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Hotel Pudu Bintang Hotel Kuala Lumpur

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Hotel Pudu Bintang Hotel Kuala Lumpur
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32 Reviews from our TripAdvisor Community

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Showing 26: English reviews
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Malaysia
Reviewed 2 weeks ago

Stratgegic location, just minutes away to Berjaya Times Square. Price is reasonable at city centre area. Parking bay that provided by hotel will be charging RM10++, you can park how many days you want until check out. It shall be FOC as this consider the hotel amenities. Btw, room is clean, bed is comfortable. Water dispenser is provided at lift...

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Helpful?
1Thank Avalyn A
HotelPuduBintang, Manager at Hotel Pudu Bintang Hotel Kuala Lumpur, responded to this review

Dear Guest we thank you for your kind and generous feedback. Most importantly we are pleased that you enjoyed your stay with us while in Kuala Lumpur. We will take note of your comments on the hotel parking and will try to propose to management to build it into the room package going forward. Once again we thank you for...

London
Reviewed 2 weeks ago via mobile

I had the misfortune of booking this hotel, it was a last minute reservation due to travel delays. The check in was good, Neyo & her colleague were really helpful. However after arriving at 0230 owing to the said delays, major construction and building works started at 0830 in the morning. They fail to tell you that the noise goes...

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Helpful?
Thank MJF22
HotelPuduBintang, Manager at Hotel Pudu Bintang Hotel Kuala Lumpur, responded to this review

Dear guest, we are sorry to hear that you had an unpleasant experience with us. We sincerely apologize on behalf of our staff for not informing you of the necessary renovation works required during this brief period. We are truly sorry and have had the necessary talks with our staff on this. It is also with great regret to inform...

Pasig
Reviewed 28 February 2017 via mobile

The hotel for it's price is ok. The rooms are clean. We were a bit disappointed that they gave out our room to other guests who came earlier of us. We emailed the hotel that our flight was delayed and we will get to the hotel later than expected. But to our surprise upon arrival, our reserved room was given...

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Helpful?
Thank Eljay W
HotelPuduBintang, General Manager at Hotel Pudu Bintang Hotel Kuala Lumpur, responded to this review

Dear Guest we are extremely sorry to hear that you had an unpleasant experience with one of our staff members. We have singled out the individual responsible and made it clear to him that he has to substantially improve on his service level to all our guests at all times of the day. Once again we are sincerely sorry for...

Reviewed 14 February 2017

Booked a normal room over the counter and found cheaper one bedroom suites on booking.com. I asked the reception lady if I could get an upgrade to the suite and pay the diff which around RM80.00. The respond is appalling, instead of thanking me. she unhesitantly scolded me for causing her more paperwork... hahaha. So I give her a piece...

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Helpful?
Thank Hamzah S
HotelPuduBintang, Manager at Hotel Pudu Bintang Hotel Kuala Lumpur, responded to this review

Dear Guest we thank you for your honest feedback and will look into the staff discipline matter immediately. We are truly sorry to hear that you had an unfavorable experience with our long term reception staff and will ensure that this does not happen again. We have taken the necessary measures since. We hope you had a pleasant stay in...

Perth, Australia
Reviewed 9 December 2016 via mobile

For a budget hotel, this one is pretty good! Everything was clean and functional. No kettle or toaster in the room but there was a hot/cold water dispenser on each floor if you bought your own coffee/tea. No fridge though. Staff were really friendly, helpful and funny. Hotel is out of the main tourist area, but only a 2 minute...

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Helpful?
Thank 196JerryS
HotelPuduBintang, Manager at Hotel Pudu Bintang Hotel Kuala Lumpur, responded to this review

Dear Guest we would like to thank you for your kind and generous feedback on our hotel. We have taken note of your comments and will make the necessary proposals to management. Most importantly we are pleased to hear that you enjoyed your stay with us and hope you visit Kuala Lumpur again soon. Safe Travels and Kind Regards, Management.

Colombo, Sri Lanka
Reviewed 1 December 2016

Worth the price. Worth the location. Neat to Trains/bus stations. Easy access to almost every thing as malls are nearby Good food around Even supermarkets closeby Rooms are clean. Great sleep. Elevator is brand new but not super fast. but meh I have nothing to complain.

