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The hotel is located at Bukit Bintang and accessible to public transportation, and shopping malls. Check-in, check-out, and luggage assistance was smooth and efficient. The hotel has a nice interior design, having a good hotel staff. The pool area, and the hotel room have a...More
I was very pleased with this hotel. In Bukit Bintang- a very busy central area but it still felt very relaxed and unhassled. My favourite aspects of this hotel were the central position- close to transport central shopping areas markets and restaurants and the roof...More
4 Thank Moira H
Response from KLJournal, Manager at The Kuala Lumpur JournalResponded 15 January 2018
Dear Moira H,
Greetings from The Kuala Lumpur Journal!
Thank you so much for sharing this wonderful review! Our team is truly glad that you were happy with our hospitality and enjoyed the convenience of staying with us. The Journal team would very much love...More
Haven’t been compelled to write a review before, but too many inconveniences during our visit to the KL Journal to let slide.
First, the refrigerator and phone in our room were both broken. Kudos to the service team for replacing them quickly though.
1 Thank Brian R
Response from KLJournal, General Manager at The Kuala Lumpur JournalResponded 3 days ago
Dear Brian R ,
Thank you for taking the time on sharing your feedback with us. I have read through your feedback and I am so sorry that you had such an unpleasant experience during your stay with us.
I will personally look into each...More
Centrally located hotel with stylish and spacious rooms. Great service and good breakfast. There is a nice little bar next to the pool with live music at night. However the pool area looks nothing like what is shown on the pictures.More
2 Thank AA V
Response from KLJournal, Guest Relations Manager at The Kuala Lumpur JournalResponded 1 week ago
Dear AA C,
Thank you for the 5-star rating! We are glad you had a lovely time at The KL Journal.
Apologies for the surprise regarding the pool - we simply have not been able to update the pictures yet due to its recent completion...More
Actually I have my own fave hotel in Bukit Bintang area, but I was interested to book this hotel because the interior and also location..
And I am happy and willing to stay here again when I visit KL
The room is nice ambiance, easy...More
2 Thank uthinx
Response from KLJournal, Manager at The Kuala Lumpur JournalResponded 2 weeks ago
Thank you so much for all your kind words - truly honoured to be your new favourite hotel in Bukit Bintang! Glad you had an lovely all-rounding experience in The KL Journal, and that food was conveniently accessible as well.
We can't wait...More