Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Our award-winning hotel stands tall in the vibrant Kuala Lumpur Sentral area. Nestled next to the KL Sentral transport hub, we’re 28 minutes away from Kuala Lumpur International Airport via the high-speed KLIA Ekspres train. Explore nearby attractions like the Petronas Twin Towers, Central Market, and Chinatown—all within a 10-minute drive. The NU Sentral shopping mall is just a leisurely walk away via a covered walkway. Take a refreshing dip in our pool or treat yourself to a holistic spa treatment. With 14 lavish meeting rooms, including the magnificent Grand Ballroom, mid-sized Sentral Ballroom, and the sophisticated multi-event Level7even, we cater to all your event needs. From business brunches to pre-dinner drinks, our 9 dining outlets offer something for every palate. Our executive rooms and suites grant access to the exclusive Executive Lounge where you can enjoy complimentary breakfast, afternoon tea, all-day refreshments, and evening cocktails in this refined setting.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Languages Spoken
English, Chinese, Malay
Location
3 Jalan Stesen Sentral KL Sentral Train Station, Kuala Lumpur 50470 Malaysia
Hilton Kuala Lumpur
4.5 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Hilton Kuala Lumpur garners accolades for its exemplary service, with staff lauded for their attentiveness and professionalism. Nestled in a prime location, it offers easy access to transportation and local attractions, earning praise from many travelers. The hotel's atmosphere is frequently described as inviting and warm, complementing its generously sized and modern rooms, although some guests suggest these could benefit from an update.
With extensive amenities such as a well-stocked Executive Lounge and a lavish breakfast buffet, the hotel is seen as providing good value, despite occasional comments on higher service costs. The cleanliness of the hotel also consistently receives high marks from guests.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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Wah, staying at Hilton Kuala Lumpur is always syok! I’ve stayed here ten times over the years, and every visit really leaves a good impression. This hotel memang top-notch, with superb service, cun amenities, and such warm, friendly staff.
The rooms? Super clean lah! Housekeeping even checks twice a day, so everything always looks fresh and comfortable. It’s like they sprinkle some magic to make sure my room feels brand new every time I come back.
Breakfast at Hilton KL is the bomb! So many choices, seriously. You got everything from local nasi lemak to Western options, and everything is super tasty. Breakfast here really sets you up for the day, confirm no need to makan again until much later.
The staff at Hilton are really the stars. Halilah, the manager of the Executive Lounge, is so friendly and attentive. That lounge feels like a special chillax place, and it’s all thanks to her. Rizal, wah, that guy always makes me laugh. We always crack jokes together, and he really brings that happy vibe. Shaly, Zarif, Momoka, Yukari, and Fatihah are also so bagus, always making sure guests feel welcome. It’s like everyone there really cares, and you can feel the love.
Now, about the GM, Linda… Aiyoh, I’ve heard so many good things about her! People say she’s awesome, but in all my ten stays, I never managed to see her. It’s like she’s the hotel’s very own hantu baik—always working hard behind the scenes, but never showing herself. I even joke sometimes that maybe I should set a ghost trap just to finally catch a glimpse of her! Maybe she’s like the legend of the Loch Ness Monster or something… only appears to the lucky few, you know?
Even though I never met Linda, her team really reflects her leadership. They all do such a great job keeping the hotel feeling top-class, tak payah worry about anything.
Overall, Hilton Kuala Lumpur is really the place to be if you want a luxury experience. I’m always happy to come back and see the friendly faces, relax in comfort, and eat my way through that amazing breakfast. Thanks, Hilton KL team, for always making me feel like a VIP!
