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InterContinental Kuala Lumpur, an IHG Hotel

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About

#24 of 489 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur has one of the most sought-after locations in the city. An ideal urban retreat for both business and leisure travellers, our hotel is steps away from the iconic Petronas Twin Towers and walking distance to shopping and entertainment. Wine and dine in style at one of our five distinct restaurants, enjoy a relaxing treatment at our tranquil spa, and revel in luxurious comfort in our spacious and modern guest rooms.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Bidet
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Arabic, Chinese, Hindi and 1 more

Location

165 Jalan Ampang, Kuala Lumpur 50450 Malaysia
InterContinental Kuala Lumpur, an IHG Hotel
4078Reviews68Q+A100Room tips
Traveller rating
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Samky L wrote a review Yesterday
7 contributions1 helpful vote
InterContinental Kuala Lumpur stands as a beacon of luxury and sophistication in the heart of Malaysia's vibrant capital. With its strategic location, the hotel offers easy access to the city's business districts, shopping centers, and major tourist attractions, making it the perfect base for both business travelers and tourists. The hotel's architecture and interior design reflect a blend of contemporary style and traditional Malaysian elements, creating an atmosphere that is both luxurious and welcoming. The accommodations at InterContinental Kuala Lumpur are second to none, featuring elegantly appointed rooms and suites with state-of-the-art amenities, plush furnishings, and breathtaking views of the city skyline. Guests can enjoy a range of facilities, including a well-equipped fitness center, an outdoor swimming pool, and a spa that offers a variety of treatments designed to rejuvenate the mind, body, and soul. Dining at the InterContinental Kuala Lumpur is a culinary adventure, with several restaurants offering an array of international and local cuisines. Each dish is prepared with the utmost care and attention to detail, ensuring a dining experience that is both delicious and memorable. The service at InterContinental Kuala Lumpur is impeccable, thanks to its dedicated and professional staff. Special thanks go to Mr. Hamed in the lounge, whose hospitality and expertise in crafting bespoke cocktails and recommending personalized experiences make every visit to the lounge a delight. Ms. Julia in the restaurant deserves recognition for her warm welcome and exceptional service, ensuring every meal is a pleasure. Mr. Shoel's attention to detail and promptness in room service exceed expectations, making each stay comfortable and hassle-free. In conclusion, InterContinental Kuala Lumpur is more than just a hotel; it's a destination that offers an unmatched level of luxury, comfort, and service. The dedication and professionalism of its staff, particularly Mr. Hamed, Ms. Julia, and Mr. Shoel, contribute significantly to the hotel's charm and appeal. Whether you're visiting for business or leisure, InterContinental Kuala Lumpur promises an experience that is as unforgettable as it is exquisite.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lost In Asia wrote a review Apr 2023
Singapore, Singapore2607 contributions16373 helpful votes
+1
Hotel's Favourite
I was upgraded to a very large suite upon check in, i felt very grateful for it. Harry at the Club Lounge provided Excellent services ! He make sure I am well taken care of and have all I need. Food wise, sorry, the Nasi Lemak failed, I don't understand how they can messed up this classic Malaysian dish, please improve on it !!! I enjoyed my stay very much, thanks to all the staff at Club Lounge, Housekeeping and Front Office.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
49 Helpful votes1 Repost
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Response from InterContinental Kuala Lumpur, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 24 Apr 2023
Dear PatrickSatoLee, At InterContinental Kuala Lumpur, we strive to provide our guests with the best possible experience, and we are sorry that our nasi lemak did not meet your expectations during your recent stay. Your feedback is incredibly important to us, and we will be sure to take them on board for continuous improvements. We sincerely look forward to an opportunity to welcome you back with us again for a more refreshing experience. Best Regards, Meera Raj General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Culture39943829610 wrote a review 19 Feb
1 contribution
I need thanks for front desk Megat’s help. I found my car run out of battery after I checked out hotel and going to leave. Megat is very professional, help me engaged with battery replacement company and solved the issue within 40 minutes! Thank you!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Venture54715193828 wrote a review 17 Feb
1 contribution
The staff were very friendly and service were excellent. The bed and pillows are extremely nice. Bathroom was cleaned. The staff at club was super friendly. Food was delicious, service was good. I am having a really nice time here. Definitely will come back to stay here again
