Everyone needs a place to lay their weary head. For travellers visiting Kuala Lumpur, Capitol Hotel is an excellent choice for rest and rejuvenation. Well-known for its quiet environment and proximity to great restaurants and attractions, Capitol Hotel makes it easy to enjoy the best of Kuala Lumpur.
Rooms at Capitol Hotel offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
A concierge and room service are some of the conveniences offered at this hotel. An on-site restaurant will also help to make your stay even more special.
Given the close proximity of popular landmarks, such as KLCC - Bukit Bintang Pedestrian Walkway (0.6 mi) and Lake Symphony (0.8 mi), guests of Capitol Hotel can easily experience some of Kuala Lumpur's most well known attractions.
When you’re feeling hungry, be sure to check out The Steakhouse, Samba Brazilian Steakhouse Avenue K, and Marble 8, which are some steakhouses that are popular with locals and out-of-towners alike.
Kuala Lumpur is also known for some great parks, including Kuala Lumpur Bird Park, KLCC Park, and Perdana Botanical Garden, which are not too far from Capitol Hotel Kuala Lumpur.
Whether you’re travelling for business, pleasure or both, Capitol Hotel is sure to make your visit to Kuala Lumpur one worth remembering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, Indonesian, Malay
Location
Jalan Bulan Off Jalan Bukit Bintang, Kuala Lumpur 55100 Malaysia
Capitol Hotel
1,338 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Arrived late night and room assigned was twin bed instead. Requested for double but since no room available, the night manager upgraded my room which was more than I asked for. Love the room, so spacious. Staff was super helpful and always ensure that I follow the SOP such as body temperature check and sanitize my hand upon entering the hotel.
The only thing that I don't enjoy is the TV. Hope they can ensure that all the TV Channel are clear.
Anyway... keep up the good work guys.
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Date of stay: September 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Anthony, Guest Services / Front Office at Capitol Hotel
Responded 15 Dec 2020
Dear MulanFrench, Greetings from Hotel Capitol Kuala Lumpur. Thank you for your review of your recent stay with us. We always appreciate hearing from our guest especially in relation to places for service improvement. We are delighted to know that you enjoyed your stay here with us very much. We are happy also to hear that our team members have done an excellent job in delivering the best hospitality services during your stay. Nevertheless we are sorry about the TV problem which were have rectified . Once again, thank you for sharing your stay experience and we certainly hope to welcome you back to Hotel Capitol in this soonest time. Regards, Thomas Anthony, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just seeing the hotel building from afar, you can tell it's very old. The rooms also appear to be outdated and smell of cigarettes and the carpeting seems unclean. Set-up of the room is ok and so are the utilities inside. The location was very good as it is in the heart of Bukit Bintang. It is a short walking distance to everything such as the mall (Berjaya Times Square), lots of restaurants nearby, food street night market (Jalan Alor) is also a 5 minute walk away. We had their buffet breakfast which had a lot of variety and was delicious. The staff, including the guards, were very polite and always willing to help. They don't have a pool but guests here may have access to the pool at The Federal Hotel, which is about a 3 minute walk away. This place wouldn't be my first choice if I were to return to Kuala Lumpur, but I wouldn't mind staying here if I had to again.
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Date of stay: May 2019
Cleanliness
Service
Sleep Quality
Room Tip:Try to get a room higher up for better views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CapitolHCKL, Front Office Manager at Capitol Hotel
Responded 15 Feb 2020
Dear Zedstella, Greetings from Hotel Capitol Kuala Lumpur, Thank you for your review of your recent stay with us. We always appreciate hearing from our guest especially in relation to places for service improvement. We have taken note on few matters that you have highlighted and rest assured we will review ways to overcome this matter so as to improve the overall experience for all our guests accordingly. Nevertheless we are delighted to know that you enjoyed your stay here with us very much. We are happy also to hear that our team members have done an excellent job in delivering the best hospitality services during your stay. I must agree with you that our central located hotel is the ideal place to explore the amazing city of Kuala Lumpur . We will definitely share your experience with our team members. Once again, thank you for sharing your stay experience and we certainly hope to welcome you back to Hotel Capitol in this soonest time. Regards, Thomas Anthony, Front Office Manager
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Cons: old hotel, furniture needs refurbishment, we all know it
Pros: Excellent service, booked 2 twin rooms as Agoda system did not allow me to choose different room categories.
At check in, Mr Thomas, at the reception, told me that he will give me a Queen and a Twin room, without even me asking for it. He also provided me high floor room with great view. Mr Thomas told me that he can’t give me connecting rooms due to different room configuration, am I ok with this? This is called service.
He told me to park my car and come back, formalities will be completed by then. Mr Kassim explained to me where to park my car and validated my parking coupon.
We had good sized room, clean bed sheets, enough towels, some toiletries, tea-coffees with kettle, iron with ironing board.
Location is the best, with all Bukit Bintang malls LRT/MRT easily accessible. All this for SGD51. Yes, they should renovate the rooms, it’s overdue, but the price will definitely go up.
Oh security guys were really helpful, help my family not only come up in the lift, but also open room door as they were not carrying room keys. Breakfast: did not try, so can’t comment.
