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PARKROYAL Kuala Lumpur

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2,941 Reviews from our TripAdvisor Community

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Showing 2,626: English reviews
Des Plaines, Illinois
Reviewed today NEWvia mobile

I was advised by local friends to stay here based on location and price. Checkin was very quick and courteous. Hotel is clean. Rooms are above average, but my room did need some care. Ripped wallpaper, someones gray hair on the desk. Breakfast buffet is fabulous. Definitely worth the money.

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Helpful?
Thank Thingstosell
Brighton
Reviewed 2 days ago NEW

The hotel is in a convenient location, surrounded by shopping malls and restaurants, and a few minutes walk from the monorail station. As the traffic is so awful it is useful to be able to hop on the train, which is cheap and frequent (but often crowded). The so-called Heritage area (the old colonial buildings), including the Central Market and...

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Thank joetidd
Perth, Australia
Reviewed 3 days ago NEWvia mobile

We went to kl for four nights and stayed at this hotel. It in great location close to the golden triangle.great for shopping and eating. We upgrade to orchid club room it's definitely worth doing Big room/ beds and hotel is really clean and all staff are very helpful If we ever in kl again this is where we will...

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Thank Millveiw
Singapore, Singapore
Reviewed 4 days ago NEW

This review shall focus on my ORCHID CLUB EXPERIENCE over this past weekend. My first experience in Orchid Club room at PARKROYAL KL. For me to part with the a little more quid, the hotel will need to convince me that the value adds or extras club guests enjoy far outweigh the extra they pay. pay that little more for...

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Thank LeeCK
Perth, Australia
Reviewed 4 days ago NEW

We spent eight days on holiday at the Park Royal. The staff were happy and helpful from the time we walked in the door. We were in one of the third floor Orchid Club rooms, directly opposite the monorail. Some have complained about the outside noise from the traffic etc but we did not find this a problem. Pros: The...

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2Thank LindsayKaren88
Singapore, Singapore
Reviewed 5 days ago NEW

Always check hotel toilet .esp tap/flush before you unpacked and rest. We don't expect they never check on this.... Sometimes we visitor is to tired to call & complains, wait for staff to come..esp after long journey.... pros. #goodlocation, #earlybf #nicelobby

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Thank Lidya1975
Canberra, Australia
Reviewed 5 days ago NEWvia mobile

We did not have a good start, room was not ready until 4pm which is 2 hours after when it was supposed to and we were dead tired after an international trip from Australia. The offer was for us to wander around whilst the room gets readied within an hour (which became 2) and when we got our room the...

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Thank 639abbie
Ballarat, Australia
Reviewed 5 days ago NEWvia mobile

We stayed in KL for 6 days. Our stay was made most enjoyable partly because of our accommodation. This hotel is located in a great part of the city, on the monorail line and near wonderful shopping plazas. The buffet breakfast served a huge array of foods from a variety of cuisines. Breakfast was open from 6am which was very...

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Thank Karen551115
Toronto, Canada
Reviewed 1 week ago

The GHA group never disappoints. This is an excellent hotel for business or pleasure and location is as good as any; cabs immediately available. Great shopping for all tastes just around the corner and restaurants too. Breakfast at PRoyal was outstanding, catering to every taste. We had arranged some tours by ourselves and then found that the concierge service could...

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Helpful?
Thank Alan G
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hi Alan G, I am glad you have enjoyed your staycation with us. Thank you for being a great supporter of our hotel. I hope to welcome you back soon. Mark Losi

Huddersfield, United Kingdom
Reviewed 1 week ago via mobile

Stayed here on a number of occasions it is really close to bars and restaurants although I think that the rooms are looking a little tired. Would that stop me from staying here absolutely not. The breakfast is fantastic with lots of choice and the staff are really attentive. Would recommend this hotel anytime.

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Helpful?
Thank Machalas
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello Machala S, Thanks for your great review. We are glad that you had an enjoyable stay with us. We look forward to your return visit to Kuala Lumpur! Mark Losi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM306 - RM519 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Hotels.com, Orbitz, Travelocity, Odigeo, HotelTravel.com, Booking.com and Priceline so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#16 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#30 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
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Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for a Club room to get access to the Lounge. Avoid rooms adjacent to the monorail.”
 of 5 bubbles joetidd, 8 Dec 2016 | Read review
“I was in room 507, a tad noisy as it faces the busy Jalan Sultan Ismail.”
 of 5 bubbles LeeCK, 6 Dec 2016 | Read review
“Choose an Orchid Club room, for the terrific benefits that include: free drinks and meals at various times throughout the day and evening.”
 of 5 bubbles LindsayKaren88, 6 Dec 2016 | Read review
“Book a room on the third floor with super king bed. Room 311 is unreal”
 of 5 bubbles IanMcP, 29 Nov 2016 | Read review
“If you have more budget pick Orchid Club Rooms which entitles you to use the club lounge for breakfast and suppers.”
  • Bukit Bintang LRT station in the foreground
 of 5 bubbles iniferry, 18 Nov 2016 | Read review
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