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CitizenM Kuala Lumpur Bukit Bintang Hotel

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128 Jalan Pudu Bukit Bintang, Kuala Lumpur 55100 Malaysia
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Traveller (237)
Dining (24)
Room & Suite (11)

About

#6 of 768 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Located in Kuala Lumpur, a 12-minute walk from Berjaya Times Square, citizenM Kuala Lumpur Bukit Bintang has accommodations with a restaurant, free private parking and a bar. Among the facilities at this property are a 24-hour front desk and luggage storage space, along with free WiFi throughout the property. Guests can enjoy city views. At the hotel, the rooms have a closet, a flat-screen TV and a private bathroom. All rooms will provide guests with a fridge. Guests at citizenM Kuala Lumpur Bukit Bintang can enjoy a buffet breakfast. Kuala Lumpur Convention Center is 2.1 km from the accommodation, while Starhill Gallery is 2.3 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 30.6 km from citizenM Kuala Lumpur Bukit Bintang. Bukit Bintang is a great choice for travelers interested in entertainment, markets and family-friendly trips. This is our guests' favorite part of Kuala Lumpur, according to independent reviews. Couples in particular like the location – they rated it 9.4 for a two-person trip. We speak your language! Our hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more. Unlimited barista-made coffee, lovely tea, and hot chocolate are free all day long with every buffet breakfast purchase.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Highchairs available
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Happy hour
Snack bar
Wine / champagne
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Chinese, Malay