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda Pecoraro , General Manager at Hilton Kuala Lumpur
Responded 11 Nov 2024
Greetings from Hilton Kuala Lumpur! Great to hear that you have enjoyed your stay with us and our team members has done an excellent job in delivering their hospitality services which exceeded your expectations. I will certainly share your wonderful appreciation with Rizal, Wah, Shaly, Zarif, Momoka, Yukari and Fatihah. We take pride in service excellence, and nothing encourages the team more than kind compliments like yours. “We look forward to welcoming you back to our hotel. Let’s definitely catch up over coffee during your next visit. My team and I will ensure you have a delightful and memorable experience with us once again.” Sincerely, Linda Pecoraro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve had the pleasure of staying at the Hilton KL Sentral frequently over the past three years, most recently in December, and I can confidently say it’s my home away from home. The staff consistently go above and beyond to create a warm, welcoming atmosphere, always adding thoughtful personal touches.
The concierge team—Ariff, Khairul, Dino, Dzul, Mahesh, Izhar, Haikal, Afnan, Loges, Moorthy, Sazri, Rahmat, all led by Ronald Ragas—are always on hand to assist. Whether it’s helping with my luggage, meeting me on arrival, or personally escorting me (and all my luggage!) to the train station for my airport journey, their care and attention to detail make every part of my stay seamless and stress-free.
Throughout the hotel, the team know me by my first name, and that personal connection is truly rare and special.
The housekeeping staff—most recently Abdul and Kamrcy—always ensure my room is spotless and perfectly comfortable. They even leave fresh flowers in my room, a thoughtful and sweet gesture that I deeply appreciate.
The Executive Lounge staff, including Rizal, Zariff, Kaliamah, Dinesh, Momoka, Fatihah, Roberto, and Sri Sangkar, all led by Halilah Halim, provide exceptional service with genuine warmth. No request is ever too much, and their efforts always make me feel right at home.
The pool area is another favorite of mine—a beautifully maintained space where the attentive staff, including Syaidi, Wan, Ikhal, Haikal, and Anaz, ensure every comfort is met, always greeting me with smiles.
Thank you to everyone at the Hilton KL Sentral for consistently making my stays so memorable. I’m already looking forward to my next visit and can’t wait to return in April.
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Date of stay: December 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda Pecoraro , General Manager at Hilton Kuala Lumpur
Responded 16 Jan 2025
Dear Nithyakarpaya,, Thank you for leaving us with great review. Good to hear that our team member has done an excellent job in delivering their hospitality services which exceeded your expectations. I will certainly share your wonderful appreciation with the team mentioned. We take pride in service excellence, and nothing encourages the team more than kind compliments like yours. We look forward to welcoming you to our hotel and we will ensure you have a delightful and memorable experience with us again. Sincerely, Linda Pecoraro General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Access is also very good and in Japan it is a hotel directly connected to Tokyo Station. 30 minutes to the airport There are also restaurants, supermarkets and donki in the station building. The Twin Towers and access to the Pavilions are good places to visit. There's a bathtub, and the hot water comes out. Thank God. The room was spacious and I brought some dresses, but there was an iron and a closet that was large and convenient. We had 2 bottles of mineral water per person every day, kettles, tea packs and instant coffee so we could have hot drinks in our rooms. I went in because there is a pool. If you go to the 7th floor, it is directly connected to the pool and gym. There's a slider. The children were overjoyed. The towels you use in the pool, you go to the pool. You can borrow it. The pool is about a meter deep. Little children are more likely to bring floats It's a relief. Breakfast buffet consists of bread, Japanese rice, miso soup, of course, Malay, Indian, Chinese and It's a Malaysian multinational dish. It was very good. And the children. There's a lot to eat. My child was addicted to Chinese noodles and ate them every day. Noodles on the spot. Choose from things like vermicelli, Chinese noodles, konnyaku, soup changes daily Japanese broth, chicken, kimchi, curry, etc. There were always three types. Friends and family have requested a betguard, but they don't have one. I stuck the daybed and the ottoman to the side of the bed and it didn't fall off. It's also past midnight when the toilet in my friend's room stops running. When I contacted him, he asked me if it was first thing in the morning or if it was fixed now, and he responded immediately at night. Be nice to kids and be at Hilton next time I'll stay. Thank you very much.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The building is starting to show a little signs of age. However, Japanese people will appreciate the fact that all rooms have large bathtubs. The staff are friendly and hospitable. Not only the Japanese staff, Oose-san, but also the Korean staff, MOON-san, speak perfect Japanese, so even Japanese people who are not good at foreign languages will have no trouble. There is a wide variety of breakfast options. Fresh tropical fruits, curry laksa, and Malaysian milk tea "Tetali" are recommended, but there is also Indian food and, although there is a limited selection, Japanese food. The hotel is located next to KL Sentral Station, so it is convenient to go anywhere, as you can use the subway, monorail, and LRT as well as the airport.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel with wonderful team members I have attended for iftar dinner and there was some team members to be recognized for their hospitality spirit
Begins with Front Office team..
