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Renaissance Kuala Lumpur Hotel

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Renaissance Kuala Lumpur Hotel
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3,308 Reviews from our TripAdvisor Community

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Showing 2,554: English reviews
Reviewed yesterday NEWvia mobile

The hotel is a bit old but probably good value which is common for hotels in KL anyway. Lobby isn't great. Room lacks adequate power point for your device which is a real nightmare. View from my room (1911) was great. Petronas twin tower right from the glass window

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Helpful?
Thank Sadat H
Reviewed 2 days ago NEWvia mobile

Hotel met my expectation of 5-star hotel. Friendly staffs, greetings at entrance. Though the check in and check out took quite long sure to many customers, staffs were friendly and tried to be as helpful as possible. They provided a cup of tea for me because i waited so long to check in. For check out the hotel key me...

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Helpful?
Thank Syafiq H
Reviewed 3 days ago NEWvia mobile

Today we have training for catwalk at renaissance Kuala Lumpur. All of us contestant for Mrs Malaysia Superstar get an opportunity to have our lunch at Temptations restaurant again. We are happy to have this chance to taste the delicious , fresh, and varieties food. It serves local and international foods. My favourites will always be their dessert corner where...

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Helpful?
Thank Sonya L
New Delhi, India
Reviewed 3 days ago NEWvia mobile

Hotel is centrally located. All shoping malls of bukit bintang are in walking distance. Twin tower is visible from hotel at walk in distance. Nice rooms and good service. Mono rail metro station is also nearby and you can reach Bukit Bintang in 2 min.

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Helpful?
Thank Dheeraj247
New York City, New York
Reviewed 3 days ago NEW

I got there with a group and some complex requirements, for a work engagement. Both of us where platinum level on Marriott so we got very good perks (as always!). The service is by far one of the best, at the details, caring, eagerness to help, and availability. Because of our complex requirements, we got some trouble to figure out...

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Helpful?
Thank Ratalie
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Ratalie, Thanks for considering our service standards here as one of the best. Am delighted to hear that you were well taken care of by our associates during your stay here and that they were able to assist you. Yes, the Hotel is currently undergoing renovation in phases. In fact, we've already completed our first phase and are already...

Sydney, Australia
Reviewed 5 days ago NEW

We stayed 6 nights here on Dulux room and it was a wonderful stay. Very tasty breakfast with lot of choice of food to choose including western, asian and indian dishes. Staff are really great and very helpful. My flight from KLM was in the evening and they allowed me to check out around 5:00PM without any charges. Overall a...

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Helpful?
1Thank Zakeerabu
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Zakeerabu, Thanks for that lovely review. It was great reading your comments of your stay with us. We are glad to know that all has been well for you here and our staff are always delighted to assist you in any way they can. Happy to hear that you'll be back, and looking forward to that day! Yours sincerely,...

Xiamen, China
Reviewed 6 days ago NEW

We went here in early 2017 on our way to Australia. The staff on arrival were great and explained that some work was going on in the hotel as they are upgrading the property, and for this reason they upgraded us to a club room and for that I thanked them. Try and get breakfast included in your rate as...

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Helpful?
1Thank Xian1234
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Xian1234, Thanks for according us with the full 5-bubble rating. It was indeed a pleasure to have you with us. I can agree with you that a hearty and fulfilling breakfast is the best way to kickstart the day. The next time you're here, you may wish to opt for our newly renovated Deluxe rooms. They're contemporary and aligned...

Sheffield, United Kingdom
Reviewed 1 week ago

Lovely hotel situated at the junction of a very busy interchange! Once you have managed to cross the very crazy road, the hotel is a most comfortable and tranquil place to stay. Opposite the Monorail station, and within 5-6 minute walk of Dang Wangi station on the MRT (underground tube system) - makes for easy access to anywhere in KL....

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2Thank 19Jules69
Reviewed 1 week ago

We were pleasantly surprised about the upgrade for being a Marriott member. Upon check-in, staff mentioned there'll be sounds and noises from construction on the floors above us in the morning. We checked in around 9:15 pm and had a late night dinner at Jalan Alor. Our first room was on the 10th floor in the West Wing. This wing...

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1Thank WanderEyes
Reviewed 1 week ago

Assigned to the room with KLCC view in east wing, room is spacious but look old. Concierge team is very helpful by provoding direction and assist us to get a taxi. Just a few minutes walk to KLCC and monorail station. Will be back and hope to experience the newly renovated room.

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Helpful?
1Thank Ardella Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM276 - RM485 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#33 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travellers.
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Questions? Get answers from Renaissance Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't mind a bit of building work noise, ask if you can be in the West Wing - rooms being refurbished. We were in 1115”
 of 5 bubbles 19Jules69, 13 Jan 2017 | Read review
“Ask for rooms with a view of the twin towers.”
 of 5 bubbles NUPURG321, 10 Jan 2017 | Read review
“Ask your driver to drop you off in the East Wing, all check-ins are conducted in the East Wing not in the West Wing.”
 of 5 bubbles RahmadD_13, 7 Jan 2017 | Read review
“Avoid the doors in the corridor”
 of 5 bubbles 371aymanh, 5 Jan 2017 | Read review
“Best Swimming Pool in town”
 of 5 bubbles mskong, 4 Jan 2017 | Read review
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