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Hotel H2O

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1,098 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Bangkok, Bangkok, Thailand
Reviewed 13 January 2017

I love the bar by the bay and the room is clean... and the room is pretty and affordable. Breakfast is not that yummy...but the view of this hotel is really nice. I always stay in this hotel and I will keep coming back :)

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Helpful?
Thank Emma C
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for this review of your recent stay. We are delighted to know that you enjoyed your stay here in Hotel H2O and we thank you also for appreciating the Whitemoon Bar. On the other hand, we regret to know that the breakfast offered was not to your expectation. Please accept our sincere apologies and...

Oslo
Reviewed 12 January 2017

We booked an Aqua room, for two adults and 1 teen. First impressions: nice aquarium, but the room was very small if we were to have an extra bed too, no privacy for the bathroom/toilet was the worst part. We decided to upgrade to a larger room and was given the Bay View room. The room size was larger, enough...

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Helpful?
Thank Ellen313
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! We appreciate that you took time to share your feedback on your recent stay with us. Hotel H2O is committed to providing its guest with the utmost comfort satisfaction. It is a regret to know that your experience was not to your expectations. With regards to your comment on bed bugs, we already coordinated with our...

Malay, Aklan, Philippines
Reviewed 8 January 2017

Enjoyed our stay especially the room with fish tank, daughter enjoyed very much! Room is well decorated and amenities are great! Location is good! Valet parking service and staffs are attentive. Enjoyed the breakfast, eat all you can!

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Helpful?
Thank MASTER_PETER_TAY
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to write a review about our property. It is such a delight to know that you had a good experience and particularly enjoyed the Aqua room; it is one of the top features of our hotel. We would also like to thank you for appreciating the service given by our staff...

Reviewed 3 January 2017

Only stayed one night here and wish we could of stayed longer. Superb location as it overlooks the bay and watch the stunning sunset. The staff were excellent and the food/drink was very good and reasonable. The room itself was swanky and clean

Review collected in partnership with statravel.com
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Helpful?
Thank David B
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to post a review. We are delighted to know that you enjoyed your stay with us particularly in our Bayview room. Truly, our Bayview is where you can see and enjoy the beautiful sunset at Manila Bay. We would also like to thank you for acknowledging our staff as well as...

Mandaluyong, Philippines
Reviewed 2 January 2017

The last time we stayed in this hotel was about 3 years ago. We booked the aqua room then, I remembered it was pleasant enough. That's why I booked early (September) through Agoda for our 2 nights new year family staycation. VALET: We arrived 31 December around 430 pm, we were informed that valet was full and we have to...

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Helpful?
1Thank Elsa E
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to post a review. We regret to hear that your experience was not to your expectation and we would like to express our sincerest apologies for the inconvenience caused. I have spoken with our F&B Manager, and discussed your comment about the food and room service. Rest assured this has been...

Reviewed 2 January 2017

Using a 1-10 scale: Architecture Visual: 10 White moon bar visual ambiance: 9 Check in speed: 2 Noise privacy in the room: 3 Phone responsiveness by staff: 4 Bed comfort: 7 Smell: 8 Food selection: 5 Suggest Indian Curry, Fresh coconuts, Babinka and Espresso options. Knowledge of receptionist about basic questions about the hotel: 4 It's important to know the...

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Helpful?
1Thank Dane R
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for bringing your concerns to our attention. These are vital for the hotel in order for us to improve. I have taken note of the items that you have pointed out for us to address. Rest assured that proper actions were done right away to avoid similar incidents from occurring in the future. Aquarium...

San Mateo, Rizal, Philippines
Reviewed 30 December 2016

This is a bit long but hope you can be patient with my rants. Booked the executive suite for a 3 day 2 night staycation. I base my reviews on 4 things. 1. Service (Good and courteous staff) 2. Accomodations (wifi, interiors cleanliness, space etc) 3. Food. 4. Cost. Busy that we are it was a last minute decision on...

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Helpful?
3Thank Mark G
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to post a review. We regret to hear that your experience was not to your expectation and we would like to express our sincerest apologies for any inconvenience caused. We appreciate and truly value your comments as these help us to improve. I would like to apologize for the unpleasant experiences...

Boston, Massachusetts
Reviewed 28 December 2016

Great hotel for a family or a get away with the loved one! If you want a room with an aquarium in it, you must book an "aqua" room. Sadly, they were all booked so we opted for the Bay View room which was more expensive but I guess it's up to your preference as we would have rather had...

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Helpful?
Thank Eric L
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to post a review. Your comment about the transparent glass wall of the shower room is noted. We are currently looking at extending the glass frosting on it or hopefully change its design totally. Our sincerest apologies for the inconvenience it caused you. We regret to know that you encountered some...

Brighton
Reviewed 28 December 2016

I loved staying at H2O - the staff were friendly but not over the top, the room was amazing (we had an aqua room and the fish tank was incredible) and the breakfast was far better than what I had had in other locations in Philippines. I really enjoyed that there was a lot to do there such as the...

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Helpful?
Thank BarbieKimber
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to write a review. We are always delighted to read the positive experiences of our guests. your feedback will be shared to the rest of our team. We would also like to thank you for recommending Hotel H2O through Tripadvisor. We truly value your comments as these will help us improve...

Manila, Philippines
Reviewed 28 December 2016

Stayed here with my 2 year old son, Mom and a friend. I got a Metrodeal voucher for 3,899 inclusive of an Overnight Stay at Standard Aqua Room (no breakfast included) plus half-day tour at Manila Ocean Park good for 2 persons. In our case, Metrodeal vouchers are applicable for weekday booking only (Mon-Wed). I also need to avail another...

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Helpful?
Thank Lyra_Pilipinas
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! We appreciate that you took time to share your feedback on your recent stay with us. Hotel H2O is committed to providing guests with the utmost comfort satisfaction. We are delighted to know that you over-all enjoyed your stay with us and appreciated our hotel room as well as the hospitality given by our staffs. Your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 

Additional Information about Hotel H2O

Address: Luneta | Behind Quirino Grandstand, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: RM317 - RM1,379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel H2O 4*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Priceline and Jetsetter so you can book your Hotel H2O reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Spa Hotel in Manila
#6 Luxury Hotel in Manila
#9 Romantic Hotel in Manila
#10 Business Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Hotel H2O staff and other travellers.
28 questions
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Questions? Get answers from Hotel H2O staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small but clean and comfy rooms.”
 of 5 bubbles V7306ROantoniom, 23 Jan 2017 | Read review
“Park view room - best view , aqua rooms - you feel you are inside an aquarium”
 of 5 bubbles buddymigs, 23 Jan 2017 | Read review
“get a corner room with bay and city view, unless you like fish so get an aquarium room”
 of 5 bubbles cruzin99, 20 Jan 2017 | Read review
“If you have kids with you, take the aquarium room, they'll surely love it, otherwise, the park and harbor/ocean view is good too.”
  • the aquarium room, the whole wall is an aquarium, lights off at 9pm and comes on again at 6am
 of 5 bubbles ellenk422, 14 Jan 2017 | Read review
“request for a more quiet room.”
 of 5 bubbles emmacP5326CP, 13 Jan 2017 | Read review
5 of 5