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PARKROYAL Kuala Lumpur

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PARKROYAL Kuala Lumpur
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3,156 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Kuala Lumpur
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Showing 2,814: English reviews
Perth, Australia
Reviewed 9 October 2014

I have stayed here with my husband and 3 kids aged 15, 8 and 7. We had 2 deluxe rooms that are interconnecting. On arrival we were greeted in the lobby and directed to check in. They had our rooms ready and told us one room had a king bed and the other 2 doubles, we thought this would be...

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Helpful?
1Thank Kathryn B
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Kathryn B, Thank you for your review on Tripadvisor. I was very happy to read that you enjoyed our great location. At the same time, I have taken note of your feedback relating to our bathroom and overall room condition. I have already shared this with our Executive Housekeeper for his review and follow up Mark Losi

Reviewed 9 October 2014 via mobile

Have just spent three nights at the park royal, we were in a room that apparently only accommodated for those on short stays and would of not been able to stay there any longer. Room was small with a double bed, bathroom was open. Room was clean however shower and toilet were quite dirty especially the glass walls. Location of...

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Thank Shiona N
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Shiona N, Thank you for taking the time to share your feedback on TripAdvisor, I have taken note of your comment relating to bathroom room cleanliness, we have addressed it with our Executive Housekeeper and his team for their attention. To cross over to the opposite side, you can use the overhead bridge located near the monorail station. With...

Sydney, Australia
Reviewed 9 October 2014

stayed in September as a family, good location, cross the road is Sungie Wang shopping, a short walk to Lot 10 basement food courts, can walk to Pavillion shopping & catch Go KL free bus (in front of Dior & Louis Vuitton shops)

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Thank Melissa N
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Melissa N, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay, I was very happy to read that you enjoyed our great location. We look forward to see you soon for another memorable hotel experience. Mark Losi

Amersfoort, The Netherlands
Reviewed 7 October 2014

Stayed here for 4 nights on business travel. Very central located with most of KL sights on walking distance. smack in the middle of the commercial center. Very nice pool and restaurants. Rooms are modern and clean. PRO's - location - facilities - modern rooms, with comfortable beds - Free WIFI and Wired internet on room CON's - limited TV...

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Helpful?
Thank dandive
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear dandive, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I am happy to note that you recognized our great location and enjoyed our service and product. I have also noted your feedback with regards to the limited channels & small bathroom size. We look forward to welcome you...

Reviewed 7 October 2014

We stayed in a deluxe room on the 17th floor. The view was great but you could still hear the constant horn beeping from the road junction below. The room clean and modern, very spacious and the king size bed was brilliant. The staff were all very friendly and helpful, giving us accurate advice on travel and estimated costs for...

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Helpful?
Thank TechnicalBob
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear TechnicalBob, Thank you for your review and feedback on Tripadvisor, While I am happy to note that you overall had a pleasant visit, I am equally concerned with our level of service. I shared it with our operation team for their review. Thank you again and I hope to see you back here in PARKROYAL Kuala Lumpur. Mark Losi

Sydney, Australia
Reviewed 7 October 2014

Excellent location. Walking distance to Monorail, shopping and eateries. Excellent service. Very nice and friendly staff. Breakfast buffet was very impressive. Many varieties and caters for all. My kids enjoyed the inter continental cuisine. Clean room and bathroom and excellent wifi

Review collected in partnership with Pan Pacific Hotels Group
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Thank Anj S
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Anj S Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I was very happy to read that you enjoyed all aspects of our service and product. I will be sure to share it with the team and we look forward for your return for another memorable stay. Mark...

Reviewed 4 October 2014

This is the 2nd time we are back and I must say I was not disappointed with my decision to come back. Front desk staff Raj was very helpful and immediately guide me to the next counter and attended my check in while I was in the Q. As usual room and service was at it best during my stay....

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Helpful?
1Thank dland08
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear dland08 Thank you for your continuous support and recommending us on Tripadvisor. I am happy to note that you enjoyed your stay with us. We will continue to provide great service and looking forward for your return for another great experience. Mark Losi

Busan, South Korea
Reviewed 3 October 2014

i recently traveled to KL with my two infants (ages 1 and 2) and wife. Stayed in the Jr Suite. It was comfortable, clean and big enough for the four of us. We arrived late Sunday evening, checked in quickly and found a tray of fruit waiting for us.The fitness center and pool were great. Location was walking distance to...

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1Thank Nguyenmsd
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Nguyenmsd, Thank you for recommending us on Tripadvisor and your confirmation for a return visit in the future! It is our pleasure to have you as our guest and I am pleased to read that you enjoyed your stay. My team and I look forward for your return for another memorable experience! Mark Losi

London, United Kingdom
Reviewed 2 October 2014

We stayed here for 4 nights and really have nothing to complain about. Everything about this hotel was excellent - location, hotel,room, food, service - all 5* The hotel was well located. It was close to both the train and monorail. It was very close to the Times Square shopping mall as well as good restaurants. We would definitely stay...

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1Thank espa82
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear espa82, Thank you for your review on Tripadvisor. I am extremely happy to note that we have exceeded your expectation. I will be sure to share it with our team. Thank you once again and we look forward to see you soon for another memorable hotel experience. Mark Losi.

Perth, Australia
Reviewed 2 October 2014

Very happy with our stay. Upgraded to family room, just the 2 of us, room was huge. Nice touches, chocs every night, great breakfast selection, big bottles of water every day. As other reviewers commented, great location to shopping and hawkers market, as well as monorail stop nearby.

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Helpful?
1Thank Les S
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Les S Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL Kuala Lumpur. I was very happy to read that you enjoyed all aspects of our service and product. I will be sure to share it with the team and we look forward for your return for another memorable...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM299 - RM515 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Hotels.com, Travelocity, Expedia, Pan Pacific Hotels Group, Cancelon, TripOnline SA and HotelQuickly so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
44 questions
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Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clubrooms. Beautiful rooms with lovely bathrooms.”
helen796, 20 Apr 2017 | Read review
“That room that faces the Berjaya Times Square is not noisy despite the monorail train running below.”
JustinaLee, 16 Apr 2017 | Read review
“Every room is good”
IrfanM84, 16 Apr 2017 | Read review
“Condensation on window shall be avoided. ”
326debasishg, 14 Apr 2017 | Read review
“high rooms away from traffic”
fizzer67, 14 Apr 2017 | Read review
5 of 5