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The Ritz-Carlton, Kuala Lumpur

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Traveller (1266)
Room & Suite (346)
Dining (155)
Overview
  • Excellent77%
  • Very good14%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(64 reviews)
“li yen”(15 reviews)
“personal butler”(18 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,201)
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1,007 results
Traveller rating
759
134
67
27
20
Traveller type
Time of year
LanguageEnglish
More languages
759
134
67
27
20
Show reviews that mention
All reviewsbutler serviceli yenpersonal butlerthe club loungebedroom suitestarhill galleryhigh teaspecial thanksamazing hotelturn down servicehome away from homepavilion mallbukit bintanggolden trianglebuffet breakfasttunrc
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1 - 5 of 1,007 reviews
Reviewed 3 days ago via mobile

Stayed at room no. 2923. Room was big with nice interior decor. Breakfast at The Cobalt room is great. Was attended by one of the staff, Mr Tarikul who was very nice until end of breakfast. Great variety of food and drinks.

Thank Irizul S
Reviewed 3 days ago via mobile

I love this hotel. I had their high tea. Nice combination of pastry and tea set in a good atmosphere to relax and photos. They serve variety of tea you getvto try before order. There was also pianist play beautiful songs. Loving it.

Thank Jane G
Reviewed 3 days ago

We are a family of 4 and had a nice stay at Ritz-Carlton Langkawi, and booked a few days to stay in Ritz-Carlton in Kuala Lumpur. But unfortunately, it was a disappointing experience. The service is very poor with an unprofessional staff. Instead of the...More

2  Thank Nonisse
Reviewed 5 days ago via mobile

This is an amazing hotel. The staff is helpful and kind. Pavilion shopping mall, Starhill gallery are very close to hotel and KLCC are within five minutes walking distance and all can be accessed via the skybridge.Room is spacious with good amenities and very well...More

2  Thank Fokhruddin F
Reviewed 6 days ago via mobile

Would like to express gratitude to my butler, Nay Tun and Jeong, the club server (not sure if name correct). Tip top service, friendly and smile always. Definitely will return again n again. Hotel’s great and Room superb. Location... check out on the map.

Thank Aaron L
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$148 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Kuala Lumpur
#7 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$148 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Kuala Lumpur
#7 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (1266)
Room & Suite (346)
Dining (155)
Pool & Beach (28)
Amenities (14)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
Ask a question
Flowerymae
3 July 2018|
AnswerShow all 11 answers
Response from TheRitzCarltonKL | Property representative |
Dear Flowerymae, Thank you for your inquiry. For your kind information, the butler service applies for all of our rooms. We hope we have been of help.
0
Votes
Panad0l
5 June 2018|
Answer
Response from Lo C | Reviewed this property |
For the basic suite occupancy capacity I really don't know, as I been stay I 2 bed rooms suite and 3 bed rooms suite, if you have 4 people, with a extra bed to pay in a basic suite, the 2 bed room suite us better. That's... More
0
Votes
Panad0l
5 June 2018|
AnswerShow all 5 answers
Response from TheRitzCarltonKL | Property representative |
Dear Panad0l, Thank you for your inquiry. To answer your question, our One Bedroom Suite can accommodate up to 3 guests, as the sofa may be converted into a sofa bed, which can occupy a maximum of one guest. We hope we... More
1
Vote
Room Tips
"Must have high floor to have a view otherwise there are various construction projects around"
Read review
"when the hotel is not full, they often give complimentary upgrade, early check in and late check out."
Read review
"Butler service is highly recommended."
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"Opt for rooms which club lounge access. Its a nice place to hang out with great light food all day long"
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