Renaissance Kuala Lumpur Hotel & Convention Centre

Renaissance Kuala Lumpur Hotel & Convention Centre

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21 Series room.
Room & Suite (1594)
Renaissance Kuala Lumpur Hotel
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About

4.0
#36 of 511 hotels in Kuala Lumpur
4.5 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Renaissance Kuala Lumpur Hotel & Convention Centre stands as an urban resort that connects guests with the local scene. The hotel, situated amidst Kuala Lumpur, Malaysia's vibrancy, provides an authentic gateway to explore the neighbourhood DNA. Guests can enjoy family-friendly amenities like family suites, one of the city's largest pools with water slides and an outdoor play area. Other thoughtful touches include a 24-hour fitness centre, the locally-inspired R Bar and versatile event spaces in the integrated convention centre, making our hotel an ideal destination for both business and leisure travellers.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Waterslide
Kids stay free
Paid public parking on-site
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Coffee shop
Restaurant
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Board games / puzzles
Books, DVDs, music for children
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Earn points toward free nights.

Location

Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur 50450 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Kuala Lumpur Intl Airport
46.6 km
See all flights
Sultan Abdul Aziz Shah Airport
17.4 km
See all flights
Bukit Nanas
2 minKuala Lumpur Rapid KL
4.0
4.0 of 5 bubbles4,801 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Renaissance Kuala Lumpur Hotel & Convention Centre comes highly recommended for its value, offering affordable luxury, including dining that won't break the bank. Guests consistently commend the hotel for its cleanliness and sophisticated ambiance, creating an elegant experience throughout the premises. Staff members receive accolades for their attentive service, contributing to the hotel's charm. While the amenities, particularly the location with its proximity to transport and attractions, are a highlight for guests, some do note that certain facilities like the gym are currently undergoing renovations. Room experiences vary, with reports of noise and maintenance issues alongside appreciation for their comfort and design.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Attentive
Amenities
Comprehensive

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4,801Reviews141Q+A100Room tips
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Detailed Reviews
Playaman2012 wrote a review Jan 2020
Bellevue, Washington
5.0 of 5 bubbles
We were greeted by a charming young lady who quickly checked us in and in less than 5 minutes we were in our rooms and suitcases delivered. We had the pleasure of going to the club level for drinks that evening and greeted by Mahin and Kiran who made us custom cocktails and made sure our glasses were full and came by regularly to check on us. It was a large area and only the two of them but they managed to provide EXCELLENT service. They came by our table to let us know it was last call and offered a final cocktail for the evening. The next night we visited again and again the service was outstanding. We chose to have breakfast in the main restaurant and it was a bit chaotic with so many people and with the coffee machine being broken more often than it worked but there was this young man always around who noticed and brought us our cappuccinos right to our tables. He would magically appear as we finished our last sip.

We heard about seafood night and looked forward to our meal but disappointedly found semi frozen sashimi and other equally inedible crustaceans. After sampling a few other items we advised the manager and got up and went elsewhere for dinner.

The pool is magnificent and if you get a chance go to the SPA where the massage therapist are magicians.

