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Pacific Regency Hotel Suites

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Traveller (1669)
Room & Suite (1125)
Pool & Beach (179)
Ratings and reviews
  • Excellent30%
  • Very good36%
  • Average17%
  • Poor8%
  • Terrible9%
Travellers talk about
“luna bar”(142 reviews)
“kl tower”(344 reviews)
“rooftop pool”(106 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Kitchenette
Concierge
4 Star Hotel
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary...
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Location and contact
KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
17.4 km to Sultan Abdul Aziz Shah Airport
134 restaurants are within a 0.5 km radius
0.9 km from Petronas Twin Towers
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,162)
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1,618 results
Traveller rating
476
548
293
135
166
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LanguageEnglish
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476
548
293
135
166
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All reviewsluna barkl towerrooftop poolsuperior suiterooms are hugetop floorfree upgradebukit bintangtwin towerscristallokitchenetteconciergeklccmalaysiataxisbathtubpremier
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1 - 5 of 1,618 reviews
Reviewed 3 days ago via mobile

The room that we got it was unclean and on that day 28th floor but it is good because we can see the twin towers and in that day 1st the room was unclean 2nd the refrigerator it doesn't work and we called to ask...More

Thank channum m
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded yesterday

Dear Channum, Thank you so much for your comment. We have taken all the necessary action to brief all our associated again on the improvement or service quality and customer service. Rest assured that the incident you encountered is not a regular occurrence and thanks...More

Reviewed 1 week ago via mobile

I could not fault this hotel. The suites are huge, clean and very comfortable. The location is impressive. Right beside the Menora KL Tower. Staff are pleasant and very helpful. Would definitely recommend. Lots of nice bars and restaurants around the area. We didn't use...More

1  Thank dominomags
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded 5 days ago

Dear Doninomags, Thank you so much for your review. We are glas that you are pleased with our premium location and also our spacious room. Hope to welcome you back again soon! Hospitably yours, The Management of Pacific Regency Hotel Suites

Reviewed 1 week ago

It is my first visit to Kuala Lumpur and stayed there to celebrate my wedding anniversary. I booked the room long time ago and have emailed to inform hotel in this regards prior to arrival. The front desk agent took lengthy time to check in....More

3  Thank Peter C
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded yesterday

Dear Mr Peter, Thank you for your review and for choosing to stay with us. We are sorry to hear about your negative experience and rest assured that this matter have been taken very seriously by the Management. We have conducted an exhaustive investigation on...More

Reviewed 1 week ago via mobile

Nice hotel and very very helpful staff. Maybe as I was alone it was not the same experience but I found breakfast buffet basic, resteraunt only open upstairs for dinner and was nice view and they go out of their way for romantic table set...More

Thank 590kellyy
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded 1 week ago

Dear 590kellyy, Thank you for staying with us. Glad to know that you had a pleasant stay and that our services was up to your expectation. Please come back and stay with us again sometime! Hospitably yours, The Management of Pacific Regency Hotel Suites

Reviewed 1 week ago

This is my 4th time staying here and just found out, parking is NO LONGER FREE. A little bit disappointed and also room give this time was OLD! Not at the New Wing. It's was good place to stay, staffs are friendly. Good Service but...More

Thank Art7168
Response from PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel SuitesResponded 1 week ago

Dear Art, Due to a change in policies, parking charges have been imposed to commensurate with services provided such as security, maintenance and other additional benefits for your parking convenience. We are sorry that this did not fit your needs. Glad to know that our...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$51 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#86 Luxury Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$51 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#86 Luxury Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1669)
Room & Suite (1125)
Pool & Beach (179)
Dining (99)
Amenities (33)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Youssef S
13 June 2018|
AnswerShow all 2 answers
Response from ThomAustin | Reviewed this property |
Yes, room service was ok.
1
Vote
Ahmed D
19 May 2018|
AnswerShow all 3 answers
Response from ThomAustin | Reviewed this property |
Yes it does. The bathroom was the best thing about the room.
1
Vote
Prabin1007
25 April 2018|
AnswerShow all 7 answers
Response from susan w | Reviewed this property |
yes that's a deposit. u also need to pay tourist tax upon check in
1
Vote
Room Tips
"poor room was being assigned"
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"I do not think they have any!"
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"Go for the view - it is worth it from the higher rooms"
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"Consider another establishment"
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