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Impiana KLCC Hotel

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Impiana KLCC Hotel
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2,842 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Staying here on 31 Dec 2016 to celebrate our New Year Eve. It really a great place to stay. We book a deluxe room and it's facing KL Convention Center & Grant Hyatt. Conveniently located opposite KLCC, walking distance to KLCC, Pavilion & Bukit Bintang area. Room are spacious and clean. Bed is Comfortable. We are enjoying on seeing the...

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Thank Kah Yin L
Bangkok, Thailand
Reviewed 3 days ago NEWvia mobile

I have now stayed in the Impiana many times over the past 8 months (including one stay of a week and a half) and happily return each time. The staff are friendly and always try to please. The only reason I haven't given the hotel 5 stars is because the cumulative impact that quite a few minor issues have had....

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Thank MixedTravel_13
cbn
Reviewed 6 days ago NEWvia mobile

Great location, located in the heart of KL. We had a spacious room, nice bed&pillow, accessible to everywhere. We had a impressive stay and would be back to stay at impiana KLCC if we visit KL. Unfortunately the staff are not friendly enough and the cleaning service staffs are lazy. We had to ask the cleaning service so many time...

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1Thank gustinfi
A TripAdvisor Member
1 review
Reviewed 6 days ago NEWvia mobile

Very nice hotel, highly recommended, staff was amazing, and such a beautiful location. This hotel is really well priced, especially when considering it's amazing location. When traveling to Kuala Lumpur, the Impiana KLCC Hotel is the place to stay.

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Thank A TripAdvisor Member
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Sir or Madam, Thank you for making us your preferred choice during your recent stay in Kuala Lumpur. Glad to know that you enjoyed the hotel and the service & facilities that we offer. We hope you will find time to visit us again soon. The Management

Singapore, Singapore
Reviewed 1 week ago via mobile

The location is great near the twin tower, a walking distance away, view from the room is beautiful if you get the klcc view. the swimming pool while small, has a nice feel to it as infinity pool. Executive lounge have a nice outdoor area with a view. However Room wise a bit dated, normal, service not that great as...

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1Thank fstst2
Northampton, United Kingdom
Reviewed 1 week ago

We stayed at the Impiana hotel on 2 separate occasions for 5 nights in February & March as we travelled to other places in between. We booked a deluxe room but were upgraded to club. We had a very pleasant & enjoyable stay at the Impiana. Purvish a trainee checked us in. Although he was a trainee he had good...

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1Thank jasminerama
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear jasminerama, Thank you for making us your preferred choice during your recent stay in Kuala Lumpur. Glad to know that you enjoyed the hotel and the service & facilities that we offer. We hope you will find time to visit us again soon. Aarron Nelson

Bandar Seri Begawan, Brunei Darussalam
Reviewed 1 week ago via mobile

I had to agree with other reviewers, the hotel is aging and weary. I think it was because of the outdated furnishings and decorative, which was luxury during the older days. Despite all that, it still has its charms. The hotel is located in between KLCC and Bukit Bintang (10-15 minutes walk to either locations), two of the must visit...

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1Thank Aziman M
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Aziman Greetings from Impiana KLCC Thank you for taking the time to review Impiana KLCC and choosing to stay with us when visiting KL. We appreciate your feedback and will share with the team, they will be happy to know you had smooth reservation, check in and enjoyed your breakfast. We do have plans to refresh the original section...

Perth
Reviewed 2 weeks ago

The Impiana KLCC is very well located. Close to KLCC, the Pavilion shopping centre and many of the nicer bars and clubs. It's getting on in years and the hotel shows some of its age but the rooms were good and spacious. Why did it give it two stars? My colleague was snapped at by a waiter during because he...

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1Thank PerthFrequent_Flyer
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear PerthFrequent_Flyer Greetings from Impiana KLCC We are sorry to learn your experience was not to your expectation and for the laps in service. You may be happy to learn that we are starting a refurbishment program for the hotels main wing this year, this will see the deluxe rooms updated and refreshed. I would suggest that if you are...

venezia
Reviewed 2 weeks ago via mobile

The Impiana Hotel seems to be a quite new hotel with a complete lack of ordinary maintenance and competent housekeeping department. My room was the 931. Seriously that room should be closed! The hotel cannot move guests inside that room. Bathroom was completely destroyed by the humidity of that place: black silicone sealing and rotten wood door frames. The top...

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2Thank andrak1983
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear andrak1983 Greetings from Impiana KLCC, Thank you for taking the time to review Impiana KLCC, we do appreciate and value your feedback this helps us to improve and identify areas of need. With each comment we do take action, this will include my self with our engineer and housekeeper inspect the room in question, we are quite concerned on...

Cairo, Egypt
Reviewed 2 weeks ago via mobile

Don't waste ur money 💰 It's a terrible hotel. 🌴cleanliness level of 2 out of 5. 🌴Breakfast is like 3 out of 5. I had scrambled eggs and waffles every day. The tea& coffee boy was abnormally messy, he just pour the drinks carelessly and when I commented he gave me a surprise look 👀. 🌴The location was very good...

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2Thank HappyFafi
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Happyfafi, Thank you for your review on TripAdvisor. We always look forward to our guests’ feedback on a daily basis rest assured we are constantly taking measures to ensure improvements with regards to maintenance and the quality of our service. I apologise for your unfortunate experience you encountered in your room, bathroom and Tonka Bean. We have discussed our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM337 - RM447 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz and Fastbooking so you can book your Impiana KLCC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Impiana Klcc
Hotel Style:
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#22 Spa Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#39 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Impiana KLCC Hotel staff and other travellers.
40 questions
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Singapore, Singapore

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Questions? Get answers from Impiana KLCC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take rooms with Petronas towers and KLCC view”
 of 5 bubbles shwetz106, 4 Mar 2017 | Read review
“Impeccable view on the klcc Petronas towers”
 of 5 bubbles 980abdelt, 19 Feb 2017 | Read review
“Avoid rooms close to elevator.”
 of 5 bubbles Mik1952, 10 Feb 2017 | Read review
“get a room in the tower”
 of 5 bubbles DCSKV, 3 Feb 2017 | Read review
“Avoid rooms with connecting doors and defo opt for the Club Deluxe package!”
 of 5 bubbles Clare-Boris, 26 Jan 2017 | Read review
5 of 5