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No. 6 Jalan Stesen Sentral Kuala Lumpur Sentral, Kuala Lumpur 50470 Malaysia
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Traveller (1611)
Room & Suite (633)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#28 of 780 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
The St. Regis is a luxury hotel in the heart of Kuala Lumpur, Malaysia with an extensive private art collection that will take you on journeys through various cultures and time periods throughout history—from Fernando Botero's monumental horse sculpture to Barnaby Hosking’s three-dimensional Birds & Butterflies installation. The St. Regis is a luxury hotel that offers cutting-edge facilities for any event or meeting you may have in mind, with plenty of space to host your gathering and elegant accommodations across the globe!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Babysitting
Free shuttle or taxi services
Paid private parking on-site
Wifi
Hot bath
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Housekeeping
Room service
Safe
Sofa
VIP room facilities
Bottled water
Iron
Laptop safe
Minibar
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
Hindi, Indonesian, Malay
Hotel links
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Location

100Great for walkers
Grade: 100 out of 100
147Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
679Reviews23Q+A75Room tips
Traveller rating
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  • 39
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  • 28
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Phil G wrote a review 28 Mar
Albuquerque, New Mexico541 contributions190 helpful votes
Loved the property. Newer building. Rooms were great. Amenities nice. The staff were super awesome. Ate breakfast most mornings at the hotel and the choices, quality and setting were terrific. We did the nearby museum. We also walked over to the bird attraction. Don’t remember the name but it was really good. Got to know the metro system and took it to CBD several times. Really enjoyed the stay.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Learn the metro early.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Py19 wrote a review 19 Mar
12 contributions17 helpful votes
+1
This is one of the best luxury hotels that we have stayed in. Outstanding in many ways in terms of service, food quality, comfort and environment. We were here for a short staycation of my son who wanted a hotel stay for his birthday. We felt warmly greeted the moment we checked in, room was spacious and there is a dressing room for you to park your luggages and toiletries. Hotel was quiet and we loved the privacy. Breakfast is one of the best hotel breakfast served. There is a MRT station next to the hotel which we used it for our Chinatown food hunting. It was only one stop away. Overall we loved our experience here and would recommend to anyone to spend a special day with your loved ones here
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 1 week ago
Dear kohp2019, Thank you so much for choosing The St. Regis Kuala Lumpur for your staycation and for you kind feedback. I am delighted to learn that you had a fantastic time and enjoyed your stay with us for this special occasion. We strive to give the best service and create exquisite stays for our guests and going through your comment makes us believe that we have achieved this goal. We truly hope to have the opportunity to welcoming you back in the near future. Best regards, Anja Frankenbach General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eva K wrote a review 13 Mar
1 contribution
#1312 Me and my husband was looking very forward to have an amazing stay at this hotel, however the services provided by a big name of The St Regis Kuala Lumpur, a Marriott hotel has actually fell down far beyond my humble expectations. As we arrived to checkin at 7.30 pm, we were 'welcomed' by blank emotion receptionist. No warm welcome, and the checkin process seems to be very brief, and I can say that they were rushing the process. They only mentioned breakfast & pressing service inculded for 2 daily, no other information were told to us. The next day we were planning to visit the Aquaria, called up to the butler for informations and we were told the place will be closed at 10 pm. When we arrived Aquaria KLCC actually closed at 7.00 pm. The butler somewhat wrongly gave us the information, resulting we had to find the information by ourselves. On the same day, I asked for an adapter, somehow Reception said they are not providing it and declined my request, there was no effort of them at all to at least find it first. When we returned to the hotel from outside passing by the lobby, we bumped into staffs and there was no greetings at all as if we re not existed there as your guest. I've been to too many hotels, even a 4-star rating and their service was far beyond good compared to The St Regis Kuala Lumpur. Overall, it doesn't worth every single penny that I spent. I don't usually write any review but this actually unacceptable and I need to let you know so your future guests will not have to experience this 'unforgettable' memories. Thank you.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 2 weeks ago
Dear EvaK3706, thank you for choosing The St. Regis Kuala Lumpur for your recent stay and for sharing your honest feedback. I am sorry to hear that our service was not up to the level The St. Regis is known for and I would like to apologize for this. The shortfalls mentioned are definitely something unexpected and unacceptable and I’d like to thank you for bringing them to my attention. Please be rest assured that we have taken steps to address the concerns with our teams as we strive continually to ensure an exquisite experience. Guest satisfaction remains our top priority which will not be compromised. Please let me know if you plan to visit our hotel again so I can be your contact person. Best regards, Anja Frankenbach General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
G. Khansa I wrote a review Feb 2023
