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THE FACE Suites

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THE FACE Suites
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316 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

I planned a surprise birthday party here in the suite, after much surveying.I found that this place not only has 5 star rooms, it also has one of the most outstanding views of KL's both towers from the top 51st floor infinity pool! At a very reasonable price you could get views of both KL tower and Petronas twin towers!...

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Helpful?
Thank Kjo877
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear Kjo877, Thank you for trying us out and taking your time to review us. We are glad to know that you have enjoyed staying in the room, using the infinity pool on the sky deck and enjoying the view of Kuala Lumpur from the pool as well. We truly appreciate your feedback and we look forward to welcoming you...

London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017

we stayed here for 3 nights . Hotel is brilliant . Room was very spacious it was like an apartment . very clean . Bathroom was huge and clean . Bed and duvet was very comfortable . Free wifi .They have washing machine in the room which was a bonus with children . they have kitchenette but i only used...

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Helpful?
1Thank ghoshi
About Hotel's Favourite Review
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear ghoshi, Thank you for trying us out and taking your time to review us. We are happy to know that you have enjoyed staying in the room, using facilities and the infinity pool as well as the location of the hotel. We noted on your comment about the dressing mirror and will look into this possibility. We will have...

Sydney, Australia
Reviewed 4 days ago NEW

Our stay at KL was made better because of this excellent apartment we were in. We booked a 2 bedroom apartment and the rooms were spacious and comfortable with a fully equipped kitchenette. The suite was superb, so tastefully decorated with everything you need and then some. From the master bedroom, we had a great view of the Petronas Towers...

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Helpful?
Thank nepaliaustralian
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear nepaliaustralian, Thank you for trying us out and taking your time to review us. We are pleased to hear that you have enjoyed staying in the room, using the facilities, the infinity pool and children wading pool on the sky deck as well as the view of Kuala Lumpur from the hotel. Also, thank you for your compliments on...

London, United Kingdom
Reviewed 4 days ago NEW

Looking for a centrally located, clean and comfortable hotel? Well if you don't mind a self-catering apartment then this could be the place for you. The Face Suites are 10 minutes on foot from KLCC (the Petronas Towers) and the property's rooftop infinity pool has spectacular views over the KLCC and the nearby KL Tower which are worth the price...

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Helpful?
Thank Rallyman23
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear Rallyman23, Thank you for staying with us and taking your time to review us. We are glad to know that you have enjoyed staying in the room, the infinity pool on the sky deck and the view of Kuala Lumpur from the hotel as well as the location. We look forward to welcoming you again to the hotel in...

Reviewed 6 days ago NEWvia mobile

I stayed at the Face Suites for 3 nights in March 2017. It was spacious and clean (we booked the most basic room). We paid about $68 usd per night. The pool area had a great view of KL! Definitely stay in one evening to enjoy the view of KL from there. The pool closes at 10 pm. A bar...

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Helpful?
Thank Sherry F
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear Sherry F, Thank you for staying with us and taking your time to review us. It is always a pleasure to hear our guest had a lovely stay with us. We are happy to know you have enjoyed staying in the room, the infinity pool on the sky deck, as well as the location of the hotel. We sincerely...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

This was the best hotel I've stayed in the Far East. It was a reasonable price since I took advantage to book the suite in advance. Very spacious premier room with all the facilities available if your travelling with young family. Kitchenette was fantastic especially if travelling companions have special dietary requirements. The infinity pool offered spectacular views of the...

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Helpful?
Thank Bobby G
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear Bobby G, Thank you for taking your time to review us. We are happy to know that you have enjoyed staying in the room, using the facilities, the infinity pool on the sky deck and the view of Kuala Lumpur from the pool as well as the services you received from our staffs. We noted on your comment about...

west midlands UK
Reviewed 1 week ago

Great accommodation, large spacious with washing machine/dryer and everything you may need for your stay. The pool view is fantastic however there is construction work going on so not very peaceful listening to angle grinders and drilling if you want a restful day, saying this it looks like it is because they are putting in a restaurant in by the...

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Helpful?
Thank travelbug1975_10
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear travelbug1975_10, Thank you for trying us out and taking your time to review us. We are glad to know that you have enjoyed staying in the room, using the facilities and the services you received from our staffs as well as the location of the hotel. We noted your comment about our restaurant which is currently under construction, it...

