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Royale Chulan Bukit Bintang

1,133 reviews
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Traveller (480)
Room & Suite (369)
Dining (41)
Overview
  • Excellent9%
  • Very good36%
  • Average28%
  • Poor14%
  • Terrible13%
Travellers talk about
“jalan alor”(56 reviews)
“bb plaza”(22 reviews)
“low yat plaza”(21 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,133)Write a Review
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1 - 5 of 966 reviews
Reviewed 6 days ago via mobile

Not really exited to stay . Its so so place. Could be batter. Nice locatiob but rooms n bathrooms are not maintained. Coffee jug was dirty n no towels in bathroom. Bathroom was full of water. Break fast was horrible.

6  Thank rutraj1999
Hotel's Favourite
Reviewed 10 August 2017 via mobile

I had reservations when I read some of the negative comments here but let me tell you I was pleasantly surprised and am happy to report that my work stay here was wonderful and pretty much nothing like some have described. The hotel may lack...More

2  Thank Faizi_MdKhalid
Management response:Responded 5 September 2017

Dear MalaysiaTraveler, Greetings from Royale Chulan Bukit Bintang! Thank you for taking the time to share your nice review with us and Trip Advisor community. We are so happy that you enjoyed your stay with us overall and found our team to be helpful. Thank...More

Reviewed 3 weeks ago via mobile

I actually stayed here by accidental. I wanted to stay at Royale Chulan Kuala lumpur which located behind pavilioan mall and near pullman hotel. But i booked at this hotel. I told the receptionist if they can change our hotel, but they resist and told...More

8  Thank alvinalexander
Reviewed 3 weeks ago

My friends and I booked the family suite for 2D1N stay (18th Nov) to celebrate my friend's bachelorette party. Check-in time was stated as 3pm but we were waiting till 4.00pm for our room to be ready and it was still not. The check-in counter...More

10  Thank premasundarir
Reviewed 4 weeks ago

Stayed here for two nights at the end of our holiday in KL. Reception area was nice but took ages from them to check us in. Once we got out of the lift to go to our room, it was so bad. Wallpaper falling off...More

9  Thank Maria19622013
Response from RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit BintangResponded 2 weeks ago

Dear Ms Maria, Greetings from Royale Chulan Bukit Bintang! We have well received your comments via your written note to us, through the guest comments form and now we once again regretfully face your unhappy comments here in TripAdvisor. As the General Manager has already...More

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Traveller (480)
Room & Suite (369)
Dining (41)
Pool & Beach (38)
Hotel & Grounds (240)
Bathroom (70)
Business Centre & Event Rooms (7)
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$50 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Spa Hotel in Kuala Lumpur
#75 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$50 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Spa Hotel in Kuala Lumpur
#75 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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