E&O Residences Kuala Lumpur

No 1 Jalan Tengah off Jalan Sultan Ismail, Kuala Lumpur 50450 Malaysia
Traveller (267)
Panorama of the One Bedroom Apartment at the E&O Residences Kuala Lumpur
360
Panoramas (13)
bad
Room & Suite (66)

View prices for your travel dates

Fully refundable before Thu, 2 May
RM 409
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#81 of 503 hotels in Kuala Lumpur
4.4 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
4.1 of 5 bubbles
Value
The E&O Residences Kuala Lumpur consists of 200 exclusive and stylishly appointed units designed to meet the discerning needs of today’s business executives and expatriates. E&O Residences is part of the E&O Group, the company behind the luxury heritage E&O Hotel of Penang, Malaysia. While it is an iconic address that balances the warmth and personal service of a hotel with the space and comfort of an apartment, what truly sets E&O Residences apart from other similar establishments is the immaculate attention to detail and personal care afforded by the E&O’s legendary hospitality. During their stays, guests will enjoy all the comforts and amenities of a home, along with an extensive range of business and recreational facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Kids stay free
Children's playground
Car hire
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Indoor play area for children
Taxi service
Business Centre with Internet Access
Meeting rooms
Spa
24-hour security
Concierge
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quiet
City View
Languages Spoken
English, Chinese, Malay

Location

No 1 Jalan Tengah off Jalan Sultan Ismail, Kuala Lumpur 50450 Malaysia
962Reviews53Q+A8Room tips
Traveller rating
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Detailed Reviews
Mohammad Fahmy wrote a review Sept 2022
Singapore, Singapore5 contributions4 helpful votes
5.0 of 5 bubbles
It was a pleasant 3-night stay in the huge 2-bedroom apartment for the four of us.

The fully furnished apartment has all the amenities you could wish for. Washer. Dryer. Oven. Microwave. The apartment also has 3 toilets, 2 showers and a bathtub attached to the master bedroom. The balcony overlooks the pool.

Once you are here, you are away from the hustle and bustle of KL, but mere minutes away from KLCC and Pavilion, major shopping destinations. These places are accessible by taxi or a short pleasant walk.

If local palate pleases you, there are makeshift stalls right outside the hotel on weekdays from morning till about 3pm.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Free parking is available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EO Residences Kuala Lumpur, Sales at E&O Residences Kuala Lumpur
Responded 14 Aug 2023
Thank you so much for taking the time to leave us feedback. We hope to see you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BigTaps wrote a review Mar 2023
Kent, United Kingdom397 contributions174 helpful votes
4.0 of 5 bubbles
Spent a very comfortable 4 nights here early in March 2023. Check-in was professional, informative & friendly. One bedroom apartment was clean & well appointed, although a little tired with slightly noisy air-con. If you do not need full hotel service, these apartments are a great and economical alternative, with rooms the size of a large hotel suite. Suggest you do not book breakfast, it’s pretty poor served in a simple café around the corner!
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EO Residences Kuala Lumpur, Sales at E&O Residences Kuala Lumpur
Responded 14 Aug 2023
Thank you so much for taking the time to leave us feedback. we will inform our breakfast team to improve .We hope to see you again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dorothy C wrote a review May 2023
11 contributions
5.0 of 5 bubbles
Really really worth for the price paid ....1000+sf room for the price paid, comes with full kitchenette, really nice pool (Bali feel). Very complete gym facility, nice service. Strategic location within walking distance.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EO Residences Kuala Lumpur, Sales at E&O Residences Kuala Lumpur
Responded 14 Aug 2023
Thank you for your kind words! We're glad you're happy with our product/service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dinah-Raziff wrote a review Dec 2022
82 contributions9 helpful votes
2.0 of 5 bubbles
Oh my where do I start.

Imagine when you had a long drive from Singapore to KL with more than 9 hours on the road, only to arrive at 3pm and being informed that the room was still not ready for checking in. With fatigue and exhaustion that kicked in during the drive, our room was only ready after 6pm. We had to wonder around KL with a cranky baby that is sleep deprived for approximately 3 hours before deserving our rest. Don’t even get me started on the kind of service that the hotel’s reception that attended to us. I shall not name the representative so as not to get the person in other troubles, but I wish the hotel management shall look into the service provided by their staff to say the least.

Secondly, the 2nd bedroom was not equiped with a television, so poor elderly had to sit in the living room to watch some TV.

Thirdly, the bathroom was not in a clean and ready condition. We could see debris in the bathtub which is kind of disgusting and the water coming out from the faucet was brownish. I had to purchase 3 bottles of 9.5 litres of Mineral Water, just so that I could shower my 9month old son for 3 days. I just leave it at that for your imagination on the quality of water that is provided by the property.

I had to choose this hotel/residence only because my go-to hotel (Ritz) that offers a 2 bedroom suite was no longer available for the dates of my stay. I am not expecting a 5 star service or best ammenities / accommodation from this hotel/property, but I think the management should at least look into providing a more bearable stay for their customers and other patrons.