Scotland, United Kingdom
Reviewed 2 weeks ago

The staff are very helpful, the rooms are clean and spacious. The pool is one of the coolest in the world overlooking KL and the Petronas towers. There wasn't a restaurant open at the time we were there hopefully they'll have one to match this beautiful building.

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Helpful?
Thank SevenAteNine
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear SevenAteNine, Thank you for trying us out and taking your time to review us. We are glad to know that you have enjoyed staying in the room, the infinity pool on the sky deck and the view of Kuala Lumpur from the pool as well as the services you received from our staffs. We will be having a restaurant...

Reviewed 2 weeks ago

We booked a 2 bedroom apartment, it was pretty big, nice and clean, showers were really good with a big bathtub, its a luxury place with very good service and good city view, very near to Patronas Twin Towers, rooftop pool is amazing and gym was good too, totally worth it. The only thing I would like to add is...

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Helpful?
Thank malik s
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear malik s, Thank you for staying with us and taking your time to review us. We are pleased to know that you have enjoyed staying in the room, using facilities, the infinity pool and gymnasium on the sky deck and the view of Kuala Lumpur from our hotel. On your comment about breakfast, it is currently not available because...

Reviewed 2 weeks ago via mobile

We stayed here for 3 nights only this is by far the best hotel apartments in KL , location is near to main bukit bintang but not walking distance uber/crab will cost 5-7 one way in day time and aftet 11 ride will cost only 3-4rm and the best part is the view from the sky deck (infinity pool) will...

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Helpful?
Thank Madeen K
THE_FACE_Suites, General Manager at THE FACE Suites, responded to this review

Dear Madeen K, Thank you for trying us out and taking your time to review us. We are glad to know that you have enjoyed the infinity pool on the sky deck and the view from the pool as well as the location of the hotel. We sincerely appreciate your feedback to us and we look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
THE FACE Suites, an all-suite hotel located in the heart of Kuala Lumpur comprising of 200 units of sheer luxury and exclusivity with an inspired design and attention to details in the city with a view of stunning Kuala Lumpur's skyline. Designed to cater the need for business and leisure travelers, the hotel offers One Bedroom and Two Bedroom ranging from 83 sqm to 138 sqm with categories from Superior, Deluxe, and Premier to Grand Premier. The suites are fully furnished with integrated living room, kitchenette that are equipped with modern appliances, bedroom, en suite bathroom and a work or study area. Other facilities in the suites would be LED TV with 40 ASTRO channels which includes 9 sports channels, wired and wireless internet access (Wi-Fi), washing machine and dryer, and iron with ironing board. The infinity pool located on the 51st floor offers panoramic views of the Kuala Lumpur's skyline where guests can dip and relax in the pool with views of Petronas Twin Towers and KL Tower as the backdrop. Other facilities available are children's wading pool and gymnasium with latest gym and cardio equipment. Strategically located at Jalan Sultan Ismail, THE FACE Suites is surrounded by major expressways that are easily accessible for cars and public transportation that are within walking distance such as the nearest subway train Dang Wangi LRT and Bukit Nanas Monorail. The hotel is also a central to notable corporate offices in the Central Business District (CBD). It is also a short walking distance to the iconic Petronas Twin Towers, KL Tower, shopping malls and entertainments. ... more   less 

Additional Information about THE FACE Suites

Address: 1020 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM328 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — THE FACE Suites 5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from THE FACE Suites staff and other travellers.
27 questions
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Questions? Get answers from THE FACE Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with tower views”
  • Bathtub
 of 5 bubbles Kjo877, 20 Mar 2017 | Read review
“Choose a high floor room with Petronas Towers view”
 of 5 bubbles Rallyman23, 19 Mar 2017 | Read review
“Get a room on a high floor facing the Petronas towers”
 of 5 bubbles SevenAteNine, 9 Mar 2017 | Read review
“Rooms on higher floors give great view to city or Petronas”
 of 5 bubbles Naren19, 8 Mar 2017 | Read review
“Higher floors are better”
 of 5 bubbles Gooordon, 27 Feb 2017 | Read review
5 of 5