This is really an extraordinary hotel and if only the restaurant could do better I'd give it 6 stars.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bronwyn T wrote a review Mar 2020
5.0 of 5 bubbles
This is an old hotel, but the rooms have been very nicely and recently updated. My friend and i had a twin room that was spacious, with a lounge and work table. plenty of space for hanging clothes and shelves. wonderful 'block-out' curtains. The bathroom was a good size with large shower and full bath and a large round 'light-up' mirror. The pool is huge with plenty of shade and a large bar area. We had access to the the Club lounge where the staff were lovely. Always happy to greet us and make sure we were comfortable. Easy access location to many things, monorail and free bus service across the road, the lrt (light rail transit) station only 5min walk. The staff certainly made our stay memorable for two Aussie ladies and we would happily recommend this hotel.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ren_kualalumpur, General Manager at Renaissance Kuala Lumpur Hotel & Convention Centre
Responded 11 Mar 2020
Dear bronwynt365, Thank you for taking the time to share your review with us following your stay. It is delightful to read your enjoyable stay with us at the Renaissance which features an outdoor Olympic-sized pool, 24-hour Fitness Centre and an exclusive R Club Lounge for your comfort and convenience. I am glad that you enjoyed our newly renovated spaces and took the opportunity to explore the city during your stay with us. Thank you for your kind recommendations and all of us here look forward to welcoming you back should your travels bring you back to Kuala Lumpur in the not too distant future. Take care and best wishes, Bipan Kapur General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Allan D wrote a review Mar 2020
4.0 of 5 bubbles
We stayed in the hotel two years ago and were really impressed, but now a little disappointed.
The Club level rooms are a little more expensive but we think the quality is worth the extra expense.
The rooms are large well appointed with a large comfortable bed, sofa, and desk. The club level has a lounge which is available all day and serves snacks and drinks at the appropriate time of the day. Breakfast can be taken there, although it offers limited choice so many club guests use the main restaurant, and here lies our disappointment.
Previously the hotel restaurant was large opulent with a very wide range on international cuisine for breakfast.
This has now gone replaced by the Evolution restaurant, which in my opinion does not meet the required standard. Why?
It is really a lobby cafe rather than a restaurant, and is simply to small, guests often cannot find a free table. The restaurant offers a Chinese, Indian and Western food stations as well as a bakery.
The arrangement is haphazard with no logic, the Indian station being close to the kitchen in a sort of corridor, it offered three vegetarian curries but no meat or fish options, not everyone is a vegetarian.
The choice of local food was also limited, all of which was the same every day.
whilst breakfast is not the only gauge of the quality of a hotel it is important, and on this score the hotel fails badly.
The staff were as always helpful and friendly although as they were under pressure in the Evolution restaurant they had little time for their customers.
There are better situated hotels in KL, and considering the rather downgrading f the facilities next time in KL we will choose another hotel, one perhaps that is not trying to penny pinch
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Date of stay: March 2020
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tintagelwizard wrote a review Jan 2020
Birmingham, United Kingdom
5.0 of 5 bubbles
We stayed here for 3 nights on the club level. Our room was spacious and spotless with a large bathroom and a fabulous light all around the mirror, great for make up and hair,
Lighting in rest of room could have been a little brighter but that is the only negative comment I have. This hotel has a lovely pool with plenty of loungers and a pool bar and cafe serving good food at reasonable prices.
The club restaurant was lovely, food excellent and drinks were great.
We had to check out of our room on last day at 12 midday but were allowed to stay and use all facilities until we set off for the airport at 8pm. We would definitely stay here again
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zugaro wrote a review Jan 2020
5.0 of 5 bubbles
