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24/12/2017 25/12/2017
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    Sheraton Imperial Kuala Lumpur Hotel

    Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    011 60 3-2717 9900
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (2392)
    Room & Suite (1123)
    • Excellent54%
    • Very good31%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the club lounge” (301 reviews)
    “villa danieli” (45 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Imperial Kuala Lumpur Hotel
    Special Offer: SPG® Member Rate
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,359)
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    1 - 5 of 2,856 reviews

    Reviewed yesterday via mobile

    The stairs at the lobby is a plus for this hotel. Also, concierges are very friendly. Room is very nice with big window; however, facilities have degraded over time and seem not to be well-maintained. We also had dinner at Chinese restaurant named Celestial Court....More

    Thank JolieNg82
    Hotel's Favourite
    Reviewed 4 June 2017

    Just returned from staying for 7 days at this hotel in a Sheraton club room. What do you get for staying in club rooms? Aside from the complimentary buffet breakfast, there is also afternoon tea in the club lounge, and a daily happy hour in...More

    5  Thank Gordon M
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded 5 June 2017

    Thank you for your kind words of appreciation for our associate and service delivery. It is a pleasure to hear that you had such a relaxing stay with us and felt comfortable with the room. I will share your kind words to the entire team...More

    Reviewed 2 days ago

    Medan Tuanky Monorail Station is three stations away from BUKIT BINTANG STATION. It is a 5-star Hotel right across street from University Kuala Lumpur. The two of us had a one day stay at this hotel in early Nov 2017. Yes, we received a warm...More

    Thank RICHARD N
    Reviewed 2 days ago

    Had to book this Sheraton as Hilton and others were sold out. Few points: - Arrived early, had requested early check-in, understand it wasn't available. But there's so much that customer service can offer. Instead they were rude and tried to blame that I arrived...More

    Thank Ruch G
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded 2 days ago

    Thank you for taking time to let us know of your valuable experiences. We regret the standard of our services delivery made you so disappointed. Please accept our most sincere apologies. We strive to improve the quality of our service and facilities so we will...More

    Reviewed 3 days ago

    I have stayed there for 3 days for business in Nov. Warm welcome by the front counter and fast check in. The food is nice and lot of choices. Althought the hotel room design is a bit old fashin, it has maintained it well and...More

    Thank Jeanne7729
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    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$86 - US$135 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Kuala Lumpur
    • #18 Romantic Hotel in Kuala Lumpur
    • #19 Business Hotel in Kuala Lumpur
    • #26 Family Hotel in Kuala Lumpur
    • #28 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 385
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Asiatravel.com Holdings, Hotwire, Travelocity, TripOnline SA, Orbitz, HotelQuickly, getaroom.com and Cancelon so you can book your Sheraton Imperial Kuala Lumpur Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Sheraton Kuala Lumpur ,
    • Kuala Lumpur Sheraton ,
    • Sheraton Imperial Kuala Lumpur
    Add Photo Photos
    Traveller (2392)
    Room & Suite (1123)
    Dining (447)
    Pool & Beach (124)
    Hotel & Grounds (1351)
    Bathroom (193)
    Business Centre & Event Rooms (25)
    Family and Play Areas (5)
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    Ask a question
    Questions & Answers
    Thuli M
    30 November 2017|
    AnswerShow all 4 answers
    Response from ashdotcom79 | Reviewed this property |
    Not directly but they will be able to guide you to the sites or online.
    Thuli M
    14 November 2017|
    Response from | Reviewed this property |
    Hi, yes, they have babysitting services.
    Mohamed R
    26 August 2017|
    AnswerShow all 5 answers
    Response from AndrewBrooklyn | Reviewed this property |
    Room Tips
    "Beautiful views of the city on High Floor."
    Read review
    "Avoid this hotel, if you really have to stay, opt for executive floor."
    Read review
    "Club Floor offers great value with afternoon tea, evening nibbles and cocktails."
    Read review
    "best view is very important if you stay here a lit bit longer !"
    Read review
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