The Signature Hotel & Serviced Suites Kuala Lumpur
147 reviews
#80 of 636 Hotels in Kuala Lumpur
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3 Jalan Sri Hartamas 22 Desa Sri Hartamas, Kuala Lumpur 50480 Malaysia
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About
#80 of 636 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Your home away from home, The Signature Hotel & Serviced Suites Kuala Lumpur is a celebration of modern living at the heart of the vibrant Desa Sri Hartamas. A sanctuary of luxury away from the bustle of the city, our lifestyle-oriented studios and suites offer the ambiance of a contemporary residence with a host of modern comforts, designed to meet your needs living it up and winding it down. NOTICE FOR CLOSURE OF SWIMMING POOL (13TH FEBRUARY - 31ST MARCH 2017) Dear Valued Guests, Thank you for your interest in choosing to stay with us! Kindly be informed that our swimming pool will be scheduled for major repair works from 13th February 2017 to 31st March 2017. In the meantime, we have arranged for an alternative Swimming Pool at Bukit Kiara Equestrian & Country Resort for your enjoyment. Please e-mail or contact us for further details regarding the shuttle service schedule. Alternatively, you may visit our Website for the schedule. During this renovation period, we apologize for any inconvenience caused and offer our sincere thanks for your kind patience and support. Your faithfully, The Management The Signature Hotel & Serviced Suite
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Chinese, Malay
Location
Full view
88Good for walkers
Grade: 88 out of 100
110Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
3 Jalan Sri Hartamas 22 Desa Sri Hartamas, Kuala Lumpur 50480 Malaysia
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147Reviews16Q+A27Room tips
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First time returned after MCO was great, hotel fully compliance to SOP. Staff were with mask & temperature were taken. However, situation changed a month later. Staff are without mask especially the staff at the hotel lobby and housekeeping lady. Even with current SOP mask is compulsory, the staff are without mask. Only some of them are seen with mask. Maybe this is not compulsory for hotel? Not too sure. However, as guest, totally felt not safe Probably to them , the guest are wearing mask, so they felt safe, but as a guest totally feel uncomfortable. They are the front line staff which face many customers daily, they are always at high risk! Wearing mask is for their own safety. Previously still seen hanging on neck, now totally no mask at all. Would appreciate the staff to have mask when they are communicating with guest. Housekeeping lady also seen without mask and walk into the room to change the towels, talking without mask. Wearing mask for guest are also not compulsory. Many guest are seen without mask. The lobby door is always opened. Whoever also can walk in. In the lift, notice is pasted saying resident has to collect their delivery at the ground floor, however, we saw the hotel staff brought the delivery guy to send the food to the room. No dustbin is provided at the outside of room floor (near lift) for guest to dispose their rubbish. Only positive point now is the hotel is still coming in the evening to refill the waters or amenities. This is a thoughtful gesture. Temperature still taken at the entrance, if you are driving, and the cone are not there, you will also be able to skip the temperature scanning.…
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Date of stay: September 2020Trip type: Travelled on business
Value
Location
Service
Helpful
Response from Kanmani Sinadurai, Owner at The Signature Hotel & Serviced Suites Kuala Lumpur
Responded 30 Sep 2020
Dear Ms Angelics, Thank you for the review. Please accept our sincere apologies for your disappointment with the hotel SOP at your recent stay. We are disheartened to read that your stay with us was not up to your expectations, especially in terms of adherence to SOP and i have shared your comments with our management and teams and rest assured that we are taking the appropriate measures and to prevent future occurrences. Our hotel SOP has been setup properly, unfortunately we realised that we are too relax in terms of adherence to SOP and thank you for highlighting this issue to us. We always try to continuously improve the quality we provide to our guests every day; therefore, your feedback is extremely important for us. We hope that you will give us the opportunity to serve you better during your next visit and we hope to welcome you back at our hotel in the near future.
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I recently stayed at Signature Suite in January. The location is great and there are so many restaurants around the area. One of the best Hainan chicken rice restaurant is just around the corner! Also a huge mall located behind that has a grocery store, H&M, juice shops, etc. There is an infinity pool at the top floor which a beautiful view of the Twin Towers and KL Tower. I definitely would recommend this place to anyone visiting KL!
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Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Response from KanmaniSinadurai, Administrative Executive at The Signature Hotel & Serviced Suites Kuala Lumpur
Responded 9 Feb 2020
Dear Sarika, Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future
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We booked 2 rooms here to accomodate my family of5. The rooms were comfortable and spacious, but since the rooms were facing the busy main highway, noise can be quite a setback at times. Nevertheless, the strategic location gives us ample easiness to maneuver between KL city and Damansara. There are many great places to eat around the hotel too. The best thing is the hotel's reception, which is located at the rooftop and you can admire the view of KL skyline while checking in!