I really like the fact that the security guards deployed to the property are always on alert, respectful and friendly. I have no qualms about the hightened security and in fact felt more safe during my stay.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: To those that have babies travelling with them, please do put in a lot of consideration before...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mamapumpkin1972 wrote a review Nov 2022
Kuala Lumpur, Malaysia7 contributions7 helpful votes
1.0 of 5 bubbles
We booked a staycation for one night at the E&O Residence for RM847 to celebrate my husband’s birthday. We saw photos of a fussball machine and a pool table and read that we got free breakfast at Delicious next door. Being well travelled, we are quite particular with quality so did all this research before booking.

On the way there, I called to ask if a birthday cake could be delivered to the hotel room. They said no, but that it could be left at the concierge.

When we arrived, the guards at the guardhouse told us that the cake wasn’t allowed in but had to be left at the guardhouse and we would need to come down to collect the cake.

When we asked where the pool table was, we were told that it was gone years ago. Yet the marketing material had not changed. Is that not misrepresentation?

Registration was not the fastest although there was nobody else but never mind. What we expected from a RM800+ accommodation just didn’t meet it. The moment we entered our unit, everything was musky smelling and no electricity was on, which meant entering an unused, bad energy space.

Then, after turning on the air-conditioning, the power tripped leaving us in some dark rooms and no fan so it was very hot and uncomfortable. We called the reception to complain and they sent someone up to fix it.

Meanwhile, we had noticed leftover Maggi Mee on the floor, which meant the unit was not thoroughly cleaned, stains on the couch, and blinds that could not be rolled up to block the heat. The space was just so musky and old that we expected a dead body to drop out of any of the closed wardrobes in the bedrooms. I told reception that I did not want to stay here and would like a refund but he said he would put me in a better room.

We waited and waited in the scorching heat since there was no electricity and since nothing happened, recollected our bags to walk downstairs to get a refund. We hadn’t even USED the space for 5 minutes.

Long story short, the management refused us a refund because the accommodation was booked as a non-refundable unit. I am perfectly ok with that clause except that you cannot sell me a rotten lemon and expect me to pay for it. If I had a juicy lemon but could not make it to stay today, then fine, I would pay for it. But here you are expecting me to pay for a rotten lemon which had I known how rotten it was with the misrepresentation, I would not have booked it AT ALL. Terribly, terribly disappointed.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Don’t believe what you see in the photos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
andrew1211 wrote a review Mar 2023
Leeds305 contributions156 helpful votes
3.0 of 5 bubbles
Good location.....walk to Petronas is about 15/20 minutes. Same to the nightlife at Changkat Bukit Bintang. Also to shopping areas. Traffic in the area is pretty bad. Lovely security guys....always great with smile/wave/salute. Room massive and all you need in there. However, it seems nigh on impossible to control the AC, notably in the bedroom, which was too warm even when the AC was supposedly on full blast. There is a ceiling fan that helps a bit. Bathrooms lovely and great bath and shower. Kitchen area good. Ask to have room serviced daily so you can get a restock of water and tea/coffee etc. Building site next door as new tower going up, wasn't really a problem though. Once erected whatever view you can get of the Petronas Towers will be lost forever. Breakfast option at the adjacent place is poor and wish I had not bothered. Seem to have no clue how to make a hot cup of tea, but maybe that is how they do it over there? Another time the food was just sat waiting to come out until I asked where it was. Problem with sockets not working in the room, reported before 9am, reception came up and said would send maintenance to sort it. Returned later at 6pm, nothing done? Told maintenance would come straight away as we were going out again. 30 mins later they turned up and fixed the problem in a few minutes. Don't bother emailing the place as they do not reply. Thai restaurant around the corner was nice as well as the Brussels beer cafe.
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Date of stay: March 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Request a room service every day. Avoid the breakfast option.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M Faizal J wrote a review Dec 2023
Singapore, Singapore22 contributions2 helpful votes
+1
5.0 of 5 bubbles
This accommodation is security tight, with friendly staff all around to assist you at any time.

Good pool location, but it's a shared one between others.

The room was definitely fantastic with fully equipped amenities, especially for long-term stay. Fully equipped kitchenette, with washing machine and dryer.

Breakfast was served warm and definitely a fine dining international breakfast at Glass Bistro. The serving staff were extremely attentive to your requests. Service top notch.

Few bistros within vicinity with a 24-hour convenience store. Local food trucks are available, especially for take away option.

Surrounded by office buildings.

The main entrance driveway could be a bit tricky to reach, however.

