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Mandarin Oriental, Kuala Lumpur

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Traveller (3418)
Room & Suite (1086)
Dining (400)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“petronas towers”(688 reviews)
“the club lounge”(289 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Mandarin Oriental, Kuala Lumpur
Special Offer: Complimentary 4th Night
Offers from Mandarin Oriental, Kuala Lumpur
Special Offer: Complimentary 4th Night
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,532)
Filter reviews
4,574 results
Traveller rating
3,422
810
212
77
53
Traveller type
Time of year
LanguageEnglish
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3,422
810
212
77
53
Show reviews that mention
All reviewspetronas towersmosaic restaurantthe club loungeklcc parkpark viewinfinity poolour honeymoonchinese restaurantluxury hotelamazing hotelshopping mallbuffet breakfastbukit bintangmosaicsmoklheenkeiko
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1 - 5 of 4,574 reviews
Reviewed 3 days ago

Recently stayed at the MO, and was impressed. Although did not go for the executive level which hindsight should have done so. But still given a room on the 22nd floor overlooking the city skyline, was great. Room as you would expect to be large,...More

1  Thank Sandy B
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 3 days ago

Dear Sandy B I am so happy to hear of your impressive stay with us and commendation on our colleagues' exemplary service. It is our aim to provide our guests with an unforgettable experience at Mandarin Oriental. Thank you for your kind recommendation of our...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

The mandarin oriental cannot be faulted in anyway . We stayed on the club floor level the food and beverage available was amazing from breakfast lunch afternoon tea and dinner all were marvellous. Unfortunately my wife was taken ill with a serious stomach upset ....More

3  Thank Jimpendrigh
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 3 weeks ago

Dear Jimpendrigh Thank you for a great review! I am truly happy to hear that our colleagues took great care of you and your wife during your stay with us and hope that your wife has fully recovered now. I will pass your commendation to...More

Reviewed 4 days ago via mobile

We have now stayed at 3 MO’s and each has been an exceptional hotel experience for us. The KL MO location is fantastic, close to everything especially great shopping, Petronas Towers and KLCC Park. We had a club room with access to the lounge. I...More

1  Thank Belinda T
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 4 days ago

Dear Belinda T Thank you for your commendation on our hotel to other TripAdvisor travelers. It is gratifying to hear that you were impressed with our Club Lounge, location, facilities as well as buffet breakfast at Mosaic. We are delighted to receive your lovely comments...More

Reviewed 5 days ago via mobile

Took a room in MO KL for my wife’s birthday and Akiko and her team made sure it’s was a special one. They prepared the room with a beautiful surprise. Cake, flowers, wine. The works! Breakfast was excellent too. Overall we had a lovely stay...More

Thank Elangeshwaran P
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 5 days ago

Dear Elangeshwaran P I am most happy to know that Akiko and our team had presented your wife with a beautiful birthday celebration on this occasion. Thank you for staying with us and we look forward to see you both again! Cheers Frank P Stocek...More

Reviewed 1 week ago

We travel to Malaysia quite regularly, but this was the first time we chose Mandarin Oriental Kuala Lumpur as our hotel. Despite a few issues that we have encountered upon our arrival, we managed to have a wonderful stay all thanks to Mr Matthias Kindl...More

1  Thank Olga P
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 5 days ago

Dear Olga P Thank you for your kind patronage and I am delighted to read how much you enjoyed your stay with us, and that our team took exceptional care of you during your stay with us. I will share your lovely feedback with Matthias...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Laundry Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$170 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Kuala Lumpur
#1 Business Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$170 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Kuala Lumpur
#1 Business Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (3418)
Room & Suite (1086)
Dining (400)
Pool & Beach (230)
Business Centre & Event Rooms (16)
Amenities (7)
Family and Play Areas (5)
Questions & Answers
Ask a question
Sam7413
2 July 2018|
AnswerShow all 9 answers
Response from Hesham R | Reviewed this property |
of course this is a very fancy 5 star hotel
0
Votes
nigel-2004
15 June 2018|
AnswerShow all 2 answers
Response from Lisa H | Reviewed this property |
For "Suite" guests - complimentary one-way airport transfer, if you like to enjoy the airport transfer for free, need to book "Club suit". Or while you book the room could ask hotel pick up for charge. I suggest that... More
1
Vote
Google Translation
chelshend
30 April 2018|
AnswerShow all 7 answers
Response from alisonlM5776CZ | Reviewed this property |
I took my daughter’s advice on this and used an Uber when I arrived in KL. I downloaded the Uber app and used the airport WiFi. I think it was about £14. On my return, I was travelling in the early hours and was worried... More
1
Vote
Room Tips
"Become a Fan of MO and you'll receive some great perks on your first stay"