Grand Millennium Hotel Kuala Lumpur
160 Jalan Bukit Bintang, Kuala Lumpur 55100 Malaysia
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Room & Suite (599)
Dining (164)
About
#57 of 790 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Located in the heart of Bukit Bintang, Grand Millennium Kuala Lumpur is an international five-star hotel that offers 468 spacious guestrooms including 16 suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
519Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
160 Jalan Bukit Bintang, Kuala Lumpur 55100 Malaysia
E-mail hotel
Getting there
Bukit BintangKuala Lumpur Rapid KL3 min
Raja ChulanKuala Lumpur Rapid KL6 min
Car HireSee car hire from US$24/day
3114Reviews54Q+A100Room tips
Reviews
Traveller rating
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- 171
- 154
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I flew from London to Kuala Lumpur to see Master Chris Leong for my back problems, i stayed at Grand millennium from 18th May until 22May . I had the privilege and was fortunate to have met Fateh at the reception who was amazing, he helped me during my stay and answered all my questions and all my enquiries. He is very professional, friendly, efficient and so polite always with a smile . He went above and beyond to please the guests . A true gentleman. I also met an ex manager Mr Omar Fashah who thanks to him he arranged for me to see Master Leong and arranged for my treatment. He picked me up from the hotel. I met Omar 5 years ago where he helped my family while my son needed an emergency operation at Tung Shin hospital . Omar is a professional and naturaly a very nice person . I really wish one day Omar would work again at Grand Millennium as both Omar and Fateh are a wonderful team and would be a huge asset tonthe hotel . Thank you so much for making my stay enjoyable. Mr Samy Lakaf …
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Carpet at reception needs replacing , rooms had no mini bar and no complimentary fruits like my...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Food is good. bedroom is good. Toilet need to upgrade.The view was awesome.Tv need to upgrade channel..some channel no signal.please upgrade to sustain your 5 star rating in travel application. please do it!
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The hotel is not 5 atar rating. I feel it is only worth 2 stars. The customer service was poor. We checked in the hotel at 3pm, and our luggage were delivered to our room around 9pm. Room quality was the worst. Lack of toiletries and dirty. Room was old, furniture cracked and moldy. Only one TV Chanel was available during our stay. We will never return to this hotel again. The only good thing out of our stay is the location.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just back from another great stay at one of my favourite hotels. The room I was allocated initially had a few problems such as safe not working, shower not changing over to rainfall when button pressed and the carpet outside the bathroom door was damaged. On reporting these issues at the Club Lounge reception, I was immediately allocated a different room which had a queen size bed rather than king size but was otherwise fine. Thanks to Liz and Shima in the for arranging this. The remainder of my stay was great as usual and I was looked after extremely well by Hafiza and the team in the Club Lounge especially when arranging use of the meeting room for a presentation to customers and also during the evening cocktail hours where the selection of food and drinks available and the service was of the usual high quality.…
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Grand Millennium, Other at Grand Millennium Hotel Kuala Lumpur
Responded 3 days ago
Dear Navigator798495, Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us. We are delighted to learn that you had an overall positive experience and that you were impressed with Liz, Shima, Hafiza and the team. Your kind comments have been shared with them and they were most appreciative of your compliments. Thank you for your feedback and we look forward to welcoming you in the not too distant future. Best regards, The Management Grand Millennium Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at The Grand Millennium a number of times, the previous in August 2022. Their location is perfect for easy access to the Pavilion Shopping Centre and for exploring the area. Each stay I have reserved Club rooms so that I would have access to their lounge and to enjoy the evening drinks and food. My major complaint and disappointment during this visit are the changes to the management of the Club Lounge. During my previous visits there was a trolley that was wheeled into the Club lounge between 6 and 8pm that had some spirits and wines where the staff and patrons could access and select their preferred beverage. Beers were also available in the fridge. My recent stay marked some significant changes and resembled a modern adaption of Charles Dickens’, Oliver Twist and a Christmas Carol. It appears that Scrooge has been put in charge of the alcohol and it is now hidden, out of touch and out of sight from guests. Also, gone are the cheery and attentive staff that provided such good service during my previous visits. Now when I was visited the lounge at 6pm the trolley was nowhere to be seen. At 6:20 pm I went to the kitchen service door and waited until a staff member appeared so that I could enquire about the location of the trolley and request a glass of wine. They told me that it had been permanently removed and that all drink orders had to go through a staff member. That may be fine if there were staff in attendance, however this was not the case. Later when I was ready for a refill, I had to go glass in hand and once again wait for a staff member to appear from the kitchen area to ask “please may I have some more”! They were in a hurry and told me to wait and that they would refill my glass when they returned. I did have a third glass, and yes, I had to go and wait by the door again, glass in hand! Why would you treat your Club guests with such disrespect and in such a manner? Syed, the one staff member who was occasionally available during my stay did his best and was polite and courteous and deserves some recognition. My next visit to KL will be in August and unfortunately, I will now be planning to stay elsewhere. I just hope that the hotel management read my review, sack Scrooge and bring back the Club experience of the past. It would appear that the hotel accountant and not the Customer Service Department has made a decision to try and save a few dollars resulting in a poor experience and now a loss of patrons.…
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Grand Millennium, Other at Grand Millennium Hotel Kuala Lumpur
Responded 3 days ago
Dear stkildatram, Thank you for your feedback on Tripadvisor and we are extremely disappointed to read about the challenges you experienced during your stay. Please accept our sincerest apologies for the inconveniences that you had to go through and your comments have been shared with the department head concerned for immediate action as well as to ensure such similar incident do not recur. We wish to assure you that it is certainly not reflective of the usual standards of Grand Millennium Kula Lumpur and we are continuously putting in more effort to train and develop our team to improve the standard of service. We realized that this experience has marred your impression of the hotel but we hope that you would give us an opportunity to make amends and welcome you back in the not too distant future. Best regards The Management Grand Millennium Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay in gmkl was good unfortunately when they charge me 600 ringgit on my credit card and i have been following up and almost 30 days no refund yet on my credit card 😳😳😳 up to nowstill waiting for the money
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Dont let them charge you on your credit card took in seconds but almost 30 days now still...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Grand Millennium, Other at Grand Millennium Hotel Kuala Lumpur
Responded 1 week ago
Dear V3879TErossp, Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us. We had the opportunity to review your rating of our hotel and we are sorry that we fell short in your expectations. Please know that we truly appreciate your feedback as it helps us to focus on what is important to our guest. With regards to credit pre-authorization, our standards and procedures on a daily basis is to send an email to our merchant bank to expedite the release of all unused credit card preauthorization. We can assure you that every point of your comment have been well-noted and we have addressed these with the team to be used as an opportunity to continue to train and improve our practices as well as procedures. Thank you for your feedback and we look forward to welcoming you in the not too distant future. Best regards, The Management Grand Millennium Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location right at the center of Kuala Lumpur - walking distance to twin towers/ jln alor and next to huge shopping malls! Service staff is exception - Syed at the Club floor makes my morning all the more pleasant, knowing what i need. We had out gala dinner and the banquet team were great in the service amidst all the awards sessions and movement. Well done, Jamal, Jasjeet and team!