Next KL trip, will definitely stay here. Thanks to Mr Thomas, Mr Kassim and and the security officers.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip:Parking at Low Yat plaza, but not next to KFC, but you need to drive past Starbucks and go to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Anthony, Guest Services / Front Office at Capitol Hotel
Responded 27 Jul 2022
Dear zux123, Greetings from Hotel Capitol Kuala Lumpur, Firstly, thank you for staying with us and we are extremely happy to know that you had an enjoyable stay and our standards have met your expectations. I must agree with you that our central location is really the ideal place to explore the amazing city of Kuala Lumpur. I have also taken note on the room renovation matter that you have highlighted to us. . It is constructive feed backs such as yours and who are concerned that will always encourage and motivate us to keep on improving at all times.We will definitely share your experience with our team members. Once again, thank you for sharing your stay experience and we certainly hope to welcome you back to Hotel Capitol in this soonest time. Regards, Thomas Anthony, Front Office Manager
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Capitol seems like a ok place but I don’t think it’s worth the money, maybe if it was half the price it would be ok. I would pick another hotel next time if i’m in town. The thing that cofused me right at check in was the lobby staff member to ask me of a tourist fee, which was 30myr for 3 nights. No receipt was given. Room was quite dirty and I could see a lot of hair on the floor and one contact lens in the bathroom. At least on the upper floors you get a nice view of the Petronas twin towers and KL tower.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location is absolutely perfect, right next to Low Yat Plaza and Sungei Wang Plaza, and just around the corner from the Bukit Bintant monorail staion.
The room was superb, so clean and it had everything we needed. The staff were magnificent, nothing was too much trouble.
We highly recommend this hotel, this is our home away from home when staying in Kuala Lumpur.
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is in an excellent position in Bukit Bintang, very central, walking distance from Jalan Alor, Bukit Bintang St, shopping malls and monorail/MRT stations. Parking in building next door, useful. Depending on the side of your room, good city views but it can be a little noisy.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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You can tell that the hotel is already many years old. Wooden decoration that looks old and the same in the room. Dirty windows.. For the same or less money you will have good establishments in the same area. Or even much more luxurious apartments in airbnb for less. Good breakfast and very central location No swimming pool
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Date of stay: August 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is been 20yrs +, the last time I checked in was 18/19 years back. Should we get started..
Location: Strategy location downtown city centre. Shopping malls, food, MRT station just walking distance.
Parking: Complimentary for in house guess, but is parking at LawYat Plaza.
Lobby: Check in was fast, lobby is a bit small. Receptionist is friendly and so is the security guard.
Room: I took the lowest categories room available, but ones I entered...I'm back in 90s .
Neighborhood surrounding: Jalan Alor well famous foods from local Chinese, Malay, India, but slowly have taken over by Vietnamese, Thai, middle East...
Overall experience: 18/19years ago I checked in to this hotel 18 years later now deco still the same, the left is really old school. The corridor is dark... The winning points of this the scenery from the room 1704. Really hopes the hotel keep the spirit high
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Anthony, Guest Services / Front Office at Capitol Hotel
Responded 25 May 2022
Dear Kengwahw2019, Greetings from Hotel Capitol Kuala Lumpur. Thank you for your review of your recent stay with us. We always appreciate hearing from our guest especially in relation to places for service improvement. We have taken note on few matters that you have highlighted and rest assured we will review ways to overcome this matter so as to improve the overall experience for all our guests accordingly. Nevertheless I must agree with you that our central located hotel is the ideal place to explore the amazing city of Kuala Lumpur . We are happy also to hear that our team members have done an excellent job in delivering the best hospitality services during your stay.We will definitely share your experience with our team members. Once again, thank you for sharing your stay experience and we certainly hope to welcome you back to Hotel Capitol in this soonest time. Regards, Thomas Anthony, Front Office Manager
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A very nice and strategic hotel. Next to Jalan Alor Night Market. There are laundry stores just outside the hotel and also 7-11. A few minutes walk to Imbi Monorail Line Station and to Pavilion Shopping Mall. Friendly staff and comfy bed. And reasonable prices too.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Anthony, Guest Services / Front Office at Capitol Hotel
Responded 25 Feb 2020
Dear mtamalate76, Greetings from Hotel Capitol Kuala Lumpur. Thank you for your review of your recent stay with us. We always appreciate hearing from our guest especially in relation to places for service improvement. We are delighted to know that you enjoyed your stay here with us very much. We are happy also to hear that our team members have done an excellent job in delivering the best hospitality services during your stay. I must agree with you that our central located hotel is the ideal place to explore the amazing city of Kuala Lumpur Once again, thank you for sharing your stay experience and we certainly hope to welcome you back to Hotel Capitol in this soonest time. Regards, Thomas Anthony, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did not liked the place at all, despite the location is good. Awful breakfast to say the least. Room is ok, but the overall experience is depressing. Total lack of character. I would never came back here that’s for sure.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CapitolHCKL, Front Office Manager at Capitol Hotel
Responded 5 Feb 2020
Dear Mekong164, Greetings from Hotel Capitol Kuala Lumpur, Firstly thank you for sending us an email on the review of your recent stay with us. We always appreciate hearing from our guest, especially in relation to places for service improvement. We are terribly sorry to learn of your disappointing experience and we have reviewed your feedback .Your feedbacks allows us to make constant improvements to elevate our services to valued guests like you. Meanwhile if you can give me more details of your stay like the room number that you were staying and more details on your overall experience it will really help me in my investigations. You may contact me directly at +603 21437000 or at thomas@capitol.com.my . We hope to have another opportunity to welcome you back to Hotel Capitol soon. Once again please accept our most sincere apologies. Regards, Thomas Anthony, Front Office manager
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Dear smartypan,
Greetings from Hotel Capitol Kuala Lumpur,
Kindly be informed that we do have non-smoking floors in level 7 fro superior category, level 11,12,13 for deluxe category and 18 for the premium floor.
Regards,
Thomas Anthony,
Front Office Manager.
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
RM 197 - RM 250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
capitol kuala lumpur, capitol hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
235
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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