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Helpful?
Thank chrismal93
HotelPuduBintang, Manager at Hotel Pudu Bintang Hotel Kuala Lumpur, responded to this review

Dear Guest we are extremely thankful for your kind and generous feedback. We are pleased that you enjoyed your stay with us and will be upgrading our facilities. We look forward to having you back soon. Safe travels and Kind Regards, Management.

London, United Kingdom
Reviewed 25 July 2016

We arrived at 8am after an overnight bus from Thailand and having to negotiate closed train lines in town. I had mentioned early check-in in my booking, but they were not expecting us on arrival and the staff announced early check-in cost 40RM and were rude about it when we asked. They did not offer any alternative, and we had...

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Helpful?
Thank putney2015
HotelPuduBintang, Manager at Hotel Pudu Bintang Hotel Kuala Lumpur, responded to this review

Dear Guest, we thank you for your rather candid feedback. We have given instructions to our staff to provide the exact change to all our guests no matter the sum (be it 10sens / 2pence). We are sorry you had a bad experience with us and hope to improve on our service level going forward. With regards to our location,...

Singapore
Reviewed 6 June 2016 via mobile

Hi, Arrived in Kuala Lumpur by bus at about 5am. I have actually written a form on the website stating my late arrival, but I guess it got nowhere. The form on your website must not be working then. Arrived at 5am, staff did not expect us, thus check in took too long at about 10 minutes just to get...

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Helpful?
1Thank Luqman A
Perlis, Malaysia
Reviewed 29 May 2016

Stayed with my friend last saturday (28/5/16) and we did called to hotel on friday afternoon (27/5/16) and ask if this hotel really suits for us or not, and staff Nasha (malay lady - i hope that's her name) managed to convinced us to stayed in this hotel. Really feel comfy eventhough there's a noise from next room. Good location....

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Helpful?
Thank aryarifqa85
Surabaya, Indonesia
Reviewed 25 April 2016 via mobile

I stayed here for a night with my son. What i love most is that the hotel is very close to pudu station. Less than 5min walk from the exit. The room is very clean, a lil bit small but it's good enough for two. Hot and cold water, AC, flat tv work properly. The provide towel and liquid soap....

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Helpful?
1Thank pie_b0
HotelPuduBintang, Manager at Hotel Pudu Bintang Hotel Kuala Lumpur, responded to this review

Dear Guest we are extremely thankful for your kind and generous feedback. We are pleased that you enjoyed your stay with us and will be upgrading our facilities over the next few months. We look forward to having you back soon. Safe travels and Kind Regards, Management.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Ideal for fun and relaxation, Hotel Pudu Bintang is located in the Pudu area of Kuala Lumpur. The excitement of the city center is only 1.2 KM away. With its convenient location and direct Pudu LRT access the hotel offers easy access to the city's must-see destinations. The facilities and services provided by Hotel Pudu Bintang ensure a pleasant stay for guests. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine etc. Hotel Pudu Bintang is home to 50 bedrooms. All are tastefully furnished and many even provide such comforts as padded miracoil mattresses, closet, power rain showers, towels, slippers, mirror, high thread count linens etc. With an ideal location and facilities to match, Hotel Pudu Bintang hits the spot in many ways. ... more   less 

Additional Information about Hotel Pudu Bintang Hotel Kuala Lumpur

Address: Kuala Lumpur Hotel Jalan Pudu, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM79 - RM123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pudu Bintang Hotel Kuala Lumpur 2.5*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pudu Bintang Hotel Kuala Lumpur staff and other travellers.
5 questions
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Jakarta
Thailand
over a year ago
over a year ago

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Questions? Get answers from Hotel Pudu Bintang Hotel Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get yourself the one bedroom suite”
, 13 Feb 2017 | Read review
“Window rooms are better”
chrismal93, 30 Nov 2016 | Read review
“Nice hotel, good location, very clean, nice staff”
aryarifqa85, 29 May 2016 | Read review
“As far as possible from the elevator”
Socheid, 10 Apr 2016 | Read review
“room on first or second floor will be preferable”
nbbhagodiya2015, 19 Mar 2016 | Read review
5 of 5