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Hotel Grand Continental Kuala Lumpur

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Hotel Grand Continental Kuala Lumpur
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222 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Mumbai (Bombay), India
Reviewed 1 week ago

I'm sorry to say that the hotel/staff did not provide the required service.They made us check into dirty rooms with carpet stains.The carpets triggered my sister's asthma.The toilet tiles were stained, the lights were not working and it was only after we complained the next day that they looked at the light and the stain.The staff were very rude and...

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Helpful?
Thank Krisandra G
Reviewed 25 November 2016 via mobile

location was very hard to find.We took the executive twin tower facing room but the room was very small and dirty. And their staffs are very rude & unfriendly. Overall very bad experience.Breakfast was ok not so good not so bad.

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Helpful?
1Thank Disha K
Lucknow
Reviewed 6 November 2016 via mobile

The quality of food at the hotel is pathetic and will not satisfy the taste bud of anyone. The only saving grace is it's location which close to Sogo mall..China town etc. The Indian menu they produce is an apology. Room quality is sub standard.

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Helpful?
Thank atulthapliyal
GCEBERHAD, Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Dear Sir/Madam, We are sorry that your trip is not up to expectation. My apologies for the late reply, your feedback is very important to us and we have been trying to pinpoint the name you use to check in and also the date you check in so as to be able to find out what went wrong during your...

Reviewed 2 November 2016

best place to stay at reasonable room price. The location in center of the town and easy accessible to shops. Nice rooms with window side. Very clean and neat. Very good relaxing mattress. Best stay for business travelers.

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Helpful?
1Thank harii krishna r... g
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your kind review, we are glad that you have had a productive and relaxing stay with us. We hope to see you again, we will make sure that we will maintain and improve on our service.

gujarat india
Reviewed 25 October 2016

room is very big size.updated room so dont feel like old hotel but price you getting is so resonable.basicall if you are going all day out and need to sleep then surely not bad idea to stay here.two star i can give when its come to facilites

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Helpful?
Thank viralkumar
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your review, we are glad that the room was comfortable. Do please let us know what we could have done to make your stay an more relaxing and enjoyable one. For your information we do have a swimming pool on the 11th floor and a fitness room on the 2nd floor. We hope to hear from you...

Dubai, United Arab Emirates
Reviewed 24 October 2016

Best place to stay in KL , the location with great view of Twin Towers. It took us approx. 10mins to Medan Tuanku Monorail station which can take you to KL Sentral Station and from there, every train stations in Kuala Lumpur , I was so excited because the price was really low, thinking they have the view of the...

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Helpful?
Thank fawazed
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your wonderful review, we are glad that we have made your stay a comfortable and enjoyable one. We hope to see you again rest assured we will do our best to maintain and improve the level of service provided in the hotel.

Kuala Lumpur, Malaysia
Reviewed 19 October 2016

Stayed there for 2 nights. The reception staff was friendly. It is an old hotel and should look into the parking area which is quite dark and dont seem to see any security guard walking around. The room is old but at least its a flat screen tv. Believe the hotel did some renovation on the bathroom. However the room...

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Helpful?
Thank Edwin T
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments, we are glad you have an enjoyable stay. For your information we have upgraded some of the rooms with better amenities and new furnitures and decorations please do ask the reception when you visit Kuala Lumpur we will be delighted to assist. In regards to the car park, we sincerely apologise for the shortfall. We...

Dubai, United Arab Emirates
Reviewed 5 October 2016

LOCATION: Thumbs up for the location with great view of Twin Towers. It took us approx. 10mins to Medan Tuanku Monorail station which can take you to KL Sentral Station and from there, every train stations in Kuala Lumpur. There is also a 7-11 convenient store across the hotel and some ATM around. QUILL Mall is the closest mall, which...

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1Thank Girltraveler101
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments. We do apologise the inconvenience cause by the renovation, we have completed some of the room renovation and the renovation for the lobby is completed. Please do let our staff know when you next come by, I am sure they will be happy to show you the renovated floors. In regards to smell at the...

Mumbai (Bombay), India
Reviewed 3 September 2016 via mobile

I had booked family room, room was spacious and clean. View from my room was awesome. Breakfast was good. Special thanks to Ms. Leya from reception and Mr. Ramesh from cafe for considering my requests. I had forgotten two of my mobiles in hotel and staff returned it and gave me after confirming that they were mine. I had awesome...

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1Thank Ritupanda
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for staying with us. We are glad you had a wonderful stay and Ms Leya and Mr. Ramesh are glad that you have a great time here. We look forward to seeing you again and will be glad to be of service again.

calicut
Reviewed 31 August 2016

Hotel is very Good. We had two night stay here. Rooms are spacious and comfortable.Staffs are very cooperative .They had a nice choice of Breakfast buffet.Hospitality is very gud. quick check in process.we stayed in this Hotel during the 3 rd week of August 2011

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Helpful?
Thank shajichef
GCEBERHAD, General Manager at Hotel Grand Continental Kuala Lumpur, responded to this review

Thank you for your comments. We hope to see you again as we have gone through some refurbishment and renovation since then.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located in the heart of Malaysia capital, a towering block of 27 stories. Consists of 309 guest rooms and suites. Hotel Grand Continental boasts of a magnificent view of the Petronas Twin Towers (KLCC) and it is surrounded by banks, government offices and business district. Putra World Trade Centre (PWTC), General Hospital, National Heart Centre, Maju Junction, Sogo Shopping Centre, The Mall Shopping Complex and the tourist attractions are just nearby the hotel. The Sultan Ismail Light Rail Transit (STAR LRT) Station and Medan Tuanku Monorail Station are within walking distance. ... more   less 

Additional Information about Hotel Grand Continental Kuala Lumpur

Address: Jalan Belia / Jalan Raja Laut | Chowkit / Putra WTC, Kuala Lumpur 50350, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM138 - RM250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Grand Continental Kuala Lumpur 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Grand Continental Kuala Lumpur
Grand Continental Hotel
Hotel Style:
#35 Spa Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Continental Kuala Lumpur staff and other travellers.
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Questions? Get answers from Hotel Grand Continental Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend staying somewhere else.”
  • Dirty carpets
  • Typical standard unlike the images displayed at the time of booking.
  • Dirty Bathroom tiles.
 of 5 bubbles , 7 Jan 2017 | Read review
“rooms with window side are best views”
 of 5 bubbles hariikrishnaraog, 1 Nov 2016 | Read review
“Kllc View room”
 of 5 bubbles fawazed, 24 Oct 2016 | Read review
“Room facing the Twin towers”
 of 5 bubbles shajichef, 30 Aug 2016 | Read review
“Ask for a room with a view of Petronas and KL Tower”
 of 5 bubbles sd160183, 10 Aug 2016 | Read review
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