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06/08/2017 07/08/2017
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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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    US$126
    US$126
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    Traveller (3549)
    Room & Suite (1037)
    Dining (450)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (893 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
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    Offers from Shangri-La Hotel Kuala Lumpur
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    Pacific Regency Hotel Suites
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    Traders Hotel, Kuala Lumpur
    9,738 reviews
    #9 of 345 hotels in Kuala Lumpur
     
    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,006)
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    1 - 5 of 6,035 reviews

    Reviewed 2 days ago

    Typical Shangri La quality with excellent staff. The room was very spacious and very clean and best of all very quiet. Large fully equipped gym and spa. We booked a club room with access to the club lounge which serves breakfast, afternoon tea and evening...More

    1  Thank CO0KIE_M0NSTER
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

    Dear Guest, Thank you for staying with Shangri-La Hotel, Kuala Lumpur and for your fantastic review of our hotel. We are delighted to learn that you were happy with our hotel's facilities and services. It was pleasure to have been of service to you and...More

    Hotel's Favourite
    Reviewed 27 May 2017

    This is a great choice in KL. I arranged an airport pickup and was met promptly at the airport by a very courteous representative. At the hotel I as was escorted from the car to my room where check in was carried out quickly via...More

    6  Thank Julian S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 29 May 2017

    Dear Guest, Thank you for your fabulous review. We are glad to learn that you were happy with the variety of food served for breakfast in Lemon Garden. My staff and I look forward to being of service to you again in the near future....More

    Reviewed 2 days ago

    The Shangri-La Hotel in Kuala Lumpur remains as my #1 Shangri-La property to stay at and I have stayed in many across Asia over the years. From the moment you walk in the door, you are made to feel so welcomed and as if you...More

    Review collected in partnership with shangri-la.com
    Thank waynekline
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

    Dear Guest, Thank you for staying with us and for your excellent review of our hotel. We are happy to know that you were impressed with our hospitality and the facilities at Horizon Lounge, as well as our dining outlets. My staff and I look...More

    Reviewed 2 days ago via mobile

    We love Shangri La hotels and have had many positive experiences at both the Singapore and Bangkok outlets. The KL Shangri La shares many of the positives of these other hotels but is in much need of a refurbishment. We stayed in two of the...More

    Thank Skotti56
    Reviewed 2 days ago via mobile

    Stayed on me night whilst we attended a wedding in the hotel. Difficult to say how much it cost as we booked it as part of an Expedia flight and hotel package. Very upmarket hotel not far from KLCC. From the minute you arrive it...More

    Thank drc225
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Thank you for your wonderful review of our hotel. We are happy to learn that you were impressed with the room and our staff, namely Ali. Your compliments will certainly spur us on to do even better for our guests. My team and...More

    Pacific Regency Hotel Suites
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    Traders Hotel, Kuala Lumpur
    9,738 reviews
    #9 of 345 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$132 - US$154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Asiatravel.com Holdings, Expedia, Hotels.com, Orbitz, Ctrip TA, TripOnline SA, Agoda, Hotwire, Travelocity, Cheap Tickets, Cancelon, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3549)
    Room & Suite (1037)
    Dining (450)
    Pool & Beach (174)
    Hotel & Grounds (2018)
    Bathroom (183)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Nearby
    Pacific Regency Hotel Suites
    1,962 reviews
    .10 km away
     
    Traders Hotel, Kuala Lumpur
    9,738 reviews
    .91 km away
     
    E&O Residences Kuala Lumpur
    623 reviews
    .30 km away
     
    Concorde Hotel Kuala Lumpur
    1,996 reviews
    .18 km away
     
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    509 reviews
    .06 km away
    Bombay Palace
    396 reviews
    .21 km away
    Hard Rock Cafe
    992 reviews
    .17 km away
    Shang Palace
    172 reviews
    .09 km away
    Nearby Attractions
    Menara Kuala Lumpur
    6,401 reviews
    .32 km away
    FRIM Canopy Walk
    73 reviews
    .62 km away
    KL Tower Mini Zoo
    60 reviews
    .36 km away
    Malaysia Tourism Centre
    136 reviews
    .30 km away
    Ask a question
    Questions & Answers
    MedinAsia
    18 May 2017|
    AnswerShow all 5 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we regret to inform you that we no longer have the view of twin tower. Kindly contact us directly, we will try to assign nice view or high floor. Thank you.
    0
    Votes
    frances522
    11 May 2017|
    AnswerShow all 8 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, late check-out is subject to availability. Please be advised that late check out after 2pm up to 6pm will be at half day rate and after 6pm will be on full day charge. Thank you.
    0
    Votes
    Becci-jess
    26 April 2017|
    AnswerShow all 4 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we are delighted that you have selected us as your preferred hotel for your dining venue. Herewith the restaurant options for your consideration: Zipangu - Zipangu provides delightful dining in a zen setting... More
    0
    Votes
    Room Tips
    "Corner rooms are larger and more private"
    Read review
    "Just ask reception on check in for a room of choice."
    Read review
    "The room was large and very clean with fantastic showers."
    Read review
    "All rooms are suitable - group were all happy with all the rooms provided"
    Read review
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