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Date of stay: January 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from KanmaniSinadurai, Administrative Executive at The Signature Hotel & Serviced Suites Kuala Lumpur
Responded 13 Jan 2020
Dear Guest, Thank you for choosing The Signature Hotel & Serviced Suites Kuala Lumpur, as your preferred choice of accommodation. We are glad that you enjoyed your stay with us and we appreciate that you took your time to review on your recent stay with us. We thank you very much for your patronage and look forward to welcoming you back to the hotel on your next visit.
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Definitely would recommend staying here if you are visiting Kuala Lumpur -- it was extremely comfortable and felt like a home away from home. The room came with everything I needed including full set of kitchen appliances, 2 large TVs, and a washer/dryer. The staff was warm, attentive, and friendly and even provided a fruit basket to the room. There is a gym and a beautiful rooftop infinity pool that has a pretty fantastic view of the area. The hotel is conveniently located and easy access to downtown via grab or car. There are also malls and restaurants located only a few minute walk away. Could not recommend this place more strongly.
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Date of stay: December 2019
Value
Service
Sleep Quality
Helpful
Response from KanmaniSinadurai, Administrative Executive at The Signature Hotel & Serviced Suites Kuala Lumpur
Responded 13 Jan 2020
Dear Guest, Thank you for choosing The Signature Hotel & Serviced Suites Kuala Lumpur, as your preferred choice of accommodation. We are glad that you enjoyed your stay with us and we appreciate that you took your time to review on your recent stay with us. We thank you very much for your patronage and look forward to welcoming you back to the hotel on your next visit.
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Stayed as a couple. Pros: - easily accessible - the king studio was big. 2 TV's, and a full set of kitchen appliances excluding the stove. - Large pool and gym - There was friendly and accommodating staff at the check-in counter - Designated Carpark spots to look out for. - Nice gesture of chocolate on the bed - Walkable distance to a lot of Korean and Japanese food outlets. Cons: - It is next to a busy highway so request a room away from the highway is you are sensitive to sound. - The pool in the evening can get quite busy with both the hotel and apartment residences sharing it. There were many Korean mums hogging the chairs while watching their kid's swimming which put me off from getting in the pool. - There were no towels provided at the pool although there was a sign saying not to use the room towels. Were we supposed to bring our own towels? - The sink in the room was clogged. - We noticed a burning smell coming from the lamp and quickly switched it off. - The King bed we have was sinking in the middle and the pillows were lumpy. I slept without a pillow.…
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: a room away from the highway
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2 Helpful votes
Helpful
Response from KanmaniSinadurai, Administrative Executive at The Signature Hotel & Serviced Suites Kuala Lumpur
Responded 5 Jan 2020
Dear Guest, Thank you for taking the time to tell us about your experience and please allow me to express my sincerest apologies for any inconvenience may caused. Your feedback is very important to us and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and please be informed that pool towels will be provided upon request at the front desk counter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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PRICE RANGE
US$30 - US$52 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
109
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Claim Your Listing Frequently Asked Questions about The Signature Hotel & Serviced Suites Kuala Lumpur
Which popular attractions are close to The Signature Hotel & Serviced Suites Kuala Lumpur?
Nearby attractions include Art & Bonding (0.3 km), Batik Boutique (0.4 km), and 1 Mont' Kiara (0.2 km).
What are some of the property amenities at The Signature Hotel & Serviced Suites Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Signature Hotel & Serviced Suites Kuala Lumpur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Signature Hotel & Serviced Suites Kuala Lumpur?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The Signature Hotel & Serviced Suites Kuala Lumpur?
Yes, free parking is available to guests.
What are some restaurants close to The Signature Hotel & Serviced Suites Kuala Lumpur?
Conveniently located restaurants include Naughty Nuri's, Mercat Barcelona Gastrobar, and Marta's Kitchen Paella Tapas.
Are there opportunities to exercise at The Signature Hotel & Serviced Suites Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Signature Hotel & Serviced Suites Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does The Signature Hotel & Serviced Suites Kuala Lumpur offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Signature Hotel & Serviced Suites Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to The Signature Hotel & Serviced Suites Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (5.0 km), Rumah Penghulu Abu Seman (7.3 km), and Istana Negara (2.2 km).