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Royale Chulan Bukit Bintang

1,135 reviews
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Traveller (480)
Room & Suite (369)
Dining (41)
Overview
  • Excellent8%
  • Very good36%
  • Average28%
  • Poor14%
  • Terrible14%
Travellers talk about
“jalan alor”(56 reviews)
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Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,135)Write a Review
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1 - 5 of 968 reviews
Reviewed yesterday

Check in was over an hour and a half late, and the reception staff could not be bothered with us until we had to push for them to give us a room. Next day when we asked for late check out, they had the audacity...More

Thank Travelicious_K
Hotel's Favourite
Reviewed 10 August 2017 via mobile

I had reservations when I read some of the negative comments here but let me tell you I was pleasantly surprised and am happy to report that my work stay here was wonderful and pretty much nothing like some have described. The hotel may lack...More

2  Thank Faizi_MdKhalid
Management response:Responded 5 September 2017

Dear MalaysiaTraveler, Greetings from Royale Chulan Bukit Bintang! Thank you for taking the time to share your nice review with us and Trip Advisor community. We are so happy that you enjoyed your stay with us overall and found our team to be helpful. Thank...More

Reviewed 2 days ago

One night was all we could take. This hotel was mentioned and our family had been stranded in Kuala Lumpur (terribly frustrating for all of us) The wait was due to a Volcanic Eruption on the idyllic Island of Bali, our real holiday destination. What...More

3  Thank Sixten L
Reviewed 1 week ago via mobile

Not really exited to stay . Its so so place. Could be batter. Nice locatiob but rooms n bathrooms are not maintained. Coffee jug was dirty n no towels in bathroom. Bathroom was full of water. Break fast was horrible.More

7  Thank rutraj1999
Response from RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit BintangResponded yesterday

Dear Rutraj1999, Greetings from Royale Chulan Bukit Bintang! We are sorry to hear of your dismal experience with us. Please be rest assured that we always strive to do better and to anticipate our guests' full expectations more. We hope you will give us a...More

Reviewed 3 weeks ago via mobile

I actually stayed here by accidental. I wanted to stay at Royale Chulan Kuala lumpur which located behind pavilioan mall and near pullman hotel. But i booked at this hotel. I told the receptionist if they can change our hotel, but they resist and told...More

9  Thank alvinalexander
Response from RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit BintangResponded yesterday

Dear Alvinalexander, Greetings from Royale Chulan Bukit Bintang! We are sorry to hear that we did not fulfill your expectations. We shall take your words to hear and strive to do better. Please give us a second chance to improve and do visit us again....More

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Traveller (480)
Room & Suite (369)
Dining (41)
Pool & Beach (38)
Hotel & Grounds (240)
Bathroom (70)
Business Centre & Event Rooms (7)
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$50 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Spa Hotel in Kuala Lumpur
#75 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$50 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Spa Hotel in Kuala Lumpur
#75 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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