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Ascott Sentral Kuala Lumpur

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No. 211 Jalan Tun Sambanthan KL Sentral, Kuala Lumpur 50470 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (476)
360
Panoramas (29)
Room & Suite (340)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 02/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ascott Sentral Kuala Lumpur
Updated 02/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 637 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Ascott Sentral Kuala Lumpur is a premium serviced residence, strategically located in Kuala Lumpur Sentral, the second CBD of Kuala Lumpur which is also its only integrated transport hub. Truly unique “Live, Work & Play” metropolis. The serviced residence is part of a LEED certified; Grade A office building complex, housing MENARA SHELL in one tower and the Ascott Sentral Kuala Lumpur in the second tower. Served by an integrated rail transportation network, it only takes 28 minutes to Kuala Lumpur International Airport (KLIA) and 33 minutes to KLIA2 via the KLIA Express Rail (ERL). This amazing connectivity has been established through direct access to six rail systems and links to major highways. The hip NU Sentral shopping Mall is only a walking distance away. Other nearby attractions includes Little India, Chinatown, Central Market, National Museum and the Botanical Gardens.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast buffet
Walking tours
Kids pool
24-hour security
Car park
Wifi
Pool / beach towels
Outdoor pool
Breakfast in the room
Complimentary instant cofffee
Baggage storage
Concierge
Convenience store
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Chinese, Indonesian, Malay and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
143Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
590Reviews24Q+A84Room tips
Traveller rating
  • 358
  • 173
  • 30
  • 13
  • 16
Time of year
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Popular mentions
david123fong wrote a review Jan 2021
Kuala Lumpur, Malaysia1 contribution
A valued for money stay in a central location. Eating places are nearby but the parking is a bit far away. Thats all i can say and I cannot think of 200 characters to write about. This survey is extremely long and how can one spend such a long time writing about the hotel
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
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Location
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Response from Peter Banyan, Other at Ascott Sentral Kuala Lumpur
Responded 10 Jan 2021
Dear Mr David, Thank you sincerely for your review .Glad you had a remarkable stay with us! I look forward to your many returns . Regards, Peter Banyan - Operation Manager
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nurulfatinatiqah79 wrote a review Dec 2020
1 contribution
good except for building maintenance, stuck at car park . and the machine show numerous numbers . ascott room was awesome. full with necessity spacious and private. provided lotion with vitamin b . great
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
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Response from Gurpal Singh, Other at Ascott Sentral Kuala Lumpur
Responded 23 Dec 2020
Dear Nurul, Thank you for sharing your stay experience with us. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Kuala Lumpur. Regards, Peter Banyan - Operation Manager
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raman p wrote a review Dec 2020
Secunderabad, India136 contributions47 helpful votes
I stayed here for close to 45 days, I really liked personal touch and customer empathy, I felt like I was at home. I really liked Maggie the Senior Manager, she has been a great person, whenever I shared any challenge, in no time it was fixed and it was beyond the words. Thanks to care and concern, that I stayed so long at Ascott KL Sentral. Hats off to her team for making every customer stay here happily.