Satiya Selan the Duty Manager Shini the Front Office team leader Vishaal the GSA The front office team have Showed me the directions to venue and with the good gesture, explained about the parking facility and noticed with their engagement with other guest with polite way. Not forgetting the 2 stars from Concierge team Dzul and Morty who helped us for taking pictures.
Chef Kazi Hassan's knights the kitchen team.. They were friendly and very help full. Each time when a passes by,the team will be acknowledging each and everyone, especially the noodles area,the chef who was taking care the Biryani section and the Malay girl who was taking care of the pastry / Kueh area...my apologies for not obtaining their names.. Love the deep fried durian fritters 🤤
Lastly the Vasco's stars and FNB team, The banquet team were helpful and very fast in cleaning the empty plates and dishes Sanjai Chandan and Adam were very attentive with all of the guest who dines in and ensure the food satisfaction. Sanjai have brought us some Lamb Roti John due to some of our team couldn't consume beef contain items. Each of this touch will definitely brings back the guest and will ensure the memories of the guest stays and done in will never fails!
Thank you everyone !
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda Pecoraro, General Manager at Hilton Kuala Lumpur
Responded 15 Apr 2024
Greetings from Hilton Kuala Lumpur!! Thank you for leaving us with great review. Good to hear that our team member has done an excellent job in delivering their hospitality services which exceeded your expectations. I will certainly share your wonderful appreciation with the team members mentioned above We take pride in service excellence, and nothing encourages the team more than kind compliments like yours. We look forward to welcoming you to our hotel and we will ensure you have a delightful and memorable experience with us again. Sincerely, Linda Pecoraro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb hospitability from Hilton yet again. Never disappoint you. Breakfast with great varieties from Asian to Western and love the efforts from the housekeeping in making the cute towel doll during the afternoon room cleaning session.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda Pecoraro, General Manager at Hilton Kuala Lumpur
Responded 26 Sept 2024
Greetings from Hilton Kuala Lumpur!! Thank you for leaving us with great review. Good to hear that our team member has done an excellent job in delivering their hospitality services which exceeded your expectations. I will certainly share your wonderful appreciation with our housekeeping team. We take pride in service excellence, and nothing encourages the team more than kind compliments like yours. We look forward to welcoming you to our hotel soon. Sincerely, Linda Pecoraro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everyone at this hotel was very friendly and helpful Excellent breakfast with a wide choice of foods from various ethnicities. The bedroom is very well equipped with free water, tea making facilities and all toiletries including conditioner and body lotion The huge bed was also super comfortable Gym well equipped and also has a water dispenser. The executive club on the 33rd floor offers a good variety of food for dinner and afternoon tea and soft drinks, tea and coffee all day. Unlimited wine and cocktails served by the super attentive staff. Special mention to Fatihha and another Chinese waitress ( sorry we didn’t catch her name) who not only kept us well topped up with drinks all evening, they did it with a cheerful and friendly attitude.
