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Berjaya Times Square Hotel, Kuala Lumpur

CancelonUS$51*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$61*
US$51*
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US$61*
US$61*
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Berjaya Times Square Hotel, Kuala Lumpur
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2,300 Reviews from our TripAdvisor Community

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Showing 2,074: English reviews
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Witney, United Kingdom
Reviewed 2 days ago NEW

Stayed 3 nights in May 2017 in a superior room on the 25th floor west wing. Not an amazing view but we are only there to sleep. Check in was fast and efficient, room on the 25th floor of the West Wing was very spacious, probably too big as there was a lot of wasted area especially in the entrance...

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Thank NigelBrookes
Calgary, Canada
Reviewed 3 days ago NEW

Pros: Very convenient for shopping as it shares building with BTS mall / spacious and comfortable rooms with beautiful view Cons: Confusing that there are 2 different suites/buildings (apartment side vs. suite side??) / communication/language barrier because foreign workers understand very minimal English / service is not instant and requires calling of different workers whom seem to be in charge...

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7Thank yutee123
Birmingham, United Kingdom
Reviewed 4 days ago NEW

Booked the hotel as part of a package so wasn't really sure what to expect as I hadn't done much research. Was pretty impressed when we arrived, as the hotel looked great, located ideally in a shopping centre. The staff on arrival were very helpful, and check-in was done very quickly with reception staff prompt and efficient. When we were...

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2Thank hamidnisar2017
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear hamidnisar2017, Thank you for sharing your experience on TripAdvisor. I am pleased to read that your overall experience was an enjoyable one and that our team were able to make your time here as comfortable as possible. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of...

Reviewed 4 days ago NEWvia mobile

I found two Cockroachs twice in different days in my club room. And I found a fly in my food during the happy hour. Cases were reported to their management is no attention was given. It was the worst experienced hotel. I wouldn't recommend it to others and specially children as hygiene is a big issue in this hotel.

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10Thank Yousef A
Reviewed 5 days ago NEWvia mobile

We stayed at this hotel for 3 nights before flying off to phuket, apart from it being a little dated, there was nothing wrong with this hotel at all. We arrived about 9.30am on 1st May unfortunately we could not check in til 12.30 and had to sit around, but most hotels make you wait til 2/3pm. Staff were lovely,...

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1Thank TheL0ndoners
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear TheL0ndoners, Thank you for taking the time to express your feedback about our property. Your comments are very important to us since they are the reason through which we improve. Our main mission is to make you feel comfortable and have a pleasant stay with us, therefore our whole staff is working constantly, making the necessary adjustments to make...

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEWvia mobile

This place is old and dated the carpets weren't clean the furniture looks worn out. The only nice thing about staying here is that it was attached to Berjaya shopping centre which was convenient. Will we stay there again? only if we have too.

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13Thank ClareYMY
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear ClareYMY, Thank you for time taken out for giving us your feedback. It is important for us to know the areas where we can improve. We are glad that you enjoyed shopping at the mall. However, we certainly regret to hear that your visit did not live up to expectations and that you experienced some inconsistencies during your stay....

Lincolnshire
Reviewed 6 days ago NEWvia mobile

Very pleased to receive an upgrade on arrival. The suite was excellent and very well equipped with good standard of cleanliness. Staff were polite and helpful throughout our stay. No problems with WiFi. Breakfast a bit busy but plenty on offer and very fresh. Only downsides were the thumping noise on our last night, some joker playing music, security should...

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1Thank thebillet
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear thebillet, Thank you so much for your review on your recent stay with us. I am glad to hear that you enjoyed your stay with us. We strive to provide excellent customer service and make sure that the guest has an exciting, fun filled, enjoyable vacation experience. Every comment that we receive is valuable in helping us evaluate and...

Derby
Reviewed 1 week ago

We stayed at this hotel for 4 nights with friends and wow totally surprised, pleasantly of course. Very professional, courteous and friendly staff right from arriving at the hotel. Very fast check in and to find the rooms were not rooms but suites. The standards of cleanliness is excellent, some of the decor perhaps a little dated but absolutely suited...

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1Thank ZappaPerth_australia
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear ZappaPerth _australia Thank you for your wonderful comments and positive review as well as the recommendations about our hotel. We are happy to learn that you have enjoyed your time with us. It will certainly encourage us to further enhance our efforts to provide a memorable experience to our guest. Your feedback will be a great source of motivation...

Chorlton-cum-Hardy
Reviewed 1 week ago via mobile

Hotel room was fantastic had a free upgrade food staff all great and were very friendly food very reasonable tours were enjoyable hotel right next to shopping centre and close buy to town centres Facilities clean and welcoming

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Helpful?
Thank Charlene M
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Charlene M, Thank you for taking the time to review your stay with us. It is grateful to read your generous words of praise towards our team, as well as our equipped accommodation and not forgetting our facilities, shopping mall and the location. Your feedback will certainly urge us to continuously offer our guest with the quality products and...

Shinjuku, Japan
Reviewed 1 week ago

Not to far away from CBD area and KL Sentral station. Recommend to use the express train especially when it is expected to rain when you are making transfer from airport to hotel. Hotel is located near Bukit Bintang area and local food street, and conveniently located right next to the shopping mall. Food court and numerous dining options in...

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4Thank NamidA88
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear NamidA88, First of all, thank you for having visited Berjaya Times Square Hotel for your stay. It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel. It is always disappointing to hear of our failures and to learn that our systems and people failed to deliver on this occasion....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Big Apple Restaurant
Big Apple Restaurant
Cuisines: International, Asian, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
A tower of zest and charm, Berjaya Times Square Hotel, KL is centrally located in the heart of the business and shopping district of Kuala Lumpur. Housed within the Berjaya Times Square’s shopping mall, accessibility is the key trait with monorails directly connecting all strategic locations in town right to its doorstep. Well-appointed where every detail is vigilantly crafted to a fine balance, it is no wonder this hotel is touted the preferred destination for business and leisure. ... more   less 

Additional Information about Berjaya Times Square Hotel, Kuala Lumpur

Address: 1 Jalan Imbi, Kuala Lumpur 55100, Malaysia (Formerly Berjaya Times Square Hotel)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM261 - RM457 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Berjaya Times Square Hotel, Kuala Lumpur 4.5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Berjaya Times Square Hotel, Kuala Lumpur - Malaysia Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Style:
#35 Family Hotel in Kuala Lumpur
#51 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Times Square Hotel, Kuala Lumpur staff and other travellers.
55 questions
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Questions? Get answers from Berjaya Times Square Hotel, Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors better”
NigelBrookes, 26 May 2017 | Read review
“Stunning views from all rooms.”
ZappaPerth_australia, 18 May 2017 | Read review
“all rooms have a view and are withing two towers with a very large swimming pool in the middle”
553barryi, 15 May 2017 | Read review
“the high floors have the best veiw.and also there are no phones in your rooms”
D1324LZcarols, 12 May 2017 | Read review
“Go to a different hotel”
stevennR6628WO, 25 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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