We loved everything about this hotel! We arrived very tired after an 18 hour journey to be given an early check-in and greeted warmly with a smile. We opted for Club access and enjoyed all the benefits that come with it. The rooms are clean, well serviced and comfortable. The staff are friendly, attentive and good at what they do. Breakfast and all other meals are fantastic! The pool is great too! Great location opposite the monorail, green line free bus service to major KL city spots and walking distance to Suria KLCC shopping and a two km walk to the Pavilion. Opposite the hotel is the Malaysia Tourism Centre for trip ideas as well. Love this place and we really appreciated the staff. We will be back!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ren_kualalumpur, General Manager at Renaissance Kuala Lumpur Hotel & Convention Centre
Responded 21 Jan 2020
Dear Zugaro, Thank you for taking the time to share your lovely review with us on TripAdvisor following your recent stay. It brings us great joy to learn that you had an amazing stay with us and enjoyed every aspect of it from our Renaissance hospitality, facilities, amenities and central location. Thank you once again for making us your preferred hotel in the city and all of us here look forward to welcoming you back in the hopefully not too distant future. Take care and best regards, Bipan Kapur General Manager
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Allister W wrote a review Feb 2020
Saltash, United Kingdom
3.0 of 5 bubbles
Let's start with check in a bit hit and miss which desk to go to especially when lots of people around. Hotel not spectacular very much same as average 3/4 star lifts wait an age for and at one stage had to wait over 20 minutes for one. Room clean and tidy good size and bed very comfortable,bathroom clean but took some time to get plug to seal down on its position. Coffee and tea available but with powder milk would have been nice if fridge had the water in it with some milk. Went to pool area very tired leaves branches all around the edges sun bed very filthy advise getting 2 towels each so as not to lay on bed. Pool bar person came and went so again waiting for drinks. Then during night seemingly had a fire alarm in floor below us which set off alarm in our room and extraction CSN for over 20 minutes phoned reception but no answer phoned again answer but not helpful.....breakfast was definitely not worth it catered for everyone but very poor layout and water heater took long time to get teo cups of hot water ...western food very poor Malay and Indian lots of and good overall not 5 star ...people coughing all over fruit bar no covers.. on check out told reception about my rude awaking and what went on and for my early call at five thirty I got my two tiger beers paid for what a joke. Think they could have done better with percentage of bill or even something for the future at any of there hotels but know just 50 ringgit ie 10 pound for our ride awaking not classy at all so all round very disappointed stayed at better lot better sll over the world and in Malaysia.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ren_kualalumpur, General Manager at Renaissance Kuala Lumpur Hotel & Convention Centre
Responded 21 Feb 2020
Dear 815allisterw, Thank you for sharing your feedback with us following your recent stay. We sincerely apologize for the less than satisfactory stay experience and any inconvenience. Your comments are very important I we will definitely discuss them with the team. Please excuse us for our shortcomings. I do realize that this in no way makes up for the inconvenience you went through, and the opportunity you gave us to recover. I do hope that you will not let this mar your impression of the hotel and would appreciate it if you would give us another opportunity to welcome you back so we may provide you with a refreshed experience which we pride ourselves in. Best wishes, Bipan Kapur General Manager
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SAS wrote a review Jan 2020
5.0 of 5 bubbles
Stayed at hotel for 5 days including New Year’s Eve. We had a club room on 24th floor. Room was very large with equally large bathroom and all amenities needed. As we were in a club room we had access to the club lounge which offers breakfast, afternoon tea and drinks and canapés in the evening. This is really good value for money. All staff was friendly and helpful. Th3 location of hotel is also very good. Two statins are very nearby should you not wish to walk.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
princesspollyg wrote a review Jan 2020
Cleckheaton, United Kingdom
3.0 of 5 bubbles
The hotel is still under going renovation which meant one of the towers was closed, not sure if this is a permanent thing but we had booked some time ago so were expecting more restaurants and bars. We were not told this before we arrived or when we checked in