Location

100Great for walkers
Grade: 100 out of 100
279Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
222Reviews6Q+A15Room tips
Traveller rating
  • 187
  • 29
  • 5
  • 1
  • 1
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Most Recent
Skai.C wrote a review Yesterday
Singapore, Singapore1 contribution
My 3rd time staying here. Bed and Pillow are at the right density. Slept like a baby. No creepy vibes. Love that I can change colours in the bathroom. Both experiential and therapeutic. Love the controls on the Ipad. Staff are not only friendly but sincere. Best thing is Affordability. Location is amazing, lots of highly rated food places within reach. My only thing to pick? If only you have rooms with bathtubs!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ean wrote a review 15 Jan
Kuala Lumpur, Malaysia62 contributions129 helpful votes
What else do I need to say? I have been here countless of time and this time around they have again strike a 5 star rating in a row! Self-check in took less than a minutes where you get to experience to be a hotel frontdesk! They knew I love the high floor with room facing the back alley, and has been assigning me to the same room again and again! This is truly impressive for a hotel like this! As you booked the room through their app, you get two glass of welcome drink on them which is clearly a big winner here! I'm so looking forward everytime after my stay here to be back again!
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 1 week ago
Dear citizen ean2020, Thank you for choosing to stay with us again in citizenM Kuala Lumpur and for taking the time to share your experience! We are happy to know your experience here has been consistently good and we always look forward to welcoming you back time and time again. Take care and see you soon! Best regards, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JonathanJnag78 wrote a review 12 Jan
Seoul, South Korea1 contribution
1. The staff are very friendly and kind. 2. Check-in and out are very convenient and easy. 3. The room is clean and very stylish. 4. It is very easy to access the main city area. 5. Very close to China Town, so there's a lot of restaurants and pubs near by hotel.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 2 weeks ago
Dear citizen JonathanJnag78, Thank you for staying here with us in citizenM Kuala Lumpur and for taking the time to share your experience! We are happy to hear that you enjoyed your stay through and through! This is a great encouragement as it lets us know we are on the right track! We look forward to welcoming you back again. Take care! Best regards, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
it44rsmugr wrote a review 7 Jan
1 contribution
Stayed one night alone in the citizenM at Bukit Bintang. The room is very clean, staff is extremely nice and all the amenities you need. Bed is very comfortable, I slept well. The only downpart is the rather small bathroom but with a good shower!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 2 weeks ago
Dear citizen it44rsmugr, Thank you for staying here with us in citizenM Kuala Lumpur and for taking the time to share your experience! Nothing makes us happier than knowing our guests enjoyed their stay and feel comfortable with us! Hope to see you again soon! Cheers, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
baravanasaad wrote a review 6 Jan
Duhok, Iraq1 contribution1 helpful vote
In the beginning, I have stayed in this hotel for five nights. Secondly, the staff are very friendly and helpful. Finally, this hotel is one of the best hotels in Bukit Bintang in Kuala lampur Malaysia. Thank you Best,
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 2 weeks ago
Dear citizen baravanasaad, Thank you for staying here with us in citizenM Kuala Lumpur and for taking the time to share your experience. Nothing makes us happier than knowing our guests enjoyed their stay and the hospitality of our team. Hope to see you again! Best regards, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Philip L wrote a review Dec 2022
2 contributions
Location is fair, near Jalan Alor but a bit distance to nearest LRT station. Room is small, clean and comfortable. But Room is pricy and limited services provided by hotel. No gym, no swimming pool and etc. Sounds proof is not that good, u can hear the next door sounds.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 3 weeks ago
Dear citizen Philip, Thank you for choosing to stay with us in citizenM Kuala Lumpur and we are sorry your stay was not up to your expectations. We take your feedback into consideration and will look for ways to continue improving our guest experience. Take care and we will be happy to welcome you back again. Best regards, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yvonne M wrote a review Dec 2022
Abu Dhabi, United Arab Emirates9 contributions33 helpful votes
For me, my favorite hotel room MUST contain: a big comfy bed with crisp white linen & big fluffy towels, a great shower set with enough warm water & space, toilet, a wash basin with mirror, a tabel/chair, enough sockets to charge devices, space to hang some clothes.. Next to that I love it when it's extremely clean ❤️ and also... fair rates! That's it, not asking for too much right? Many hotels don't meet these demands unfortunately. But @citizenm has it all! As always very happy to stay in this hip& trending city hotel. The rooms are small, but have everything you need. Nothing more, nothing less.. They should have hotels in every big city. Always check first @citizenm when booking a hotel in a city!! You will be very happy!!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 3 weeks ago
Dear citizen Y9560LGyvonnem, Thank you for staying here with us in citizenM and for taking the time to share your experience. We are so happy that you had a great stay and we hit all the right spots with you! We appreciate you and hope you'd be able to visit our other locations worldwide. Take care! Cheers, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Global68271463349 wrote a review Dec 2022
1 contribution
If you are having a holiday with your partner or by yourself, this is the best hotel to pamper yourself. The location is near to the shopping malls and food streets. The room is super cozy. Nice to stay in bed to watch Netflix. Will come here again.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 21 Dec 2022
Dear citizen Global68271463349, Thank you for staying with us here in citizenM Kuala Lumpur and for taking the time to share your experience. Nothing makes us happier than knowing you enjoyed your time here, especially the strategic location of the hotel. It was our pleasure to have you here and see you again soon! Cheers, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
oohsefai wrote a review Dec 2022
1 contribution
Found this place through Tiktok and decided to stay for three days here after reading the reviews. Overall my stay was amazing and the bed was really comfortable. I had some issues with the TV during my first day but the staff was really helping and able to fix the issue immediately. Check in and check out was smooth and this place is suitable for staycation. Would love to stay here again in the future :)
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 21 Dec 2022
Dear citizen oohsefai, We are happy you've found us and it is indeed our pleasure to have you stay with us. Nothing makes us happier than knowing you enjoyed your time here, especially our super comfortable beds which guarantee a great rest! We apologize for the slight hiccup you've faced with your TV and are glad our team was able to rectify and assist immediately! We hope to see you again soon and do check out our other locations worldwide as well, you will not be disappointed! Take care! Cheers, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Varsha Siri P wrote a review Dec 2022
Singapore, Singapore10 contributions1 helpful vote
The hotel is in a great location. Less than five minutes walk to Jalan Alor food street. Staff were super friendly. Rooms were extremely clean and utilitarian. Breakfast was excellent. I really enjoyed my stay at this hotel. Would recommend it to anyone.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from citizenM Kuala Lumpur, Guest Services / Front Office at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 21 Dec 2022
Dear varshap529, Thank you for staying with us here in citizenM Kuala Lumpur and for taking the time to share your experience. We are thrilled to know you enjoyed many aspects of your stay here, especially the strategic location! Thank you for your kind compliments of our team, from the ambassadors who assist as best as they can to our kitchen team who prepares the tasty breakfast daily. We hope to see you here again soon! Take care! Best regards, citizenM Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$52 - US$66 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sky Express Hotel Bukit Bintang
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
105
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CITIZENM KUALA LUMPUR BUKIT BINTANG HOTEL (R̶M̶ ̶2̶5̶0̶) RM 212: UPDATED 2023 Reviews, Price Comparison and 279 Photos - Tripadvisor

Frequently Asked Questions about CitizenM Kuala Lumpur Bukit Bintang Hotel
Which popular attractions are close to CitizenM Kuala Lumpur Bukit Bintang Hotel?
Nearby attractions include Laser Battle (0.5 km), BB Park Bukit Bintang (0.3 km), and Jalan Alor (0.3 km).
What are some of the property amenities at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Yes, parking is available to guests.
What are some restaurants close to CitizenM Kuala Lumpur Bukit Bintang Hotel?
Conveniently located restaurants include The Whisky Bar, Cielo Sky Dining & Lounge, and Dining In The Dark KL.
Are any cleaning services offered at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does CitizenM Kuala Lumpur Bukit Bintang Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at CitizenM Kuala Lumpur Bukit Bintang Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to CitizenM Kuala Lumpur Bukit Bintang Hotel?
Many travellers enjoy visiting Kuala Lumpur City Gallery (1.4 km), Rumah Penghulu Abu Seman (1.3 km), and Istana Negara (4.2 km).
Is CitizenM Kuala Lumpur Bukit Bintang Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.