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The Westin Kuala Lumpur

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Traveller (1535)
Room & Suite (922)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“heavenly bed”(146 reviews)
“prego”(95 reviews)
“bukit bintang”(234 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Reviews (2,812)
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2,511 results
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1,285
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256
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74
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1,285
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256
101
74
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951 - 955 of 2,511 reviews
Reviewed 10 August 2015 via mobile

Stayed for a cousins wedding and had the most memorable experience here! The staffs are very friendly, informative and accommodating. The foods was stupendous. And the rooms were great! Tried the in-room spa service that was also incredible! The hotel is also walking distance to...More

Thank Delvy G
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 11 August 2015

Greetings DGusmiranto Thank you so much for the fantastic review - you have given me great pleasure to share your feedbacks with the team. Please come back again whenever you return to Kuala Lumpur Be well Ko V

Reviewed 9 August 2015 via mobile

We requested for an early Check in at 9am, the room was ready when we got there - Pleasant surprise! The hotel staff were very polite and helpful. We got a room on the 29th floor - was spacious with a nice city view. Bathroom...More

Thank ShuMou
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 10 August 2015

Greetings ShuMou Thank you for staying with us and your time in reviewing our hotel - very happy to know we managed to fulfill your request for an early check in. Do come back again whenever you return to Kuala Lumpur Take care and be...More

Reviewed 9 August 2015

I had a great check in effort from front staff even it took a little bit longer time than i thought because there was some new staff training which delaying my check in. i wasnt really happy with that staff attitude is good, happy smile.....More

Thank Eddie T
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 10 August 2015

Greetings Eddie T First and foremost please accept our sincere apologies for the unpleasant arrival experience - the Manager - Front Office has been informed to advise her team not to conduct training when the counter is busy. On a lighter note, happy to know...More

Reviewed 6 August 2015

Excellent hotel, helpful staff Spotless clean rooms, linens changed daily , no need to request change. Huge floo to ceiling windows with great views. Great breakfast buffet, Attentive concierge and bell staff.More

2  Thank tourcox
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 10 August 2015

Greetings tourcox Thank you so much for your support and wonderful feedbacks - very happy to know we have a great team who provided personal and instinctive services. Glad you like our buffet breakfast, which is our signature breakfast incorporating Superfoods. Please come back again...More

Reviewed 6 August 2015

My husband and 2 kids stayed for a week in July. We had 2 adjoining rooms and found them spacious and well laid out. The beds were so comfy and we slept well from night one! The view from our kids room was fab especially...More

1  Thank sharon m
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 10 August 2015

Greetings Sharon m My team and I thank you so much for staying with us and the lovely feedbacks. Please come back again whenever you return to Kuala Lumpur. All of us here look forward to welcoming you back. Be well Ko V

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$108 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$108 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1535)
Room & Suite (922)
Dining (239)
Pool & Beach (71)
Amenities (59)
Business Centre & Event Rooms (37)
Family and Play Areas (10)
Questions & Answers
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Land L
6 May 2018|
AnswerShow all 5 answers
Response from Ahmad Wafir S | Reviewed this property |
yes you can. it work like your credit card and you have to wait after the bank release back deposit amount to your debit card account. Remember you will not receive the amount on the spot after check out. let just say 7-20... More
2
Votes
postonic
2 April 2018|
AnswerShow all 6 answers
Response from TheNotTakenName | Reviewed this property |
Yes but only partial. Highest club floor, corner room to the left of the elevators. Can’t remember the room no. I stayed in but had that partial view...
1
Vote
Room Tips
"Best view, strategy location"
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"Be SPG hotel member, it offers better rooms to members."
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"The suites are amazing and well worth it if you want space to relax after busy days and nights exploring KL."
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"Higher floors have less noise if rooms face the street"
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