Jayapura, Indonesia7 contributions2 helpful votes
I stayed in room 909 and the room was magnificent. I really love the service, it was quick and efficient. Staff are professional, i feel the five star quality from them. The breakfast is not what I expected, especially the pastries. That is the only thing that need improvement. Overall I really enjoyed my stay. :)
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 3 weeks ago
Dear gekait, Thank you very much for staying with us and for sharing your nice comments about your room and the service. Regarding breakfast, I will share your feedback with my Culinary and Food & Beverage Team in order to work on the continous improvements. I certainly hope that future plans will bring you back to stay with us again. Best regards, Anja Frankenbach General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bondisim wrote a review Feb 2023
Singapore, Singapore22 contributions
Stayed at St Regis KL for a week with my family (5 yo boy). The Hotel staff were friendly and helpful. I'm impressed by the butler service. The Butlers are attentive to our needs. offering assistance to my family whenever possible. Once they know my wife and 5yo son is joining me, they set up a small play area and a bed guard for my son. For hotel guest. car park is complimentary.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Location wise, there's not much shopping or food area nearby, there's a MRT station just beside...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 8 Feb 2023
Dear Bondisim, Thank you very much for choosing The St. Regis for your family staycation. I am pleased to learn that you and your family have enjoyed your stay with us, especially our signature butler service. Looking forward welcoming you back to The House of Astor. Best regards, Anja Frankenbach General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
martin.p wrote a review Jan 2023
Zurich, Switzerland25 contributions19 helpful votes
I like St. Regis properties and this one was not an exception - I loved the room - spacious, modern, all was working (AC, TV, bathroom). Also breakfast were pretty amazing - large variety of all kind of food and so we enjoyed the SPA. I enjoyed the bar as well, however 2 drinks from their signature list were not available... What I however regretted were the services - staff at breakfast was chaotic and it took them ages to bring me a coffee plus they provided us with a really dirty table-napkin; we did not get a room service one day and when asking for additional one, they came too early (we specifically told them to wait until certain hour while we leave), plus some other minor issues. Plus, the ambassador status was not much recognized... if they manage to improve the service, I'll gladly come back.
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Date of stay: December 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 31 Jan 2023
Dear martinpolakovic, Thank you for staying at The St. Regis Kuala Lumpur and for taking the time to share with us your feedback. I am pleased to learn that you have enjoyed our spacious rooms. Please accept my sincere apologies for the service issues you had during your stay. The ones you have highlighted are disappointing and should not have happened. Our guests’ comfort and experience is very important to us and more so, you as our loyal Ambassador Elite member. I am looking into each area in greater detail and will be addressing them with each of our teams. I sincerely hope to have another chance to welcome you back and prove to you that we can deliver the St. Regis experience. Please do let us know if you plan to return and we will be happy to assist. Warm regards, Anja Frankenbach General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SallyG wrote a review Jan 2023
Atlanta, Georgia87 contributions39 helpful votes
I stayed here for one night and my only regret is that it was entirely too short because this hotel certainly deserves a longer stay to take in all they have to offer. From check-in to check-out, I felt incredibly valued and appreciated. My Platinum Bonvoy status was acknowledged in many special ways. This hotel is beautiful. From the expansive lobby area with marble floors and high ceilings with well-appointed wall art. The check-in process was seamless. I was pleasantly surprised to be upgraded to fabulous Carol Astor Suite that came complete with a personal butler. The suite is spacious and beautiful designed. It even comes with professional massage room for in-room spa service if necessary. The handwritten Welcome and Turndown notes were well received and heartfelt. Thank you Auk! I got to partake in the wonderful Afternoon Tea experience in the Drawing Room. I highly recommend this experience. I stumbled upon the Macallan Astor Bar while looking for the Crystal Bar to redeem my welcome cocktail. What a great detour it was! This bar is one-of-a kind and holds a very special and rare collection of Macallan Whiskey. Nick gave me a tour and shared insider knowledge about the Red Collection. I got the Crazy Rich Asians movie experience by stepping into the exquisite Decanter Room. What a night! Do not miss the breakfast experience. It's a great spread with traditional breakfast food selections to incredible Asian cuisine options from the active chef stations. I recommend having the Front Desk/Concierge arrange for your airport transfer as it was handled incredibly. The best part for me was the staff I encountered. These particular staff members stood out for their warmth, professionalism and spirit-to serve: - Auk: Butler - Andrew: F& B Manager (Thanks for the special note and goodbye treats) They came in handy on my long flight back home. It was such a sweet surprise. - Sam: Bartender at Crystal Bar - Nick: Astor Bar (Thanks for the great tour, service and great knowledge on Macallan whiskey - Shan: Astor Bar (Thanks for helping me create unforgettable memories with your photography/videography skills - Darshan: Assistant Manager -Alya : Astor Bar - Ronaldo: Bartender - Nana & Lindsey: Front Desk I can't wait to return to KL! This will be my choice hotel!
