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Pacific Regency Hotel Suites

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KH Tower Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250 Malaysia
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Traveller (1832)
Room & Suite (1116)
Dining (106)

About

#319 of 646 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Wifi
Rooftop pool
Adult pool
Outdoor pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Great View
Languages Spoken
Malay
2,257Reviews49Q+A100Room tips
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mzr33n wrote a review Today
Subang Jaya, Malaysia6 contributions
View of the KL Tower from the room was nice. Strategically located with shops and malls within walking distance. Hotel staff failed to assist as I was struggling with luggages, bags, an elderly mother (61 yo) and 2 young kids aged 7 and 4. We were the only one checking in at that time. I only found a trolley at a corner towards the lift. We loaded the trolley n my elderly mum pushed it as i managed the kids. Requested for extra pillow n towels frm hsekeeping only to received them aftr i went down to the receptionist several hours frm the 1st call. 2nd calls went unanswered. Flimsy hand shower holder,it came off! Luckily it wasnt the kids in the shower. Leaked shower head too. Bath tub stopper malfunctioned. I improvised by covering the stopper wt a plastic bag, temporarily cligging the tub.
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Date of stay: April 2021Trip type: Travelled with family
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Hanie82 wrote a review Mar 2021
Shah Alam, Malaysia9 contributions3 helpful votes
Service are slow. I have requested for additional amenities, been waiting for 2 hrs, still not receive. End up, I have decided to check out on the same day. Room are big. But the view, is worst. I can't see city view.. Its facing next building.
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Date of stay: March 2021Trip type: Travelled solo
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Surie Ridzuan wrote a review Jan 2021
2 contributions
Made a booking after I've seen their room promotion on fb. Thought it'd be nice for our new year staycation. The room was very spacious and modern. Bathroom also modern with glass panel walls for shower and toilet. Big bathtub. Delicious nasi lemak set for in room breakfast. However we found a lot of deficits as follows: no indoor slippers, no laundry bag, light above the entrance door not working, limited tv channels, guest stationery not available and surprisingly we were charged rm10 for the parking ticket. I mean we've been to other 5 star hotels before but they never charged us for parking, they were all free!
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Date of stay: December 2020Trip type: Travelled with family
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Response from Nurul Izzah, Marketing at Pacific Regency Hotel Suites
Responded 6 Jan 2021
Dear Surie, Thank you for your comments regarding your recent stay at the Pacific Regency Hotel Suites. Please be assured that your comments on the amenities will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience.
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A. Nassar wrote a review Dec 2020
3 contributions1 helpful vote
Let’s start with the good things: - very spacious room - air con was great, kept the room very cold to my liking - bathtub + separate shower and rain shower - comfortable bed - cold fridge - huge windows And now the cons: - terrible housekeeping service, the receptionist doesn’t know what changing the bedsheets mean, and when I requested for housekeeping, the staff handed me couple of towels and a bag of amenities, and that’s it. There was no “room make up”. This is absolutely not a 5 stars hotel housekeeping service. 3 stars hotel do a better job in that area - some of the furniture were broken - there was some sort of water leakage in the ceiling as I could hear the water droplets all night long - no view to enjoy from the huge nice panoramic windows, the windows overlooked another building at a very close proximity - food menu was not up to a 5 stars hotel standard.
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Date of stay: December 2020Trip type: Travelled solo
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Response from Nurul Izzah, Marketing at Pacific Regency Hotel Suites
Responded 6 Jan 2021
Dear Nassar, We would like to thank you for spending your time to inform us that our service did not meet your expectations. It will be very helpful if you send us name, date of stay and email to marcom@pacific-regency.com in order to us to investigate your feedback and do our best to make sure that you will trust to Pacific Regency Hotel Suites again as for your next visit.
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Alvina wrote a review Dec 2020
1 contribution1 helpful vote
when we arrived at the hotel, we noticed that the lobby, valet and front porch of hotel was closed as it was undergoing renovation. So we called the hotel to ask which way is the entrance and where should we park the car. The operator explained to us in a very frustrated way. So we had to go at the back for the hotels tower, and parked our car in a very dark parking lot inside the building. My husband was very unhappy as he had a tough time parking his car in a very narrowed parking. its a sports car thus broad. So after parking we had to carry a lot of things by ourselves from the parking without any bellman assistance. So the whole hotel stay trip had basically caused us a lot of inconvenience. My point is the hotel should inform the guest on the booking website itself that it is undergoing construction!!!
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Date of stay: November 2020
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Response from Nurul Izzah, Marketing at Pacific Regency Hotel Suites
Responded 2 Dec 2020
Dear Alvina, Thank you for taking the time to review us on TripAdvisor. We would like to take this opportunity to apologize for the inconvenienced you may faced coming into the hotel. We do state about the lobby renovation in all the booking websites and also in the confirmation email by the reservation team. However noted on your comment which i have brought forward to the team's attention. We will look into the notice placement again so that it will be more visible. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience.
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PRICE RANGE
US$46 - US$76 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific regency hotel kuala lumpur, regency kuala lumpur, regency hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
283
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Frequently Asked Questions about Pacific Regency Hotel Suites
Which popular attractions are close to Pacific Regency Hotel Suites?
Nearby attractions include Menara Kuala Lumpur (0.2 km), KL Tower Mini Zoo (0.09 km), and Sky Deck KL Tower (0.2 km).
What are some of the property amenities at Pacific Regency Hotel Suites?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Pacific Regency Hotel Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pacific Regency Hotel Suites?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pacific Regency Hotel Suites?
Yes, parking is available to guests.
What are some restaurants close to Pacific Regency Hotel Suites?
Conveniently located restaurants include Beta KL, Zenzero Restaurant & Wine Bar, and Healy Mac's.
Are there opportunities to exercise at Pacific Regency Hotel Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pacific Regency Hotel Suites have an airport shuttle?
Yes, Pacific Regency Hotel Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pacific Regency Hotel Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Pacific Regency Hotel Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.