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Grand Millennium, Other at Grand Millennium Hotel Kuala Lumpur
Responded 1 week ago
Dear Trail60351797525, Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us. We are delighted to learn that you had an overall positive experience and that you were impressed with Syed, Jamal, Jasjeet and the team. Your kind comments have been shared with them and they were most appreciative of your compliments. Thank you for your feedback and we look forward to welcoming you in the not too distant future. Best regards, The Management Grand Millennium Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place was great. The ambiance was good..Thanks to the supervisor, Noorien and her team Azrin, Kamarul, Amiruddin, Solhah abd Fayas for entertaining us. There are variety of foods and we enjoyed each of them. They even prolonged the time so we can taste all the food served. Thanks for the excellent services and we did have a great day celebrating Teacher’s Day here.
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Grand Millennium, Other at Grand Millennium Hotel Kuala Lumpur
Responded 1 week ago
Dear Passport24826295971, Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us. We are delighted to learn that you had an overall positive experience and that you were impressed with Noorien and her team Azrin, Kamarul, Amiruddin, Solhah and Fayas. Your kind comments have been shared with them and they were most appreciative of your compliments. Thank you for your feedback and we look forward to welcoming you in the not too distant future. Best regards, The Management Grand Millennium Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel coz location exactly at city centre, can get everything nearby from mall, to food or any kind of shop. Food at hotel also nice. Great attitude given by all staff. Housekeeping staff also polite. Big room and amenities, to club lounge environment was perfect. Treated well by staff kama, syaid, shima, Liz and vicnesh. fareez serve us well with bag arrangement. Recommend to anyone.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Grand Millennium, Other at Grand Millennium Hotel Kuala Lumpur
Responded 1 week ago
Dear Tour58611515654, Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us. We are delighted to learn that you had an overall positive experience and that you were impressed with Kama, Syed, Shima, Liz, Viknesh, Fareez and the team. Your kind comments have been shared with them and they were most appreciative of your compliments. Thank you for your feedback and we look forward to welcoming you in the not too distant future. Best regards, The Management Grand Millennium Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, close to shopping mall & food shop surrounding. All staff is friendly especially club team. Highly appreciate Shima and Kama for the great service and never fail to make us feel definitely like at home. Shout out to everyone.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Grand Millennium, Other at Grand Millennium Hotel Kuala Lumpur
Responded 1 week ago
Dear Maps12188052281, Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us. We are delighted to learn that you had an overall positive experience and that you were impressed with Shima, Kama and the team. Your kind comments have been shared with them and they were most appreciative of your compliments. Thank you for your feedback and we look forward to welcoming you in the not too distant future. Best regards, The Management Grand Millennium Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$79 - US$124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand millennium kuala lumpur hotel kuala lumpur, grand millennium hotel kuala lumpur, kuala lumpur grand millennium
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
468
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Claim Your ListingGRAND MILLENNIUM HOTEL KUALA LUMPUR (R̶M̶ ̶6̶5̶0̶) RM 357: UPDATED 2023 Reviews, Price Comparison and 2,329 Photos - Tripadvisor
Frequently Asked Questions about Grand Millennium Hotel Kuala Lumpur
Which popular attractions are close to Grand Millennium Hotel Kuala Lumpur?
Nearby attractions include MinNature Malaysia (0.4 km), Pavilion KL (0.2 km), and BB Park Bukit Bintang (0.5 km).
What are some of the property amenities at Grand Millennium Hotel Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Millennium Hotel Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Millennium Hotel Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Millennium Hotel Kuala Lumpur?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Millennium Hotel Kuala Lumpur?
Conveniently located restaurants include Kampachi Pavilion, The Whisky Bar, and Dining In The Dark KL.
Are there opportunities to exercise at Grand Millennium Hotel Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Millennium Hotel Kuala Lumpur have airport transportation?
Yes, Grand Millennium Hotel Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Millennium Hotel Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Millennium Hotel Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Millennium Hotel Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (2.1 km), Rumah Penghulu Abu Seman (0.6 km), and Istana Negara (4.7 km).