Barely an hour after i checked in i already fell in love with your hotel already till i extended my stay for another night.The hotel is very clean smooth checkin & my room was awesome although its tucked in the extreme corner of the building.Its my first time stay in your hotel and it definitely won't be my last.
We stay for about 1 week here due to convenient. Hotel located next to shopping mall. Other than hotel room is clean & room service good. FRONT DESK staff not helpful, when we need help call taxi or ask for road direction, they asked that we check Grab or google.
Great location for a get together with friends. As for the food, I enjoyed the cakes n pastries (especially the carrot cake) which were tasty, and also the delicious chicken rendang. However, i can't say the same for some of the other dishes. Bubur chacha was bland. Maybe fish could be served boneless as one doesn't want to be struggling with bones while chatting.
We had company buffet lunch at cititel cafe. Price was very reasonable. Food was excellent. Variety was good. Each and every dish was tastefully made. Prawn mee was 10/10. Local kuih muih tasted just like home made. Best taste Satay. Kuah Rojak texture was just right. A big thumbs up and hats off to Chef Suren. Also thank you for the superb service Mr James (F&B manager).
My room was very smelly, housekeeping was quite poor. The room smelled of mould or mildew or even body odour. Bathroom was dirty, stains and mould. In the lift, there was some kind of air purifier literally stuck to the ceiling, with the filter hanging off.. obviously engineering and housekeeping could care less. Very surprising - really no excuse for smelly, dirty room.
Marvelous!! Nice stay for 2 day trip, convenient location and friendly staff. Especially front desk Ms Jes, very helpful and friendly. We enjoy the stay with deluxe room! Although get city view but overall are well done, satisfaction and nice food from in room dining. Recommended and look forward to visit again!
One of my favorite hotel in KL , been stay for many times . My recent stay in refurbished deluxe room was a pleasant stay Difinitely will come back again. I choose it not only the location , but also the friendly staff . Especially I would like to thanks to the night shift concierge staff . As I parked my car in valet parking but forgot to close my window, the concierge staff called to the room and reminded this matter .really appreciated it .
Simple tiny but cosy room great for short term one person stay. Courteous hotel staffs very willing to take any reasonable requests. Great location and easy access to Midvalley mega mall having abundance F&B, retail shopping and entertainment.
Service was great especially from Fakhiruddin(If I spelt that right) that made start if our stay great. The room is a little small better to book the Deluxe room for bigger size. The shower pressure is very strong and that's great but the cubicle is a little small for tall people which causes the bathroom to flood. Breakfast this morning was okay. Can't complain for the price we paid. Overall good stay experience. Thank you Cititel team.
The superior room is small. but the room is clean. housekeeping is on alternate day if u stay longer. advantage is in Midvalley, can have a rest after shopping. RM5 parking with validate TNG at front desk. Breakfast is ala carte. no more no less.