Stayed here for one night in March 2020 and really loved the place and the hi-tech vibe. Starting from the design, self-check in, square beds, to the design of the rooms, everything was very refreshing. A different kind of hotel stay for sure. It is also very close to the famous night food market of KL, which is an added bonus. If you have not stayed in a CitizenM hotel, would highly recommend you stay at one for the experience
Location is great and very convenient, close to so many things and well-connected. Some food options around, as well as convenience stores. Hotel is mostly well conceived, with tiny but comfy rooms that never feel claustrophobic. But it's definitely small! Everything is controlled by an iPad, which at first feels fun, and quickly gets annoying - a few buttons would work just as wel, if not better, but some of the services offered through the tablet are nice. Price is good but for a little more you could get a massive upgrade somwhere else. Not a fan of the self check-in, but that's not an issue. Over a stay of 5-6 nights the staff changed a lot, from extremely nice and helpful to completely apathetic and passive, so it's hard to comment on that, as it really made the hotel feel like different places are different times. The lack of outside common areas and facilities to chill beyond the A/C overloaded lobby is regretful, that would make a big difference.…
Fantastic modern hotel which wont be beaten on price. Loved the whole concept, the room was brand new and cleanliness in both the room and generally in the hotel was very impressive. There was a lot of variety in breakfast and the staff were very helpful too. Would definitely stay again and recommend to others.
My wife and I had the good fortune to spend some time here. Initially we planned on staying only 3 days but ended up staying more than two weeks! Why you ask? Well, we’ve stayed in some of the most expensive hotels around the world and I like this place more. It’s hip, modern, welcoming, warm, safe and stands out among everything else because CitizenM does things differently. They are one big family, they offer full transparency, are genuinely friendly and a really cool bunch of folks. The manager, Aaron, a really awesome guy. Always ready to help and strike up a wonderful conversation. The staff, amazing people, always ready to help and take care of any of our needs. Upstairs has a place with iMacs you can use, and we did :) which was wonderful. There are also two meeting rooms available for rent. Throughout the hotel there is exceptional furniture that is more comfortable than anything you’ve ever experienced. Seriously, really great furniture. The lobby AKA the living room is full of trendy art work, funky books, has some great drinks and snacks available and is a very pleasant environment to hang out, meet people, get some work done or relax and meet new people. We were sad to leave and will sure be back next time we need a room in Kuala Lumpur. We’ve also stayed int he Amsterdam Airport location from them and it’s almost just as awesome. But not quite. I hope to visit more citizenM’s around the world. But seeing the energy and dedication of the staff and manager here it’s going to be hard to imagine finding a better location. The room. It’s fantastic, cozy and modern. The bed is huge and super comfortable. The pillows are perfect and can’t find anything wrong. The iPad to control the room works perfectly and is simple to understand. An awesome hotel with awesome people. Why go anywhere else? Best hotel in KL. Period. Ben…
Happy short honeymoon with my husband. Nice rest for relieve stress. Nice view, nice room. Just need more information for canteen menu. Will repeat again to stay there more than one night i think. Please give more promotion to us. Thank you CitizenM
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