Reception was well decorated with hospitable staff.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Do watch out for its main entrance driveway as it could be a bit tricky, and if you missed the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EO Residences Kuala Lumpur, Sales at E&O Residences Kuala Lumpur
Responded 3 Dec 2023
Dear Mr Muhd Faizal, Thank you so much for taking the time to leave us feedback. We hope to see you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zainudin-Abd-Rahman wrote a review Mar 2023
Singapore, Singapore59 contributions62 helpful votes
1.0 of 5 bubbles
This is my second time stay at E&O residence. The first one is good and because of this we booked this hotel again.
Before we booked this hotel I already have the feeling that it would not be as pleasant as before.
My guts feeling is true below are the negative point.
1. Shower clog and more like a mini pool.
2. Booked 2 bedroom suite but the amenities is only for 2 pax.
3. Call reception for bottle water topup no reply. We stay for 2 nights and only 2 bottles of water
4. Wifi is super slow and intermittently lost connection when we are having teams meeting.
5. TV channel limited compare with my previous stay

The plus point is only the security which I feel very secured.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EO Residences Kuala Lumpur, Sales at E&O Residences Kuala Lumpur
Responded 13 Sept 2023
We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards, the team at E&O Residences Kuala Lumpur
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Report response as inappropriate
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a K wrote a review Sept 2023
2 contributions7 helpful votes
1.0 of 5 bubbles
Residents only talk about all the burglaries, not safe Beware.

A lot of airbnb from neighbouring St. Mary's and pool full of black clothes at weekend. Food really terrible, breakfast is outside on the street and really bad.
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Date of stay: August 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: don't go
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
saniyapuri wrote a review 5 Apr
New Delhi, India73 contributions97 helpful votes
4.0 of 5 bubbles
Good stay, close to Pavilion. I enjoyed my time here. 2 drawbacks I noticed here -
1. There are only a couple of breakfast options for Vegetarians, like bread and butter, salad, & fruits.
2. No matter how many empty apartments they will have, they will not give you check-in before 2 pm. Ofcourse, you can get it if you pay extra. If I remember correctly, I was asked for 400 RM for check-in at 12 pm.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Elicia17
Gold Coast, Australia72 contributions35 helpful votes
Hi. Try kiddocare. Google them as I can't put the link in here I am from Australia and was going to use them on our visit but we didn't end up requiring them. They all have first aid and checks. Seems more reputable than just getting the hotel to get a babysitter in.
Kuala Lumpur, Malaysia1 contribution
Dear TravelTripper11, Greetings from E&O Residences Kuala Lumpur! For early check in will be subject to availability, any possible to provide us your details of booking? Yes, each unit has a washing machine and dryer
Answer from Habib M
Singapore, Singapore34 contributions10 helpful votes
5 mins monorail station. To airport u can go to kl sentral Station n take a train to airport..
Sharon Nathan asked a question May 2019
Singapore, Singapore104 contributions29 helpful votes
Hi, do u provide airport transfer?
Kuala Lumpur, Malaysia1 contribution
Hi Sharon, Yes, we do. Please provide me your email for further action
Skyjen asked a question May 2019
Singapore, Singapore13 contributions10 helpful votes
Wondering if extra bed is available upon request?
Kuala Lumpur, Malaysia1 contribution
Yes, we do you can request in advance or prior your arrival
M Faizal J wrote a tip Dec 2023
Singapore, Singapore22 contributions2 helpful votes
5.0 of 5 bubbles
"Do watch out for its main entrance driveway as it could be a bit tricky, and if you missed the turn, you had to make a detour."
Read full review
Niq wrote a tip Nov 2023
Singapore13 contributions6 helpful votes
3.0 of 5 bubbles
"Do not request for twin beds because you will not be comfortable"
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a K wrote a tip Sept 2023
2 contributions7 helpful votes
1.0 of 5 bubbles
"don't go"
Read full review
Tarena wrote a tip May 2023
Christchurch, New Zealand35 contributions15 helpful votes
4.0 of 5 bubbles
"Need to use card for elevator. Also entry/exit to property."
Read full review
andrew1211 wrote a tip Mar 2023
Leeds305 contributions156 helpful votes
3.0 of 5 bubbles
"Request a room service every day. Avoid the breakfast option."
Read full review
Not the right property for you?
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
RM 378 - RM 454 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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E&O RESIDENCES KUALA LUMPUR (R̶M̶ ̶4̶2̶5̶) RM 353: UPDATED 2024 Hotel Reviews, Price Comparison and 291 Photos - Tripadvisor

Frequently Asked Questions about E&O Residences Kuala Lumpur
Which popular attractions are close to E&O Residences Kuala Lumpur?
Nearby attractions include Menara Kuala Lumpur (0.5 km), Heli Lounge Bar (0.3 km), and Suzie Wong (0.2 km).
What are some of the property amenities at E&O Residences Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at E&O Residences Kuala Lumpur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at E&O Residences Kuala Lumpur?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at E&O Residences Kuala Lumpur?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to E&O Residences Kuala Lumpur?
Conveniently located restaurants include Kampachi EQ, Nipah, and Bottega Lounge.
Are there opportunities to exercise at E&O Residences Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at E&O Residences Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does E&O Residences Kuala Lumpur offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at E&O Residences Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, and Malay.
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