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda Pecoraro, General Manager at Hilton Kuala Lumpur
Responded 30 Oct 2024
Greetings from Hilton Kuala Lumpur! Thank you for leaving us with great review. Good to hear that our team member has done an excellent job in delivering their hospitality services which exceeded your expectations. I will certainly share your wonderful appreciation with our team members, We look forward to welcoming you to our hotel and we will ensure you have a delightful and memorable experience with us again. Sincerely, Linda Pecoraro General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service at Kuala Lumpur Hilton Hotel is really great! It is recommended that everyone join Hilton membership!
From before departure, they will give very considerate and warm reminders and cares. When checking into the room, because of the membership, sometimes the room will have small cards and small things handwritten by the staff, which makes people feel full of happiness!
In addition, I have been to hotels in many countries, and it is rare to see luggage carts wrapped entirely with exclusive cloth. On the one hand, guests’ luggage can be kept private, and on the other hand, it is not easy to get dirty or fall off. It is really great!
There are also WhatsApp reminders to care about you at any time. Even when I pressed Do Not Disturb in my room, they immediately asked via WhatsApp if it needs cleaning? Really considerate service! Recommended to everyone
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is an excellent 5-star hotel, a high-rise tower, with the adjacent Hotel Le Meridien, convenient to reach from the airport as it is located above Sentral Station where the Klia Express train arrives, direct from the airport, in 30 minutes. Above a very lively shopping center and public transport hub. Hotel with important and beautiful entrance hall, many types of restaurants. It has won many awards, with plaques displayed in the elevator area on the room floors. Warm and professional welcome, we had an upgrade to a panoramic, quiet and comfortable suite. Corridors with carpet, large and silent. Large panoramic swimming pool, 8th floor, with Jacuzzi, picturesque "cave" path with waterfalls and slides, corner with pots of aromatic plants, well-equipped gym, Spa. Presence of Executive Lounge for Hilton Honors Diamond customers, on the upper floors, with courteous staff and excellent meals. Breakfast on the ground floor, high quality and choice of every type, continental, Indian, Chinese, Malaysian. The chefs are very professional, and they provide training to young people, which is much appreciated. The General Manager is a very energetic and always present, customer-oriented young woman. International business and tourism clientele. Correct prices for the quality of service. A great discovery and we will definitely return with more time to visit the city.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I have been traveling to Malaysia for over 20 years and we always stay at the Kuala Lumpur Hilton. We’ve never had a bad experience in fact, we’re going back again this month and are looking forward to meeting with the staff that have become like family and friends over the years. From the front desk staff, the concierge team, housekeeping, restaurant and most particularly the staff from the executive lounge, everyone goes above and beyond to make us feel comfortable and welcomed. This is by far one of our favorite hotels in Asia because primarily of the fantastic treatment and service we receive from everyone associated with the hotel. I would note that Halilah, Rizal , Zaria and Azrul from the executive lounge are always there to help us with a smile and a fantastic attitude. Great team.! Staying at the Kuala Lumpur Hilton is a fantastic experience, which I invite others to try. You won’t regret it.
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Date of stay: February 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda Pecoraro , General Manager at Hilton Kuala Lumpur
Responded 3 weeks ago
Dear Scott B, Thank you for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's truly rewarding to know that our team members, from the front desk, concierge, housekeeping, restaurant and especially those in the Executive Lounge Halilah, Rizal Zaria, And Azrul, made your visit memorable with their exceptional service. Your kind words mean a lot to us, and we look forward to welcoming you back to our hotel in the future! Sincerely, Linda Pecoraro General Manager
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Kota Kinabalu District, Malaysia3,026 contributions6,976 helpful votes
Try emailing them at kuala-lumpur alias hilt0n d0t c0m . As TripAdvisor prohibits html or website links, I believe that you are wise enough to replace alias, dot and zero with the correct ones, also no spacing. Hope this helps
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
RM 484 - RM 596 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton kuala lumpur hotel kuala lumpur, hilton international kuala lumpur, kuala lumpur hilton
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
512
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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