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 29 Jan 2023
Dear MsSallyNG, Greetings from The St. Regis Kuala Lumpur. Thank you for taking the time to share your experience with us. Your feedback is truly valued! I am most delighted to learn that you had a wonderful experience at The St. Regis Kuala Lumpur and had a chance to enjoy the spacious Caroline Astor suite, the facilities and services we offer. I would also like to express my gratitude for taking the time to write a comment full of words of praise and compliments highlighting several of our hosts, which undoubtedly makes our job worthwhile. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment makes us believe that we have achieved this goal. We certainly hope that future plans will bring you back to stay with us for another exquisite experience. Warm regards, Anja Frankenbach General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Renatad4 wrote a review Jan 2023
San Francisco, California188 contributions111 helpful votes
We loved this hotel. We booked a Caroline Astor suite, which had fabulous views of the botanical gardens and the city beyond. The bathroom was had the same vista and was gorgeous. Huge living room, lovely bedroom, large walk in closet, massage room and a powder room. I was ready to move in. Wonderful breakfast buffet, with caviar. Easy walk to the gardens, museum or the train station. We will come back!
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 24 Jan 2023
Dear Renatad4, Warm greetings from The St. Regis Kuala Lumpur. Thank you so much for your wonderful review of your last stay. We are pleased to learn that you have enjoyed the comfort of our spacious Caroline Astor Suite and our luxurious breakfast buffet. We hope you choose to stay with us again when your travels bring you back to the area. Best regards, Anja Frankenbach General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jac1999 wrote a review Jan 2023
London, United Kingdom114 contributions125 helpful votes
Outstanding stay at St Regis recently. The staff we exceptional, the room sumptuous, and the breakfast utterly delicious. Can’t fault it whatsoever. It’s also very convenient for Sentral which means you’re in the centre of everything and can get everywhere. I’ll be back :)
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 21 Jan 2023
Dear jac1999, Warm greetings from The St. Regis – The Best Address in Kuala Lumpur and thank you for taking the time to share your feedback with us. We really appreciate it and are pleased to know that you had an outstanding stay with us. We truly hope to have the chance to welcome you back very soon and to meet and greet you personally. Please do not hesitate to contact me if there is anything else I may assist you with. Warm regards, Anja Frankenbach General Manager anja.frankenbach@stregis.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karl K wrote a review Dec 2022
Hong Kong, China15 contributions43 helpful votes
Have stayed second time in this hotel. Marriott status everytime taken into account. Room fantastic. Breakfast top notch. Facilities can also not be better and the main restaurant and cigar lounge are some of the best in Asia.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anja Frankenbach, General Manager at The St. Regis Kuala Lumpur
Responded 19 Dec 2022
Dear karlk628, Thank you for choosing The St. Regis Kuala Lumpur for your recent stay and for taking the time to share your experience with us. We are pleased to learn that you enjoyed your stay and our spacious rooms and also our culinary offer at The Brasserie restaurant as well as at The Astor Bar. We hope to have the chance to welcome you soon again as our appreciated guest and would love to meet you personally. Please do not hesitate to contact me, if there is anything else I may assist you with. Warm regards, Anja Frankenbach General Manager anja.frankenbach@stregis.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$238 - US$286 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
208
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THE ST. REGIS KUALA LUMPUR (R̶M̶ ̶1̶,̶0̶1̶7̶) RM 946: UPDATED 2023 Hotel Reviews, Price Comparison and 1,702 Photos - Tripadvisor

Frequently Asked Questions about The St. Regis Kuala Lumpur
Which popular attractions are close to The St. Regis Kuala Lumpur?
Nearby attractions include Royal Malaysia Police Museum (0.5 km), Nu Sentral (0.4 km), and National Museum (0.2 km).
What are some of the property amenities at The St. Regis Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Kuala Lumpur?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The St. Regis Kuala Lumpur?
Conveniently located restaurants include Chambers Grill, Iketeru Restaurant, and Chynna.
Are there opportunities to exercise at The St. Regis Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The St. Regis Kuala Lumpur have an airport shuttle?
Yes, The St. Regis Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The St. Regis Kuala Lumpur have airport transportation?
Yes, The St. Regis Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Kuala Lumpur offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.