There was also a lack of atmosphere, the bar closed very early and the bar which was meant to be open later was never open. The pool was also the same nothing going on!

Breakfast was mental if you weren’t there within 30 minutes of service started there were crazy queues, thankfully we had not pre-paid breakfast so went out instead.

We booked a suite which was a fantastic room, really clean and great value for money.

The food was good, just don’t order the steak, was good value for money, wine was very expensive, the most we paid on our whole holiday and we stayed in more expensive hotels than this one.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ren_kualalumpur, General Manager at Renaissance Kuala Lumpur Hotel & Convention Centre
Responded 13 Jan 2020
Dear princesspollyg, Thank you for staying with us during your recent trip to the city. While we are delighted that you enjoyed the comfort of our room, we are disheartened that we fell short in other areas. My team and I sincerely apologize for any inconvenience caused during your stay with us and we would like to take this opportunity to inform you that one tower of our hotel is currently undergoing total renovation to keep up with changing times. Your feedback is incredibly important to us and we will use these comments to improve our services. We hope your overall stay with us was a pleasant one and we look forward to welcoming you back for a refreshed experience should your travels bring you back to Kuala Lumpur again soon. Best regards, Bipan Kapur General Manager
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Ohio S wrote a review Jan 2020
Ohio
5.0 of 5 bubbles
Perfect hotel for our 2 night stay. We were upgraded to a club room and the room was well appointed, clean, and comfortable. We enjoyed the bountiful options on the breakfast buffet on the main floor restaurant. The hotel was located near multiple metro options which made it easy to get around via public transit and by foot.
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Date of stay: November 2019
5.0 of 5 bubblesRooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ren_kualalumpur, General Manager at Renaissance Kuala Lumpur Hotel & Convention Centre
Responded 7 Jan 2020
Dear Ohio, Thank you for making us your preferred choice of accommodation in the heart of Kuala Lumpur. It is most delightful to hear that you thoroughly enjoyed your stay with us and found every aspect of your stay in perfect order. We hope you had a great time exploring the city and all of us here look forward to welcoming you back to the Renaissance Kuala Lumpur Hotel again soon.
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UMarek M wrote a review Feb 2020
Singapore, Singapore
5.0 of 5 bubbles
Stay in hotel for one night only. Arrived around 12 and check in without any fuzz , staff at reception seems be well trained, friendly and willing to go extra miles to anticipate my needs . Hotel from outside looking a bit tired but inside is well kept , clean , easy to move around. I like pool area there with staff serving drinks etc very good .also we check out after 12 and noone chase room giving call from reception what is good habit ( very often when I stay in hotels they troubles you with calls around check out time to vacate room )
Very good experience overall , would recommend and will come back .
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ren_kualalumpur, General Manager at Renaissance Kuala Lumpur Hotel & Convention Centre
Responded 21 Feb 2020
Dear MarekM2696, Thank you for making us your preferred choice of accommodation in the city. We are delighted that you had an enjoyable stay experience and it brings me great joy that you had the opportunity to experience the Renaissance hospitality which we pride ourselves in. My team and I are humbled by your kind recommendation and we look forward to welcoming you back should your travels bring you back to the city. Best regards, Bipan Kapur General Manager
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39 contributions13 helpful votes
If you are Marriot Bonvoy members & the room is available, they can allowed you to check in early
Grant-808 asked a question Feb 2020
Honolulu, Hawaii471 contributions207 helpful votes
Can club level opt for breakfast with in lobby level Evolution Café in lieu of the club lounge?
Answer from Ohio S
Ohio339 contributions31 helpful votes
Yes, you can eat in the lounge or in the lobby restaurant
govind kumar asked a question Jan 2020
1 contribution
How much is deposit per day?
Answer from Margo P
Worcester, United Kingdom404 contributions115 helpful votes
Most sites don't ask for a deposit to book a room. You just have to add a credit card as a guarantee for the room.
WayneRusl wrote a tip 2 Jul
Kajang, Malaysia112 contributions19 helpful votes
5.0 of 5 bubbles
"Ensure to bring your Touch & Go card for validation at the main reception prior leaving parking. "
Read full review
fuzzy_claire wrote a tip Jun 2024
Sydney, Australia19 contributions1 helpful vote
5.0 of 5 bubbles
"‘Grab’ is the equivalent of Uber & definitely recommend getting on it as soon as you arrive. Pool is busiest in the mornings."
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Chee L wrote a tip Jun 2024
Kuala Lumpur, Malaysia35 contributions45 helpful votes
5.0 of 5 bubbles
"Busy during public holiday"
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Ben5252 wrote a tip Jun 2024
Singapore, Singapore31 contributions16 helpful votes
4.0 of 5 bubbles
"The pool gets crowded during school holidays."
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lee wrote a tip Apr 2024
South Korea83 contributions7 helpful votes
5.0 of 5 bubbles
"Business hours - there are some traffics"
Read full review
Not the right property for you?
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PRICE RANGE
RM 544 - RM 787 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance hotel kuala lumpur, kuala lumpur renaissance
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
406
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RENAISSANCE KUALA LUMPUR HOTEL & CONVENTION CENTRE: UPDATED 2024 Reviews, Price Comparison and 4,497 Photos - Tripadvisor

Frequently Asked Questions about Renaissance Kuala Lumpur Hotel & Convention Centre
Which popular attractions are close to Renaissance Kuala Lumpur Hotel & Convention Centre?
Nearby attractions include Kuala Lumpur Pub Crawl (0.5 km), KL Forest Eco Park (0.2 km), and Matic Cultural Dance Show (0.2 km).
What are some restaurants close to Renaissance Kuala Lumpur Hotel & Convention Centre?
Conveniently located restaurants include The Mesh, R Bar, and Sichuan Kitchen.
Is Renaissance Kuala Lumpur Hotel & Convention Centre located near the city centre?
Yes, it is 0.9 km away from the centre of Kuala Lumpur.
Are there any historical sites close to Renaissance Kuala Lumpur Hotel & Convention Centre?
Many travellers enjoy visiting Kuala Lumpur City Gallery (1.7 km), Rumah Penghulu Abu Seman (1.5 km), and Istana Negara (4.5 km).
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