thanks for birthday surprise for my daughter. Will surely stay herr again.
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 7 Jan 2021
Dear Anwar Z Thank you very much for your lovely review and commendation towards Desmond. It’s wonderful to know that we have presented your daughter with a memorable birthday surprise and we look forward to welcoming your family back for many more special occasions. Best wishes for a Happy New Year! Cheers Christian Tavelli General Manager
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PRICE RANGE
US$128 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, kuala lumpur hotel kuala lumpur, mandarin kuala lumpur, kuala lumpur mandarin oriental
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
629
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Kuala Lumpur
Which popular attractions are close to Mandarin Oriental, Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.2 km), KLCC Park (0.3 km), and Breakout Real Escape Game (0.4 km).
What are some of the property amenities at Mandarin Oriental, Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Kuala Lumpur?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Kuala Lumpur?
Conveniently located restaurants include Flock, W Kuala Lumpur, Beta KL, and Skillet at 163.
Are there opportunities to exercise at Mandarin Oriental, Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Kuala Lumpur have an airport shuttle?
Yes, Mandarin Oriental, Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, and Malay.