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Review collected in partnership with this hotel
Date of stay: December 2020Trip type: Travelled on business
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Response from Gurpal Singh, Other at Ascott Sentral Kuala Lumpur
Responded 18 Dec 2020
Dear Ramanpushkar, Thank you for the fantastic review and taking the time to recognize our associate. Our team strives to provide a truly memorable experience and glad to know we have met your expectations. Looking forward to have you back with us again, see you soon! Kind regards, Bennard Lak - Assistant Guest Service Manager
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theonlyza wrote a review Dec 2020
1 contribution
Room was very nice, fully equipment kitchen, nice bathroom with a bathtub. The place follow sop for swimming pool, gym and other facilities, have to make a booking first and being given a time slot which is good because you don’t have to worry that the facilities place will be packed with people.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Gurpal Singh, Other at Ascott Sentral Kuala Lumpur
Responded 18 Dec 2020
Dear Theonlyza, Thank you for sharing your stay experience with us. Our team strives to provide a truly memorable experience and glad to know we have met your expectations. Looking forward to have you back with us again, see you soon. Kind regards, Bennard Lak - Assistant Guest Service Manager
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Rich R. wrote a review Dec 2020
1 contribution
This is my first time staying here with my wife and two little kids. The room type is ‘1-bedroom Executive ‘. Let me share the pros and cons of staying here: Pros: 1. The room is big, elegant, clean and comfortable. 2. The A/C in the living hall and bedroom are both cool enough. This is a big deal for me because I find so many hotels with A/C not cool enough for me. Haha. 3. The bed is big and comfortable. 4. There’s a dining table for four, a coffee machine, refrigerator, toaster, cutleries and other kitchen utensils required. So if you’re big on cooking, then you will be at the right place. 5. MOST IMPORTANTLY, we booked on the hotel’s own website and it was a 24-hour stay deal. So we didn’t have to worry about having to check-out at 12.00 pm. (This deal isn’t applicable if you book with OTAs like Booking.com, Agoda, Hotels.com etc). Cons: 1. The staff member who welcome us and organised the check-in isn’t knowledgeable. The booking confirmation said that a deposit wouldn’t be necessary but he asked for a deposit of MYR200. Luckily I had the screenshot of the booking confirmation. I also wanted to add extra breakfast for one kid and I was told it would cost MYR10 but this particular staff member wanted to charged me MYR21. I was lucky again that I called to ask. However he was pleasant and helpful. He just needed to be more knowledgeable. 2. The breakfast sucks. It is packed in a box, very simple and arrived cold. The food was a disappointment. 3. The hotel doesn’t have its own parking so the hotel shares parking space with Menara Shell. This means that we have to pay MYR6 every time we want to park our car. Each time. 4. Another thing about the parking - it is very narrow, you could easily scratch your car if you lose focus for even one second. The parking might have been designed by someone who has never driven a car in his life. 5. Nothing much surrounding the hotel. NU Sentral shopping mall is 7-10 minutes away by walking and if you want to save MYR6 for parking while building stamina, you can walk to the shopping mall. Otherwise it’s a good idea to just enjoy the room. Ascott has another hotel close to KLCC and I was informed that Ascott KLCC has free parking. Will I come again to Ascott Sentral? Maybe. But I’ll definitely check the other one first before deciding which one could be my favourite for a staycation. I enjoyed the room and I would give an overall rating of 8.5/10.
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Date of stay: December 2020Trip type: Travelled with family
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Response from Gurpal Singh, Other at Ascott Sentral Kuala Lumpur
Responded 11 Dec 2020
Dear Redzarich, Thank you for sharing your stay experience with us. We certainly regret to hear that your stay was less than satisfactory this time around. In spite of any disappointment, we sincerely hope that your future travels to Kuala Lumpur will continue to include Ascott Sentral so that we have opportunity to remedy any poor impression left from your last stay and ensure a more pleasant experience on your future stays. Regards, Bennard Lak - Assistant Guest Service Manager.
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Previous
PRICE RANGE
US$70 - US$106 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
157
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Frequently Asked Questions about Ascott Sentral Kuala Lumpur
Which popular attractions are close to Ascott Sentral Kuala Lumpur?
Nearby attractions include Nu Sentral (0.4 km), Kuala Lumpur Sentral Railway Station (0.4 km), and Little India Brickfields (0.5 km).
What are some of the property amenities at Ascott Sentral Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Ascott Sentral Kuala Lumpur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ascott Sentral Kuala Lumpur?
Guests can enjoy free instant coffee during their stay.
Is parking available at Ascott Sentral Kuala Lumpur?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Ascott Sentral Kuala Lumpur?
Conveniently located restaurants include Prime, MTR 1924 Malaysia, and Mai Bar.
Are there opportunities to exercise at Ascott Sentral Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Ascott Sentral Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ascott Sentral Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, Indonesian, Malay, and Tamil.
Are there any historical sites close to Ascott Sentral Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (2.1 km), Rumah Penghulu Abu Seman (4.1 km), and Istana Negara (3.4 km).
Is Ascott Sentral Kuala Lumpur accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.