mr herin make my stay really enjoyable, hotel in good location and very easy check in ,i really appreciate the atmosphere in the city and hotelvib cool,next time i ll visit this hote for sure with more longer stay and fun, i advice everyone to visit
Check in is fast & efficient. Both 2 indians at the reception counter is helpful & friendly. I manage to check in early at 12pm despite suppose to check in at 2pm.. very grateful for both of them.. unfortunately room was not as clean as i expected. Window sill was so dirty & dusty i think those with asthma could get a sudden attack & hospitalised..Cleanliness was poor.. housekeeping dept is not up to this type of hotel.. terrible..
Given the Covid situation, borders are closed and they didn’t want to get my refund back. Even if it is a case of force majeure and no tourists are allowed in the country, they didn’t want to understand and accept to refund me. Beware of future bookings with them.
Positive note: The place is nearby to everything! Strategic location. Only 3 mins walk to the KLCC. Convenient store is just at the ground floor of this hotel. View is not bad too, if the one facing KLCC tower. I'm staying on the 11th floor and can get a good sleep. The toilet is huge for this kind of hotel standard. The manager of the hotel and the night shift team on the 18th August 2020 was very helpful and understanding. After my bad experience, they offer to extend my check out until 7pm, but we had left early. Negative note: From the lower ground parking, there is no elevator to the ground floor. What you can do is to drop off your luggages at the entrance and then park your car. The hallway leading to our room has a musty smell and dark. Our room has THAT smell as well, so we ended buying an air freshener. Parking terms was confusing. They say they would validate my touch n go but end up I paid rm10. They did refunded Rm5, but they said they don't know why my card is charged and they need to talk to the parking company. Again, I would like to comment that the manager was very helpful. Check-in: We had a bad experience upon checking in on 18th August 2020. It was unwelcoming, rude receptionist and unprofessional. To the extent when she had realised her mistake and her apology was not sincere. Even her colleague beside her felt embarrassed for her. Worse still she I ly gave one room key whereas she's supposed to give two. Her reason was we didn't ask for it. …
I find out this hotel is cheap considering the location.. the staff is very friendly and willing to help. I love the scent of their shower gel! The bed is so comfy and the bathroom is good too. My only problem is the parking. Other than that this hotel is recommended for a quick staycation. The check in process is good and no hustle bustle.
Usual choice full so had to stay here, I guess for $40 a night it's ok, nothing special but nothing terrible either, the location is very good, breakfast is ok, wifi ok etc, staff decent enough.. Clean and tidy does the job for a night or too. Spacious layout of room
The hotel is quite nice,the location is very strategic,near avenue k and suria klcc,too bad the sheet wasn't washed very clean so i got bug bite...but over all it was nice and i surely will go back to this hotel when i visit KL,but im gonna let them change the bed cover first for sure!
7-11 is just at ground floor, perfect for people look for late night snacks. Value for money, especially for a boutique hotel with strategic location. Didn't expect a minibar in the room! At least I can store my snacks in
The hotel room is spacious, clean and cozy. At first we couldn't believe how affordable this hotel in such strategic location, they are just less than 5 minutes away from twin tower and other shopping complex. And the water bed is superb! We had a good time in kuala lumpur
I went kuala lumpur with my friends for a graduation trip, we enjoyed the view. Breakfast is delicious, everything serve different food. There is a food truck area at night nearby the hotel, super convenient.
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