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Peninsula Residence All Suite Hotel

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Peninsula Residence All Suite Hotel
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87 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Reviewed 1 week ago

My friends and I stayed here for one night. The room was spacious and we had a comfortable stay however there were some disappointments. The hotel lobby, hallways and room uncomfortably smelled of cigarette smoke. We had requested for a non smoking room. The carpet in the hallways was dingy and stale. The hotel lift was weird, every time as...

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Helpful?
Thank Mishall N
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Mishall, Thank you very much for your recent stay with us and taking the time to provide your feedback on TripAdvisor. My sincerest apologies for the inconvenience you experienced during your stay with us. In the same time we have taken this opportunity to improve further our services in our property and future. I hope we will be given...

Los Angeles, California
Reviewed 2 weeks ago via mobile

Booked this hotel and upon checking in, we decided to leave. Though it is in a good location and the rooms are big, we can't stay any longer. The smell in the hotel is weird, the carpet in the hallways are smelly and it looks really creepy. When we checked our room, looks like it wasn't freshly made. Upon opening...

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Helpful?
Thank mayvilla
Peninsula Resid... A, Public Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear mayvilla, Thank you very much for your recent stay with us and taking the time to provide your feedback on TripAdvisor. My sincerest apologies for the inconvenience you experienced. In the same time we have taken this opportunity to improve further our services in our property and future. I hope we will be given another opportunity to welcoming you...

Reviewed 3 weeks ago via mobile

My husband and I recently had a four nights stay in Peninsula Hotel. Our room was large and ready with everything that we needed for our stay. The staffs were friendly and helpful. I can easily access to nearby travel places and shopping malls with cab here. Will stay again this hotel in our next holidays.

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Helpful?
Thank Ching M
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Ching M, Thank you for the excellent rating and your wonderful comments of our hotel. We certainly look forward to welcoming you back to the hotel in the near future.

Reviewed 3 weeks ago

A lovely place in an ideal location. Very nice rooms, refreshing pool, excellent service. pleasant atmosphere of relaxation. great place for business or pleasure. Felt at home from the first minute. I will come back again!

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Helpful?
Thank Kuen Ho S
Peninsula Resid... A, Public Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Kuen Ho, Thank you very much for the excellent rating and your lovely comments of Peninsula Residence All Suite Hotel. It was a pleasure to have been of service to you and we certainly look forward to welcoming you back to the hotel soon.

Reviewed 28 February 2017 via mobile

Overall this hotel is nice to stay..peace & nice view.. Choices of food for breakfast is limited but the taste was good..the price also not so expensive..for those who love shopping, it only takes about 20 minutes driving to Ikea..

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Helpful?
Thank Sazlia D
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Sazlia, Thank you for the excellent rating and your wonderful comments of our hotel. We certainly look forward to welcoming you back to the hotel in the near future.

Reviewed 16 February 2017 via mobile

The rooms are well maintained and spacious. For a vacationer its very economic and easily accessible to bus stations and metro stations. The pool on the top floor is good and is advisable to go to the pool in the mornings... will definitely be back on my next visit.

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Helpful?
Thank Jobin J
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Jobin, Thank you for choosing to stay with us and your wonderful comments of our hotel. It was a pleasure to have been of service to you and we look forward to welcome you back to the hotel in the near future.

Reviewed 15 February 2017 via mobile

Been here on Apr 2016 for girls outing day after purchasing voucher from Groupon. As we entered the reception area, we can smell the cigarette smokes really strong. I thought all hotel implies non smoking rules. Upon checking in, we got our room facing the forest. It's like a studio unit, complete with kitchen and microwave. No astro or any...

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Helpful?
Thank Zulee O
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Zulee, Thank you very much for your recent stay with us and taking the time to provide your feedback on TripAdvisor. My sincerest apologies for the inconvenience you experienced during your stay with us. In the same time we have taken this opportunity to improve further our services in our property and future. I hope we will be given...

Reviewed 3 January 2017 via mobile

Had a fantastic short 2-nights stay here with a group of friends. Contrary to reviews, staff was attentive and check-in was a breeze for us, maybe because we arrived on good non-busy weekday afternoon.

Review collected in partnership with ASUS 6 Stub App Smartphone
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Helpful?
Thank Jack L
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Jack, Thank you very much for the excellent rating and your lovely comments of Peninsula Residence All Suite Hotel. It was a pleasure to have been of service to you and we certainly look forward to welcoming you back to the hotel soon.

Penang Island, Malaysia
Reviewed 29 November 2016 via mobile

My room faces the ever busy Jalan Semantan as well as the MRT Line that's yet to be operational. It's pretty noisy. The bed and pillows are stiff hard! The price is affordable for the suite that comes with fridge and microwave. Still wonder why the bathroom took up most of the suite. Not much space to get work done....

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Helpful?
Thank NeeShen
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear NeeShen, Thank you for choosing Peninsula Residence All Suite hotel as your stay in Kuala Lumpur. Sadly, we note that your recent stay experience has been marred due to the level of service provided. In the same time we have taken this opportunity to improve further our services in our property and future. I hope we will be given...

Reviewed 8 August 2016 via mobile

Air-conditioning in the lobby is off during daytime, so wait for your uber or cab outside. Pool is half filled and dirty most of the time. A lot people with t-shirts and underpants swim there. No proper supervision. Staff either speak no English or do it poorly.

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Helpful?
Thank Amir T
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Amir, Thank you for taking the time to provide us your review on TripAdvisor. I sincerely apologize for the inconveniences you experienced during your stay at the hotel. In the same time we have taken this opportunity to improve further our services in our property and future. I hope we will be given another opportunity to welcoming you back...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Kuala Lumpur, Peninsula Residence All Suite Hotel is within a 10-minute drive to the KL Bird Park, Lake Gardens and Dataran Merdeka. It features an outdoor pool, fitness centre, free parking and complimentary Wi-Fi access throughout the property. Air-conditioned studios and suites come with a living room which includes a satellite TV and sofa seating area. An electric kettle, personal safe and ironing facilities are also provided. The en suite bathroom is equipped with bathtub or shower, hairdryer and free toiletries. At Peninsula Residence All Suite Hotel, a sauna facility is available on site, while laundry services can be arranged at extra charges. Housing a restaurant, Roselle Brasserie Restaurant serves a delectable selection of Halal-certified international dishes. Peninsula Residence is a 25-minute drive to the iconic Petronas Twin Towers. The well-known Mid Valley Shopping Mall and Berjaya Times Square are within a 30-minute drive, while Kuala Lumpur International Airport is an hour's drive away. ... more   less 

Additional Information about Peninsula Residence All Suite Hotel

Address: Hotel Peninsula Residence 10 Jalan Semantan, Kuala Lumpur 50490, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM145 - RM229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Peninsula Residence All Suite Hotel 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Peninsula Residence All Hotel Kuala Lumpur
Peninsula Kuala Lumpur
Kuala Lumpur Peninsula
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Questions & Answers

Here's what travellers have asked, with answers from Peninsula Residence All Suite Hotel staff and other travellers.
3 questions
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Taguig City, Philippines
5 months ago
over a year ago
Malaysia
over a year ago

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Questions? Get answers from Peninsula Residence All Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best service”
elsonl826, 28 Mar 2016 | Read review
“Choose room facing the hill. Do not go anywhere, in or out of the hotel, during happy hours in case the bar crowd harass you”
kingsguard, 27 Mar 2016 | Read review
“we were given a high floor. so good view though a little blocked by the Rail Line. but enjoyed it.”
Razta, 26 Jan 2016 | Read review
“Go for higher floors. Make sure you are fine with look through bathrooms.”
Goladin, 14 Dec 2015 | Read review
“Do some online research before the trip.”
Cliffooi2000, 26 Apr 2015 | Read review
5 of 5