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I came last week to work and I get this hotel to stay.From the lobby is very satisfactory and the front office check-in I was at that time sweet smile and exquisite service even though at that time busy with a group of china and...More
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 9 December 2016
Thank you for staying at Vivatel KL.
I am extremely delighted to hear that your stay with us was beyond expectations. From your check-in, to your dining experience during breakfast, as well as our dedicated staff that rendered exceptional service standards.
Overall, I like this hotel. My room was on the 8th floor. It's clean and tidy. The service is fine. Breakfast doesn't really have many options to choose, but that's pretty OK. What surprised me is that you can always open a bathroom window from...More
Thank Piseth M
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 6 December 2016
Dear Piseth M,
Thank you for staying at Vivatel, Kuala Lumpur.
We could not be happier to read that you had an overall positive stay and appreciate your compliments on our room design.
We would definitely look into enhancing our breakfast buffet spread.
I stayed in this hotel on one of my recent business trip. It was nice and clean hotel. Room size was decent and comfortable. Staff was pretty efficient. I found it very convenient during my stay.
I just have one suggestion that hotel management should...More
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 29 November 2016
We would like to thank you for choosing Vivatel Kuala Lumpur for your recent stay.
It was truly our pleasure. We are glad that you find our staffs efficient and overall cleanliness. We thank you for your favorable feedback.
On another note, we...More
This hotel is an hour ride from the airport. It is attached to a mall with restaurants and supermarket.
However, I am disappointed with the service for a 4-star hotel. We reserved for king size bed, and there were no king size bed but we...More
1 Thank Illusorydoll
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 29 October 2016
Thank you for taking the time to share with us your experience at Vivatel KL.
Please accept my sincere apology on your room shortfalls and the manner of our staff in handling your feedback. The incident must have been very unpleasant for you....More
This hotel is conveniently located right next to the Viva Home Mall. With direct access you do not have to leave the hotel to do your shopping and stay in the air conditioning.
The rooms are functional and clean. No issues to report or stand...More
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 29 September 2016
Greetings from Vivatel KL!
I am glad to hear that you have an overall positive stay and appreciate your compliments on the convenient location which provides you direct access to the shopping mall.
Thank you for taking the time to share this review...More
US$46 - US$76 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#33 Spa Hotel in Kuala Lumpur
#67 Luxury Hotel in Kuala Lumpur
Non-Smoking Rooms ,
Number of rooms
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Response from Vivatel_KL | Property representative |
Thank you for your inquiry .
Airport taxi will be available at Airport and is subject to midnight charges.
The charges usually sum up to between RM 250 to 300.
Hope to see you soon.
At your service