We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Imperial Kuala Lumpur Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,857 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,414: English reviews
Reviewed yesterday NEWvia mobile

“Where do I start? First of all I want to thank ELLIE LOW , being such an excellent and efficient hand on manager. She really tried to accommodate most of our request for our wedding on 7th Jan @ Villa Daniell . And giving double thumbs up for the operation crews TOSCHA, CARSON & the restaurant manager plus team -...

 Report
Helpful?
Thank Hazel W
Cape Town, South Africa
Reviewed yesterday NEW

Stayed at the Sheraton Imperial for three nights in a Deluxe King room. The room was of a decent size, and was quite comfortable, however did show signs of wear and tear. The carpets were old and furniture glaringly outdated in comparison to other hotels in the same star category. Its saving grace was definitely the bed itself, which was...

 Report
Helpful?
Thank Thaahir
Reviewed 2 days ago NEWvia mobile

Excellent hotel with most helpful and polite staff, great suites at reasonable price. There are great restaurants in this hotel bu in case you feel like dining out you're in KL so the choices are almost unlimited, across the street from the hotel is also a nice shopping mall and it's also a 7 minute ride to the TwinTowers and...

 Report
Helpful?
Thank Joseph D
Munich, Germany
Reviewed 3 days ago NEWvia mobile

Sheraton Imperial KL is conveniently located in walking distance to KLCC/Petronas. Monorel station is nearby. The hotel is from inside as un-impressive as it is ugly from the outside. As typical for Sheraton, it attracts business travelers. Good gym. However, my impression was that Sheraton Imperial is not up to the international Sheraton standard: - No recognition of my SPG...

 Report
Helpful?
3Thank DGE2014
SIKLManagement, Executive assistant manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review

We regret the impact this experience has on you during your vacation, and we will use this as a valuable learning opportunity moving forward. Thank you for your feedback and we hope to welcome you in the near future. Sincerely, Derrick Felix Executive assistant manager

Reviewed 3 days ago NEWvia mobile

Just had my companies annual dinner in Sheraton.The sales and marketing personnel was very friendly and extremely helpful. She attends to all our request immediately without hesitation. Food? I would say it is edible. Can be improve.. If anyone plans to organize their events.. do contact a salesperson name Ellie..

 Report
Helpful?
Thank BLACKSLAYER87
Reviewed 3 days ago NEWvia mobile

The hotel is very beautiful and clean , lounge bar is very nice with delicious cocktail. All employees are kind, nice and very professional. Room is very big and clean with everything u need. I can not find any little problem from this hotel. It is very very worthy to stay here. Strongly recommended this fantastic luxuary hotel with b&b...

 Report
Helpful?
Thank 724lanac
Malaysia
Reviewed 4 days ago NEW

My wedding reception was held at the Nusantara ballroom, Ellie has been a great help to get everything on track throughout the preparation and actual day. She is a very attentive and thoughtful person. Our bridal suite was lovely decorated, with an amazing KL view. Reception dinner was good. Everything seems perfect till I gotten 2 upset feedbacks. First, one...

 Report
Helpful?
5Thank kthln_wong
SIKLManagement, Executive assistant manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review

We really apologize for the inconvenience you experienced during your wedding exception. We will continue to train and inspire our associates to take the necessary actions to ensure that all of our policies are adhered, and to ensure similar situations can be avoided in your future visit. We hope that you would give us another chance to serve you better...

Cincinnati, Ohio, United States
Reviewed 4 days ago NEWvia mobile

My review may be slightly biased as I stayed on the executive floor with access to its own restaurant with fantastic breakfast every morning but still, this Sheraton exceeded my expectations that were frankly not that high for a large, industrial scale hotel. An excellent location and great service. I was first given a room close to an elevator and...

 Report
Helpful?
Thank Darius S
Reviewed 5 days ago NEWvia mobile

My fav lunch place new my office. Calm secluded and good food with good service. Very nice ambiance for a quick break. A fab place for discussion and relaxation. Has cigars and smoking section. Well price menu.

 Report
Helpful?
Thank Shah H
London, United Kingdom
Reviewed 6 days ago NEW

The rooms are spacious,a little dated but comfortable. There was a problem was the mosquitos in the bathroom! so check the bathroom before accepting the room. Doorman is extremely courteous and friendly. Breakfast is good. Staff are very courteous.

 Report
Helpful?
Thank Mansourhe

2,950 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1939)
Viewed
Hotel & Grounds (263)
Viewed
Bathroom (170)
Viewed
Room/Suite (512)
Viewed
Pool/Beach Area (53)
Viewed
View from Room (133)
Viewed
Dining (147)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (12)
Viewed
0:52
Videos (3)
Viewed
Other (642)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (970)
Viewed
Ambassador Suite (293)
Viewed
Amenities (178)
Viewed
Club Room Twin (26)
Viewed
Deluxe Room King Room (35)
Viewed
Pool (60)
Viewed
Dining (226)
Viewed
The Hotel (152)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (14)
Viewed
Dining (5)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
3.0 km away
Hilton Kuala Lumpur
Hilton Kuala Lumpur
#14 of 338 in Kuala Lumpur
3,575 reviews
2.9 km away
Le Meridien Kuala Lumpur
Le Meridien Kuala Lumpur
#18 of 338 in Kuala Lumpur
2,510 reviews
2.0 km away
InterContinental Kuala Lumpur
InterContinental Kuala Lumpur
#10 of 338 in Kuala Lumpur
2,306 reviews
Show Prices
Show Prices
Show Prices
2.3 km away
DoubleTree by Hilton Kuala Lumpur
0.9 km away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#4 of 338 in Kuala Lumpur
6,529 reviews
1.7 km away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#8 of 338 in Kuala Lumpur
9,177 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Celestial Court
Celestial Court
Cuisines: Chinese, Asian
Essence Restaurant
Essence Restaurant
Cuisines: Asian, Malaysian, Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli. ... more   less 

Additional Information about Sheraton Imperial Kuala Lumpur Hotel

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM299 - RM683 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Imperial Kuala Lumpur Hotel 5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Expedia, Travelocity, Agoda, TripOnline SA, Hotels.com and Asiatravel.com Holdings so you can book your Sheraton Imperial Kuala Lumpur Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Hotel Style:
#15 Spa Hotel in Kuala Lumpur
#18 Romantic Hotel in Kuala Lumpur
#19 Business Hotel in Kuala Lumpur
#26 Family Hotel in Kuala Lumpur
#28 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Imperial Kuala Lumpur Hotel staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from Sheraton Imperial Kuala Lumpur Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High room.”
 of 5 bubbles IrisAnne, 14 Jan 2017 | Read review
“book early watch for deals even do its worth every penny”
 of 5 bubbles 319ollieb, 11 Jan 2017 | Read review
“As high as possible is good.”
 of 5 bubbles Bauplenut, 8 Jan 2017 | Read review
“Les chambres côté sud sont plus calmes”
 of 5 bubbles deahamnia-adam, 7 Jan 2017 | Read review
“Ask for KL Tower view on high floor”
 of 5 bubbles spandanac2016, 6 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay