CitizenM Kuala Lumpur Bukit Bintang Hotel
167 reviews
#8 of 636 Hotels in Kuala Lumpur
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128 Jalan Pudu Bukit Bintang, Kuala Lumpur 55100 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Dining (24)
Room & Suite (10)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from CitizenM Kuala Lumpur Bukit Bintang Hotel
More questions?
Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 636 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Kuala Lumpur, a 12-minute walk from Berjaya Times Square, citizenM Kuala Lumpur Bukit Bintang has accommodations with a restaurant, free private parking and a bar. Among the facilities at this property are a 24-hour front desk and luggage storage space, along with free WiFi throughout the property. Guests can enjoy city views. At the hotel, the rooms have a closet, a flat-screen TV and a private bathroom. All rooms will provide guests with a fridge. Guests at citizenM Kuala Lumpur Bukit Bintang can enjoy a buffet breakfast. Kuala Lumpur Convention Center is 2.1 km from the accommodation, while Starhill Gallery is 2.3 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 30.6 km from citizenM Kuala Lumpur Bukit Bintang. Bukit Bintang is a great choice for travelers interested in entertainment, markets and family-friendly trips. This is our guests' favorite part of Kuala Lumpur, according to independent reviews. Couples in particular like the location – they rated it 9.4 for a two-person trip. We speak your language!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Highchairs available
Business Centre with Internet Access
Conference facilities
24-hour security
Secured parking
Wifi
Restaurant
Breakfast available
Snack bar
Wine / champagne
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Chinese, Malay
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
276Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
Contact
128 Jalan Pudu Bukit Bintang, Kuala Lumpur 55100 Malaysia
Getting there
ImbiKuala Lumpur Rapid KL6 min
Plaza RakyatKuala Lumpur Rapid KL7 min
167Reviews6Q+A9Room tips
Reviews
Traveller rating
- 137
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- 1
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Popular mentions
Stayed here for one night in March 2020 and really loved the place and the hi-tech vibe. Starting from the design, self-check in, square beds, to the design of the rooms, everything was very refreshing. A different kind of hotel stay for sure. It is also very close to the famous night food market of KL, which is an added bonus. If you have not stayed in a CitizenM hotel, would highly recommend you stay at one for the experience
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Date of stay: March 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
Helpful
Location is great and very convenient, close to so many things and well-connected. Some food options around, as well as convenience stores. Hotel is mostly well conceived, with tiny but comfy rooms that never feel claustrophobic. But it's definitely small! Everything is controlled by an iPad, which at first feels fun, and quickly gets annoying - a few buttons would work just as wel, if not better, but some of the services offered through the tablet are nice. Price is good but for a little more you could get a massive upgrade somwhere else. Not a fan of the self check-in, but that's not an issue. Over a stay of 5-6 nights the staff changed a lot, from extremely nice and helpful to completely apathetic and passive, so it's hard to comment on that, as it really made the hotel feel like different places are different times. The lack of outside common areas and facilities to chill beyond the A/C overloaded lobby is regretful, that would make a big difference.…
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Date of stay: December 2019
Rooms
Location
Service
1 Helpful vote
Helpful
+1
Fantastic modern hotel which wont be beaten on price. Loved the whole concept, the room was brand new and cleanliness in both the room and generally in the hotel was very impressive. There was a lot of variety in breakfast and the staff were very helpful too. Would definitely stay again and recommend to others.
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Date of stay: February 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Response from citizen A, Manager at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 29 Apr 2020
Hi citizen SD290360 Hello from the team at citizenM KL, thank you for sharing your stay experience, we appreciate the wonderful comments. hope to see you soon again when we can all travel. take care and stay safe. From all of us at citizenM KL
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+1
My wife and I had the good fortune to spend some time here. Initially we planned on staying only 3 days but ended up staying more than two weeks! Why you ask? Well, we’ve stayed in some of the most expensive hotels around the world and I like this place more. It’s hip, modern, welcoming, warm, safe and stands out among everything else because CitizenM does things differently. They are one big family, they offer full transparency, are genuinely friendly and a really cool bunch of folks. The manager, Aaron, a really awesome guy. Always ready to help and strike up a wonderful conversation. The staff, amazing people, always ready to help and take care of any of our needs. Upstairs has a place with iMacs you can use, and we did :) which was wonderful. There are also two meeting rooms available for rent. Throughout the hotel there is exceptional furniture that is more comfortable than anything you’ve ever experienced. Seriously, really great furniture. The lobby AKA the living room is full of trendy art work, funky books, has some great drinks and snacks available and is a very pleasant environment to hang out, meet people, get some work done or relax and meet new people. We were sad to leave and will sure be back next time we need a room in Kuala Lumpur. We’ve also stayed int he Amsterdam Airport location from them and it’s almost just as awesome. But not quite. I hope to visit more citizenM’s around the world. But seeing the energy and dedication of the staff and manager here it’s going to be hard to imagine finding a better location. The room. It’s fantastic, cozy and modern. The bed is huge and super comfortable. The pillows are perfect and can’t find anything wrong. The iPad to control the room works perfectly and is simple to understand. An awesome hotel with awesome people. Why go anywhere else? Best hotel in KL. Period. Ben…
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Date of stay: April 2020
Rooms
Service
Sleep Quality
Room Tip: Ask for a room with a view from the city side.
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Helpful
Response from citizen A, Manager at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 9 Apr 2020
Hi citizen Ben Thank you for the wonderful review, we were fortunate to have you both stay with us and for a couple of weeks! Look forward to see you soon again especially to hear about your adventures in Malaysia once you are able to get out and about. Take care and stay safe!. Kind regards from all the team at citizenM KL
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Happy short honeymoon with my husband. Nice rest for relieve stress. Nice view, nice room. Just need more information for canteen menu. Will repeat again to stay there more than one night i think. Please give more promotion to us. Thank you CitizenM
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from citizen A, Manager at CitizenM Kuala Lumpur Bukit Bintang Hotel
Responded 9 Apr 2020
Hi citizen NurFaezlynn Thank you for sharing your stay experience, we are looking forward to see you soon again! From all of us at citizenM KLB
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PRICE RANGE
US$48 - US$68 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sky Express Hotel Bukit Bintang
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
210
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Claim Your Listing Frequently Asked Questions about CitizenM Kuala Lumpur Bukit Bintang Hotel
Which popular attractions are close to CitizenM Kuala Lumpur Bukit Bintang Hotel?
Nearby attractions include Laser Battle (0.5 km), BB Park Bukit Bintang (0.3 km), and Jalan Alor (0.3 km).
What are some of the property amenities at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to CitizenM Kuala Lumpur Bukit Bintang Hotel?
Conveniently located restaurants include The Whisky Bar, Cielo Sky Dining & Lounge, and Kill Devil aka The Rum Bar KL.
Are any cleaning services offered at CitizenM Kuala Lumpur Bukit Bintang Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does CitizenM Kuala Lumpur Bukit Bintang Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at CitizenM Kuala Lumpur Bukit Bintang Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to CitizenM Kuala Lumpur Bukit Bintang Hotel?
Many travellers enjoy visiting Kuala Lumpur City Gallery (1.4 km), Rumah Penghulu Abu Seman (1.3 km), and Istana Negara (4.2 km).
Is CitizenM Kuala Lumpur Bukit Bintang Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.