We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

U Pac Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 2 more sites!
Professional photos
U Pac Hotel
U Pac Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

179 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 139: English reviews
Start your review of U Pac Hotel
 Click to rate
Miri, Malaysia
Reviewed 6 April 2017 via mobile

Its my 2nd time stay in da hotel. For sure i will be back. Thanks for the lovely services. The staffs are friendly. The underground parking so amazing. Love the private parking. They provided breakfast although the option is not that much but is sufficient for me. Keep it up guys.

 Report
Helpful?
Thank McJ0e7777
Jakarta, Indonesia
Reviewed 26 March 2017 via mobile

I was supposed to stay in this Hotel and booked it from an apps (that dissapoint me even worse than the hotel staff) but for some reason I need to cancel it at the very last minute. So i asked the front office staff to help me with this process, and she calmly explains to me the steps (the very...

 Report
Helpful?
Thank Rudolf D
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for your kind feedback on our Front Office services. Rest assured you will experience the same level of efficiency and dedication when you stay with U Pac Hotel. Looking forward to welcoming you as our guest on your visit to Kuala Lumpur. Warmest regards.

Reviewed 21 March 2017 via mobile

Cheap & Comfy.. Arrived quite late ... around 10.30pm ... we drove straight to U pac hotel from Jitra,Kedah. Cannot think of any other convenient budget hotel other than U Pac Hotel..👍 ...this is our 2nd time stayed... and trust us.. we'll be back soon..😃😃😃... thanks guys!

 Report
Helpful?
1Thank Ck N
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at U Pac Hotel during your recent visit to Kuala Lumpur. We are delighted to know that you have enjoyed your stay with us and we look forward to welcoming you back in the near future. With warm regards.

Jakarta, Indonesia
Reviewed 11 March 2017 via mobile

It is a budget hotel but their service can be compared head to head with other international budget-chain hotels. The reception is nice and helpful, the breakfast (which is free) is quite good with various menu, the room is nice. Utilities working properly. They don't provide hot water or mineral water in the room. But they do provide water dispenser...

 Report
Helpful?
Thank Surjorimba
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for taking time to write us a review on your stay at U Pac Hotel. Your constructive feedback will be looked into seriously and we will take positive steps to improve on them accordingly. We look forward to welcome you back in the near future. Warmest regards.

New York City, New York
Reviewed 9 March 2017

the hotel does not put any restriction on who enter the hotel, anyone even non-guest can enter the hotel, therefore you always have slamming doors, loud talking and laughing down the hall way middle of the night and sex worker banging next room, where you really need the help of sleeping pills in order to get you to get to...

 Report
Helpful?
Thank ct62193
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, We read with interest your feedback of your stay at U Pac Hotel in April last year. We regret that you had unpleasant experiences and we sincerely apologise for the inconveniences caused. However, please allow us to clarify on the points raised. a) Just like any other hotel we sometimes experience guests who tend to create more noise...

Reviewed 1 March 2017 via mobile

Most friendly and helpful receptionist ever, so lovely and clean. Couldn't have been more sweet, giving me directions to a function I was attending along with a helpful map, ensuring parking in safe car park and facilitating an early check in.

 Report
Helpful?
Thank Tingting L
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with U Pac Hotel during your recent visit to Kuala Lumpur. We are glad to note that you had an enjoyable stay with us and we look forward to welcoming you back in the near future. Warmest regards.

Reviewed 1 March 2017 via mobile

The hotel looked good, clean and well maintained. The staff were efficient and gave us a lot of information about getting around KL. Transportation was not an issue as we could easily get Grab Taxis with reasonable charges. Our breakfast was good with sufficient varieties. No complaint about the wi fi too. Overall a very good budget hotel not to...

 Report
Helpful?
Thank Hong Soot T
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for taking time to provide us feedback on your stay at U Pac Hotel. You kind comments are well received and appreciated. Warm regards.

Hayle, United Kingdom
Reviewed 14 February 2017 via mobile

Well priced and smart tidy hotel situated in China Town not far from city centre. The staff were very helpful especially when asked on transport options to the airport and the breakfast was far beyond expectations. Will definately stay there again.

 Report
Helpful?
Thank shoretodoor
YunOn W, Owner at U Pac Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with U Pac Hotel during your recent visit to Kuala Lumpur. We are indeed delighted to know that you had an enjoyable stay with us and look forward to welcoming you back in the near future. Warm regards.

Kota Kinabalu, Malaysia
Reviewed 30 December 2016

I was travel with my husband and we stay at the U Pac Hotel.It was a 2 stars Budget hotel .The room very clean and the staff is so friendly and polite .Breakfast is good & 7E just next door & no parking fee charge.15 minute to KL Times Square. I will come back to stay if i travel to...

 Report
Helpful?
2Thank benissacat1688
London, United Kingdom
Reviewed 29 December 2016 via mobile

Stayed there in Dec16. Budget hotel but decent location - close to main attractions in the city and getting cabs to and fro was easy. Very helpful and cheerful staff who went out of their way to make our stay convenient. Rooms were clean with fresh bed sheets and towels provided every day. A convenience store is next door which...

 Report
Helpful?
Thank TheOffbeatTraveller

176 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (31)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (15)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (145)
Viewed
Amenities (3)
Viewed
Deluxe Room (21)
Viewed
Dining (20)
Viewed
Superior Room (21)
Viewed
Superior Triple Room (22)
Viewed
The Hotel (58)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
1.6 km away
Ceria Hotel
Ceria Hotel
#71 of 342 in Kuala Lumpur
212 reviews
2.4 km away
Citin Seacare Hotel Pudu Kuala Lumpur
1.8 km away
Grid 9 Hotel
Grid 9 Hotel
#68 of 342 in Kuala Lumpur
642 reviews
Show Prices
Show Prices
Show Prices
4.7 km away
Crossroads Hotel
Crossroads Hotel
#92 of 342 in Kuala Lumpur
421 reviews
2.3 km away
V Garden Hotel
V Garden Hotel
#99 of 342 in Kuala Lumpur
332 reviews
2.4 km away
Lantern Hotel
Lantern Hotel
#85 of 342 in Kuala Lumpur
207 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Nestled in a quiet area just off the main road this elegant hotel has 59 rooms that are priced reasonably to suit your budget. Room guests are provided with complimentary breakfast. It has a spacious lobby with a lift and a private basement car park. The hotel is well connected to major roads and highways as well as to the SMART tunnel. Guests are assured peace of mind as U Pac Hotel is monitored by CCTVs and overnight security personnel. ... more   less 

Additional Information about U Pac Hotel

Address: Off Jalan Sungai Besi Batu 2 2 - 6 Jalan Lapangan, Kuala Lumpur 57100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM78 - RM147 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — U Pac Hotel 2*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Priceline, TripOnline SA and HotelQuickly so you can book your U Pac Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Best Value Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from U Pac Hotel staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from U Pac Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in this hotel”
ct62193, 8 Mar 2017 | Read review
“Our room has a window. It wasn't very big yet you can choose a bigger room with a little bit higher rent. It is all your choice.”
Hanan-HM, 16 Jan 2016 | Read review
“The more you pay the better your room will be.”
Chris_van_Kessel, 22 Dec 2015 | Read review
“avoid road side room, lot of noise came from street...”
608ketans, 6 Nov 2015 | Read review
“deluxe room”
reviews921, 1 Nov 2015 | Read review
5 of 5
Priceline
US$21* /night
View Deal
Booking.comUS$21
TripAdvisorUS$21
Hotwire.com
View all 5 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates