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The Boulevard - A St Giles Hotel, Kuala Lumpur

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Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
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Traveller (566)
360
Panoramas (14)
Room & Suite (429)

About

#87 of 759 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Located strategically in Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, the 390-room Boulevard Hotel is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is the popular Mid Valley Megamall and the upscale Gardens Mall, with over 630 retails, dining and entertainment outlets. The hotel offers a choice of rooms including Executive Rooms and Studio Suites with FREE WIFI - perfect for business or family getaways. A variety of gastronomic delights is available at the 24-hour Wild Rice Restaurant, whereas Flutes Living Room is the place to unwind and enjoy your favourite cocktail. For the health conscious, there is an outdoor swimming pool and a gymnasium.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
Malay

Location

Full view
96Great for walkers
Grade: 96 out of 100
164Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
874Reviews17Q+A100Room tips
Traveller rating
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Darlene wrote a review Nov 2022
1 contribution
I call the hotel around 12 pm (9th November 2022) wanting to book high tea and a room, but the operator, Dharshini doesn't understand the simple English of Hi-tea, instead, "aah, uh, what" After multiple times of my attempts to clearly tell her she still doesn't know anything about High and keep repeating herself "I don't know, I can't hear!' so frustrated at her response, I then asked the call to be transferred to her senior, supervisor or manager, to which she immediately became dead silent and then responded that she is the only one working and she can't transfer. It was stupid to know no manager/supervisor was on duty, he refuse to put me on a call with anyone who has the knowledge to assist me. After she argued much then transferred the call to HR, Manisha. Who has no clue what is happening? Then she hung up. When I called back, Dharshani pick and when I asked why you transferred me to HR, she said "you only asked to be someone." This is both unacceptable and completely insane! Then again I asked her to put me to someone senior who has the knowledge, he transferred and the call kept ringing and no one answered. When asked Dharshini again why no one answered, she said she transferred to one of her seniors, Kesha. I can tell they have no passion for their job and weren't helpful to the customer's queries. They have no proper training in phone etiques. I don't understand how Dahrshini can decide to tell a customer she can't transfer and purposely transfer the call to HR instead of the supervisor or senior - So dishonest towards her job. I wonder what kinda people did the hotel hire.
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Date of stay: November 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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slengk wrote a review Feb 2021
Kuala Lumpur, Malaysia311 contributions79 helpful votes
Stayed here in Jan 2021. Booked through Shopee. Everything from booking, check in, check out were smooth. The hotel upgraded our room so we had a bigger room with bathtub. Breakfast was good but it was ala carte due to Covid SOP. Location is great bcz it is attached to Mid Valley shopping mall and in between PJ and KL so that makes taking Grab or driving to either area easy.
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Date of stay: January 2021
Value
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 18 Feb 2021
Dear slengk, Thank you for taking the time to leave us a splendid review. We appreciate your kind support and thoughtful comments on your recent experience with us. We are truly delighted to hear that you enjoyed our rooms as well as the breakfast. The team and I looks forward to welcoming you back in the near future, stay safe and be well until then. Best Regards, Shim Chee Hong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ting wrote a review Dec 2020
1 contribution2 helpful votes
From booking until check in process was smoothe. Your FO team..Nabila was superb. She makes sure everything is sorted out for us as 1 of the room was request for simple anniversary set up. Very well trained in dealing with customers like us. Room was well cleaned upon arrival..check out was also smoothe like a satin. Fast and easy.. As for your coffee house, though we understand during these pendamic season not much of choices serve..but we enjoyed our time from tea time till dinner and of course breakfast on the next day dining in house rather by cramping with others in the public in Mid Valley. Mr.Hadi, one of the executive i believe..he has provided his best service during our entire visit to the coffee house. Good job to all staff, but a very special thanks to the two names mentioned above for the EXCELLENT service..will definitely come back..
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 22 Dec 2020
Dear Thinkbelle, thank you for leaving us a wonderful review and letting us know on your stay with us. We take great pride in our hospitality service and knowing we have met your expectations leaves a great smile on our face. Nabila, Mr Hadi and the team will be very delighted to hear on your kind compliments when we convey it to them and thank you for celebrating your special day with us too. Indeed, in view of CMCO we currently serve on ala carte basis for breakfast and your kind understanding is very much appreciated. The team & I looks forward to welcoming you back soon. Best Regards, Shim Chee Hong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nhzwni wrote a review Dec 2020
1 contribution2 helpful votes
This hotel located at the very strategic place. Check in was easy, the staff are all friendly. The room was clean & comfortable! I had a great time there. It's just one lil' thing happened that our hotel bathroom was stuck but the technician came immediately after we report it and settled it on the spot, thanks to the technician (i forgot to ask his name). Aside note, thanks to Ms Nabila from front office for welcoming us, easy check in, was being so friendly & make sure everything was good to all my family members. Also thanks to Mr Hadi from F&B department, who gave us a great hospitality! Thank you Mr Hadi for setting up a table for our family dinner and also setting up a romantic table by the pool for my brother's anniversary. Thank you! Overall, we had a great stay and i highly recommended this hotel for family or business. Thank you to all the staff that was being great to us especially Ms Nabila & Mr Hadi. And not to forget the Mr Technician ! Haha. I'll definitely come back!
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Date of stay: December 2020
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 22 Dec 2020
Dear nhzwnl, Thank you for taking the time to review us, it was a great pleasure having you. We take great pride in our hospitality service and are glad to know your expectations were met. Your kind compliments to the team is truly appreciated and we will convey them to Nabila, Hadi and the technician as well. We hope that you’ll keep us in mind whenever you need another rejuvenating stay and hope you have an excellent week ahead. Best Regards, Shim Chee Hong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ganuboy wrote a review Dec 2020
Kuala Lumpur, Malaysia7 contributions14 helpful votes
Brought by my friends to Wild Rice Restaurant for my birthday celebration, the service was excellent given by Mr Walid and Mirza. They were friendly and knowledgeable❤️. The food was fantastic I believe it was prepared by Chef Irwan and Irshad if not mistaken. Overall I had so much fun with my friends. We all love chicken lasagna ❤️❤️. Keep it up of excellent service.
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 22 Dec 2020
Dear Ganuboy, Thank you for staying with us for celebrating your special day with us, it was a pleasure hosting you. It truly makes us happy to hear on your pleasant experience and glad to know you enjoyed our freshly baked chicken lasagna. The team will be delighted to hear on your kind compliments and we hope to serve you soon. Best Regards, Shim Chee Hong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
May F wrote a review Dec 2020
2 contributions4 helpful votes
A hotel which is situated at strategic location with shopping and foodie hunt. The room is comfortable and every facility is well maintained. Definitely worth for every money spent and not forget to mention their warm service.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 6 Dec 2020
Dear aliciatham881110, Thank you for taking the time to leave us a splendid review. We are delighted to hear on your pleasant stay and your kind feedback is truly appreciated. The team and I looks forward in hosting you again, until then stay safe and be well. Best regards, Shim Chee Hong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohd Najib wrote a review Sep 2020
1 contribution2 helpful votes
I had the pleasure of staying at this beautiful hotel and had a GREAT STAY! Views are incredibly and the rooms are clean and spacious. Staff was friendly and always had a smile to offer. Housekeeping was doing a good job,room was very clean and nice interior. Overall a great stay.keep it up..👍🏻
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 5 Oct 2020
Dear m0hdnajib, Thank you for this wonderful review, it was a pleasure hosting you at The Boulevard Hotel. We are glad to know you had experienced a pleasant stay and we’re certainly proud to have been able to meet your expectations. Indeed, our rooms have excellent views of Mid Valley City and beyond. We take great pride on our Malaysian hospitality service and your kind compliments will have the team feeling delighted. While we await on your next return at The Boulevard Hotel, take care and stay safe. Best regards, Shim Chee Hong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nick_ng wrote a review Sep 2020
Kuala Lumpur, Malaysia968 contributions495 helpful votes
+1
Stayed here this week and I can understand the reason many people choose to stay here - this is a good hotel to set up base to enjoy everything nearby. For me, the hotel is 'ordinary' but it serves its purpose very well - my room is clean, quiet and has everything I need. I assume it is intentionally 'ordinary' because the main attractions are the adjoining malls. The bed is comfortable and gives a great night's sleep. The room is well-lit and has enough electrical and charging points. The front desk staff are all friendly and efficient. It's a pity everyone has to wear face masks nowadays - you can't see their smiles.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 8 Sep 2020
Dear nick_ng, thank you for choosing to stay with us at The Boulevard. Being within Mid Valley City certainly is one of our best assets and a main attraction to businessmen, shoppers and travellers. We also appreciate your commending our Malaysian hospitality and service, and 'feel' the warmth of their smiles even though it is hidden. The team and I look forward to welcoming you back again for another excellent stay. Best regards, Shin Chee Hong, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adila R wrote a review Aug 2020
2 contributions2 helpful votes
Has nice view to city centre. The service is excellent and very Thanks to en haikal hamdan ( front office) for help. Need to change room because of the water pressure is low. The staff is helpful & knowledgeable.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 8 Sep 2020
Dear adilar2017, Thank you for taking the time to review us on Tripadvisor. Our rooms do offer beautiful skyline view of Mid Valley City and beyond, especially now that we are experiencing bright sunny weather. We are honored to have guests like you appreciate the friendly and helpful Front Office team, namely Haikal. We look forward to having you back again The Boulevard. Best regards Shim Chee Hong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ke99 wrote a review Aug 2020
Selangor32 contributions59 helpful votes
Had another short staycation about 2 weeks ago. Been having a number of these short stays for several years already. Service was good as usual and the room was updated just the AC had some issues..however, a check and a temporary action taken, made the rest of the stay better. Maybe more preventive maintenance would serve better. overall, everything else was great. do keep it up.
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Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chee Hong SHIM, General Manager at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 4 Sep 2020
Dear ke99, Thank you for choosing us as your favorite hotel in Kuala Lumpur for staycations - there really is no other place like our location! We are glad to know you that you enjoyed this trip and our friendly service remained top notch as usual. We will definitely look into increasing preventive maintenance to better serve you. While we await on your next return at The Boulevard Hotel, take care and stay safe. Best regards Shim Chee Hong Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$77 - US$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boulevard kuala lumpur, kuala lumpur boulevard hotel, boulevard hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
390
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THE BOULEVARD - A ST GILES HOTEL, KUALA LUMPUR: UPDATED 2022 Reviews, Price Comparison and 975 Photos - Tripadvisor

Frequently Asked Questions about The Boulevard - A St Giles Hotel, Kuala Lumpur
Which popular attractions are close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Nearby attractions include Mid Valley Megamall (0.2 km), The Gardens Mall (0.2 km), and Jurassica (0.1 km).
What are some of the property amenities at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Conveniently located restaurants include Antipodean Mid Valley, Din Tai Fung at The Gardens Mall, and Village Roast Duck.
Are there opportunities to exercise at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Boulevard - A St Giles Hotel, Kuala Lumpur have airport transportation?
Yes, The Boulevard - A St Giles Hotel, Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does The Boulevard - A St Giles Hotel, Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (3.6 km), Rumah Penghulu Abu Seman (5.5 km), and Istana Negara (4.4 km).
Is The Boulevard - A St Giles Hotel, Kuala Lumpur accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.