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Travel24693409207 wrote a review 17 Feb
1 contribution
+1
BIGGEST PILLOW IN THE WORLD I HAVE EVER GO. WORTH EVERY PENNY OF MY SPENT. The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Navigator52795441940 wrote a review 17 Feb
1 contribution
It was a very pleasant experience staying at the hotel. Everybody was friendly and the service was superb. Food was great and we had an amazing time at the lounge. Room is spacious and comfortable. A complimentary cake was given for a friend's birthday. Tq intercontinental hotel
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maszuraidy wrote a review 16 Feb
4 contributions2 helpful votes
We booked the room with the Club Lounge access and were greeted by Mr. Harry in the Club Lounge reception (Level 26). He is one of many friendliest staff of the hotel and went above beyond to make our stay very enjoyable. Overall stay experience was perfect and definitely will come again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Puteri Elysya Hamzah wrote a review 16 Feb
Kuala Lumpur, Malaysia1 contribution
Had a dinner event with MINDEF so we booked a room with lounge access and was attended by the always smiling Harry. He was an absolute gem! Check in process was smooth. Loved every moment, from the room to the service - excellent. Will definitely come again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Try using the club lounge benefits to the fullest. Worth the money paid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeon K wrote a review 11 Feb
1 contribution
One of the hotel with the best services. I booked the room using booking.com but too bad my request about birthday cake didn't get through into the hotel staff. So during checked in, i told the FO staff about my request and they're so quick to get it. I also request an extra bed using their qr code link and it arrive not more than 10min. During breakfast at Serene, i got a very good services from hotel staffs especially the one who named Istiaq and Rubel. The hotel located near the Ampang Park LRT station (around 5min by walk), so it's suitable to stay here if you don't have your own transport.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: It's advisable if you come breakfast before 8am because it will be starting to crowded after 8.30am
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 1 week ago
Dear 426ainaas, Thank you for sharing a wonderful review of your recent experience at our hotel. We are glad to have made your stay a memorable one. The team is indeed proud to have had the opportunity to serve you and show you their true hospitality. It is always encouraging for our staff to receive such lovely feedback from our guests. I will be most pleased to share your compliments with Istiaq and Rubel. On behalf of the team, we hope to welcome you back soon at InterContinental Kuala Lumpur. Best Regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Downtown83 wrote a review 11 Feb
Nanjing, China496 contributions228 helpful votes
Very friendly and supportive service staff. Good rooms with big beds and a nice pool. Breakfast with big variety and very delicious Indian food corner. Location close to the Twin Towers and two subway stations also very good. Can fully recommend this hotel!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 1 week ago
Dear 971danielk971, Thank you for sharing this wonderful review regarding your recent stay experience with us. We are so glad to hear that you had a comfortable stay with us. The team is indeed proud to have had the opportunity to serve you. It has been our pleasure to make your stay very comfortable, and I am glad to know that you have thoroughly enjoyed your vacation. We look forward to welcoming you back soon at InterContinental Kuala Lumpur. Best regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 489 - RM 661 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
473
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL KUALA LUMPUR, AN IHG HOTEL (R̶M̶ ̶1̶,̶3̶9̶9̶) RM 613: UPDATED 2024 Reviews, Price Comparison and 3,593 Photos - Tripadvisor

Frequently Asked Questions about InterContinental Kuala Lumpur, an IHG Hotel
Which popular attractions are close to InterContinental Kuala Lumpur, an IHG Hotel?
Nearby attractions include Hauntu (0.3 km), Jewellery Making Workshop by Elegant Jewellery Studio (EJS) (0.2 km), and SuperPark Malaysia (0.3 km).
What are some of the property amenities at InterContinental Kuala Lumpur, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Kuala Lumpur, an IHG Hotel?
Top room amenities include a minibar, a flat screen TV, and a bidet.
What food & drink options are available at InterContinental Kuala Lumpur, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to InterContinental Kuala Lumpur, an IHG Hotel?
Conveniently located restaurants include Serena Brasserie, Makan Kitchen, and Fuego at Troika Sky Dining.
Are there opportunities to exercise at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does InterContinental Kuala Lumpur, an IHG Hotel have airport transportation?
Yes, InterContinental Kuala Lumpur, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Kuala Lumpur, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Kuala Lumpur, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, Hindi, Arabic, and Malay.