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Melia Kuala Lumpur

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Melia Kuala Lumpur
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2,136 Reviews from our TripAdvisor Community

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There are newer reviews for Melia Kuala Lumpur
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Showing 1,696: English reviews
Rockingham, Australia
Reviewed 1 week ago via mobile

Just had a week in Langkawi followed by 3 nts in KL, got a good deal at the Melia. Just before we arrived notified under going a major refurb. So would like to see what's it's like when finished and maybe revise my opinion. Arrived around 5pm to find our room not ready, check in was at 2pm. In fairness...

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Helpful?
Thank Darwintaff
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Darwintaff, Thank you for your honest feedback. We very much regret that we could not meet your expectations in various areas. Please accept our sincerest apologies for those exceptional lapses which obviously do not reflect our usually high service standards which you can rightfully expect at a Melia Kuala Lumpur. We have been several upgrade our facilities in order...

Singapore
Reviewed 1 week ago

My room was facing Berjaya Times Square and the road was very noisy. I can't sleep well the whole night. It was disturbing. The newly renovated room was nice and spacious but the floor was dusty as it is not carpeted. However the breakfast was good

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Sitisulaiman
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Sitisulaiman, Thank you very much for your stay at Melia Kuala Lumpur and your comment on Tripadvisor. We are very sorry to hear that your sleep was interrupted during nights of your stay due to outside noises. Unfortunately, at this point in time we are unable to offer you any alternatives, but we have taken good note and will...

Kota Kinabalu, Malaysia
Reviewed 1 week ago

Was Check in late night, the Staff handling very well,. Very Good Location near to Monorail and good room clean and friendly staff. Will recommend to friends or family, and sure will come back here one day.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Nyuk K
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Nyuk K, Thank you for taking your valuable time in providing us with such positive feedback during your recent stay with us. We are delighted that you enjoyed your stay and have gladly shared your nice feedback with our team. Such comments are very motivating and encouraging. We do hope to have the pleasure of welcoming you back again...

Bintulu, Malaysia
Reviewed 1 week ago

1. Started staying at Melia since 2013 and was very impressed with what Melia has to offer. 2. Facilities provided was very satisfactory. 3. Location is very strategic to compliment the accessibility to places of my interest.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank ChiaVeeShang
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear ChiaVeeShang, We would like to take the opportunity to thank you for all the wonderful comments you made, as well as express our deepest appreciation for your year after year loyalty to the Melia Kuala Lumpur. It is always a delight for us all to have you at our Hotel and we hope that this pleasure will continue throughout...

Singapore
Reviewed 1 week ago

Good service overall and breakfast was value for money (if it was part of the room packaage). I did not ask about the breakfast cost per se. The location of the hotel near Bukit Bintang is only a 5 min walk from shopping district. Good LRT connectivity to Chinatown and KLCC too.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Kok Koon H
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Kok Koon H, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you...

singapore
Reviewed 1 week ago

Stayed 4 nights. The lobby looks a bit old but room is nice, very spacious. I love the bed, though it looked more like single bed for the twin bedroom and they gave a big and normal size pillow. My bed bedsheet have a bit of black stain , maybe the housekeeping shd take note. I never request to change...

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Helpful?
1Thank specialmine
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear specialmine, Thank you very much for your stay at Melia Kuala Lumpur and your comment on Tripadvisor. We are delighted that you generally enjoyed your stay. However, we very much regret that we could not meet your expectations concerning the bedsheet stain. Please accept our sincerest apologies for this exceptional lapse. We have immediately taken corrective actions and intensified...

Reviewed 2 weeks ago

Everyone was nice, from the door man, the lady at the front desk, and most especially the lady serving breakfast at The Level lounge. But the breakfast was mediocre, both that served at The Level (18F) and The Kitchen (GF).

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Helpful?
1Thank Mariel B
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Mariel B, Thank you for taking your valuable time in providing us with such positive feedback during your recent stay with us. We are delighted that you enjoyed your stay and have gladly shared your nice feedback with our team. Such comments are very motivating and encouraging. Regretfully that we could not fully meet your expectation on regard of...

Singapore, Singapore
Reviewed 2 weeks ago

It is a nice hotel with reasonably good amenities. Location is excellent just steps away from Monorail Station at Imbi. However, counter staff must be better trained to be accommodating and professional in addressing guests' concerns.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank stevenlD5972RM
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear stevenlD5972RM, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. We are most concerned to note of your comments on the service delivered by our colleagues at counter during your patronage and please accept our...

Aberdeen, United Kingdom
Reviewed 2 weeks ago

Hotel needs a re vamp which to be fair was in progress but we had no notice of this before we arrived Note in room!) which was very disappointing. The addition of a proper bar would be nice. Good central location and the staff in general were very friendly although the levels of service in the lounge were poor.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank H5172RCjohnm
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear H5172RCjohnm, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. Would like to share that the hotel will be undergoing complete refurbishment which also include the lobby bar will be also incorporated to bring more...

Reviewed 2 weeks ago via mobile

The perfect hotel ! Perfect because it is not more than a four star hotel but in fact it looks like a 6 star hotel, very good service, helpful reception & beautiful rooms, they have their own agency inside that can plan and book for you whatever you need, they provide a private car only for their booked trips, the...

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Helpful?
1Thank Ssmtawansy
Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur, responded to this review

Dear Ssmtawansy, Thank you very much for your stay at Melia Kuala Lumpur and your very nice comment on Tripadvisor. We are delighted that you enjoyed your stay and have gladly shared your nice feedback with our team. Such comments are very motivating and encouraging specially our location and breakfast experience. It was a pleasure to welcome you to our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in the city's prime location, among all the prestigious business addresses, stands the Melia Kuala Lumpur. Right at the heart of the city's 'Golden Triangle' and commercial district, the hotel occupies an unbeatable location. With the iconic Petronas Twin Towers reachable in 3 minutes by monorail, popular shopping attractions footsteps away, and cultural attractions such as the Bintang Walk and Little India nearby, Melia Kuala Lumpur is the perfect address for business or leisure. The hotel features spacious, well-appointed rooms that are bathed in warm sunlight. A range of dining options, filled with the flavors and diversity that define Malaysia, is served daily within the hotel. Gym are available for leisure while a business center and host of functional meeting rooms stand ready when work calls. With an outstanding location, top-rate service, facilities that delight, and a dedication to sustainability, Melia Kuala Lumpur is perfect for any traveler looking to be at the center of all the action. ... more   less 

Additional Information about Melia Kuala Lumpur

Address: Melia Kuala Lumpur 16 Jalan Imbi | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM274 - RM448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Kuala Lumpur 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Kuala Lumpur Melia
Hotel Style:
#36 Family Hotel in Kuala Lumpur
#41 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Melia Kuala Lumpur staff and other travellers.
38 questions
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Questions? Get answers from Melia Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is fun looking at Times Square but the traffic and the train on Bukit Iam I can be a bit noisy.”
janvF4208ZU, 27 Apr 2017 | Read review
“Rooms on north side of hotel may be quieter.”
  • Standard room on sixth floor
Y7338XTstevenb, 24 Apr 2017 | Read review
“Our room was comfortable ”
Sfaira, 24 Apr 2017 | Read review
“no tips rooms were perfect”
I1703DKdebbies, 20 Apr 2017 | Read review
“Have more TV channels for entertainment. Also, a hair dryer would be appreciated.”
kokkoonh, 17 Apr 2017 | Read review
5 of 5