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Swiss-Garden Hotel

1,291 reviews
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Traveller (388)
Room & Suite (309)
Dining (136)
Overview
  • Excellent13%
  • Very good46%
  • Average26%
  • Poor10%
  • Terrible5%
Travellers talk about
“bukit bintang”(117 reviews)
“family room”(33 reviews)
“walking distance”(53 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,291)Write a Review
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All reviewsbukit bintangfamily roomwalking distancepetaling streettimes squarebreakfast buffetmain shoppingcentral marketearly checkstreet foodkl towermonorail stationtwin towersmallsmalaysiaresidencetaxis
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1 - 5 of 950 reviews
Reviewed 3 days ago

Save for excellent breakfast , this hotel is in dire need of a revamp. We were booked into a delux room but on checking in was given a standard room .The rooms are big but not 4 star quality - bathroom had chips and furniture...More

Thank Shama2018
Response from SGHRKL, Guest Relations Manager at Swiss-Garden HotelResponded yesterday

Dear Shama2018, Thank you for your feedback and we greatly appreciate the time you have taken to further illustrate your overall experience to us. Whilst we delighted to learn of your satisfaction with the breakfast experience at our coffee house, We are equally dismayed to...More

Reviewed 3 days ago via mobile

This hotel was great. The staff were extremely kind and accommodating. The manager went out of her way to make us happy. The rooms are clean with nice bathrooms and shower. Every single person we encountered in this hotel was so nice. The breakfast buffet...More

Thank April D
Response from SGHRKL, Guest Relations Manager at Swiss-Garden HotelResponded yesterday

Hi April D, We are deeply humbled and thankful for such an amazing review. Your appreciation of our staff is greatly appreciated as we do work hard every day to go the extra mile in order to ensure all of our guests are happy. It...More

Reviewed 5 days ago

I usually have low expectations for hotel. However this hotel is really tired. The rooms really have a smell (and i am not a fussy person). They did change room for us but the new rooms too have a smell just lesser. breakfast is decent....More

Thank puzhitao
Response from SGHRKL, Guest Relations Manager at Swiss-Garden HotelResponded yesterday

Hello puzhitao, We are sorry that you were not happy with your stay, and given the description of your feedback, we can understand the reasons. We appreciate your observations and will definitely be conveyed to the Management. For your kind info, we are particularly in...More

Reviewed 1 week ago

Stayed at Swiss for 5 days. Great location with walking distance to Chinatown, Jalan Alor, Bukit Bintang and 5 minute walk to Hang Tuah Station. Variety of foods to eat outside of the hotel. Breakfast was slightly average due to the same choices each day....More

Thank Kimberley B
Response from SGHRKL, Guest Relations Manager at Swiss-Garden HotelResponded 6 days ago

Hello Kimberley B, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Malaysia. We are delighted to know that your overall stay with us was an enjoyable one. We also have taken note of the towel replenishment consistency issues...More

Reviewed 1 week ago

slightly disappointed by the facilites.location is excellent.all the malls,streetmaekets,twin towers,restaurents etc are nearby.Bus terminal,7-11,street food all are nearby.BREAKFAST is good.rooms are bit old fashioned.pool is very small.More

Thank kapildeepti
Response from SGHRKL, Guest Relations Manager at Swiss-Garden HotelResponded 1 week ago

Hello kapildeepti, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. We appreciate your observations towards the comments of the rooms are...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$56 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (388)
Room & Suite (309)
Dining (136)
Pool & Beach (32)
Hotel & Grounds (231)
Bathroom (28)
Questions & Answers
Ask a question
Nor Eliza A
28 November 2017|
Answer
Response from SGHRKL | Property representative |
Hi Nor Eliza A, Thank you for your message. Yes we do serve Prata/Roti Canai during breakfast, however is only from Monday to Friday only. Saturday and Sunday we will be serving Thosai and Roti Jala. Egg station on the... More
0
Votes
Nor Eliza A
28 November 2017|
AnswerShow all 2 answers
Response from SGHRKL | Property representative |
Hi Nor Eliza A, Thank you for your message. Yes we do serve Prata/Roti Canai during breakfast, however is only from Monday to Friday only. Saturday and Sunday we will be serving Thosai and Roti Jala. Egg station on the... More
1
Vote
Perth_WAAsh
6 November 2017|
AnswerShow all 3 answers
Response from SGHRKL | Property representative |
Hi Perth_wAAsh, Thank you for your message, with regards to your inquiries, we do have a planned for renovation coming up as we are in the midst of upgrading our property stage by stage in order to enhance all of our guest... More
1
Vote
Room Tips
"any room is equal"
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"City View Rooms"
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"The rooms right above the swimming pool can be a bit noisy but not really an issue."
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"Choose this hotel for it's situation in the city, not for the service."
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