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Waterfront Manila Pavilion Hotel & Casino

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Waterfront Manila Pavilion Hotel & Casino
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495 Reviews from our TripAdvisor Community

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Showing 360: English reviews
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Reviewed yesterday NEWvia mobile

Nice locations coz outside the hotel there a lot of resto,banks,convinient store.the rooms was cozy and cold.. Very accomodating staff :) the buffet food was great..including the casino all the amenities was awesome :)

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Helpful?
Thank Carol M
Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

We only stayed the one night but everyone was really friendly, room clean and tidy, bathroom had good appliances and in the premier deluxe suite we had the comfiest bed I've slept on in a while. Airport transfers are much cheaper by metered taxi than what the hotel offered (white taxi to the right of the arrivals lounge) we paid...

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Helpful?
Thank HannahDawn87
Reviewed 1 week ago via mobile

Lobby was good. Check in process was fast. Room was specious, clean, and bed was comfortable. But there was some issues need to be improved; 1- although WIFI was complementary, but to got connected inside the room was so difficult. 2- hot water seems to be not available all the time, which forced me to have a cold shower for...

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Helpful?
Thank Bader76
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us and for complimenting the appearance of our lobby, the speed of our check-in process, and the condition and cleanliness of our guestroom and bed. Regarding your comment on our WiFi services, we are pleased to inform you that we...

Aklan Province, Philippines
Reviewed 4 weeks ago

I had a pretty good experience staying in this hotel. Buffet breakfast offers variety of food selection, staff are efficient, air conditioning unit is great. I happened to have a room that has a view of the Rizal park. Fire works displayed by nearby cities gets u a privilege. Downside is, wifi connection in my room is too weak :(

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Helpful?
Thank Msluch B
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We are delighted to hear that you very much appreciated the wide variety of our breakfast buffet,...

Los Angeles, California
Reviewed 17 February 2017 via mobile

Just stayed 2 nights and going back 2 more nights at the end of the trip. Charged $20 to pick up from airport, very professional, no hassle . Hotel staff helpful and kind. Upgraded room has a great view!!!! 1 block from rizal park and museums, walked all over, mall is close and so i fast food. Security is great....

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Helpful?
Thank lindseyusa
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

Reviewed 14 February 2017 via mobile

I've seen different reviews about this hotel so I've decided to give it a try.when I checked in customer service was superb with greetings and smiles.the room they gave me was very clean modern and spacious the bed very comfortable and a nice comforter so my sleep was very good.as soon as I step out my room the hotel staff...

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Helpful?
Thank Robert G
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Robert, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We are delighted to hear that you were impressed by our staff, the service, our guestrooms, our beds, and the buffet. It is our pleasure to have served you!...

Reviewed 4 February 2017 via mobile

I was here to stay a day. The hotel is located not far from a 7-11, walking distance to the Robinsons shopping mall as well the Court of Appeals. The hotel wise, it's okay. The front desk have taken a very long time to process my stay verification. Approximately more than 10minutes I have stand, and no welcome drinks is...

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Helpful?
Thank John M
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear John M, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. Our standard check-in process takes 3-5 minutes to complete. Apparently, we were not able to deliver this...

Reviewed 3 January 2017

It is the first time that my husband and I spent the New Year's Eve not at home. We didn't expect a lot because we know that Waterfront Manila Pavilion is one of the prisoners in the hotel industry. But everything turned very well except for some minor concerns. Rooms are newly renovated. I requested for one queen or king...

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Helpful?
1Thank April A
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear of your pleasant stay. Regarding your comment on our gym and pool area, it is our pleasure to inform you that we will be implementing many upgrades to our...

Reviewed 2 January 2017 via mobile

My Children enjoyed the stay and I will definitely go back to check in staffs are all friendly the cost is affordable it is convenient to everything near Luneta park near the mall and most of all near the churches

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Helpful?
Thank Judea C
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

Reviewed 2 January 2017 via mobile

Old hotel, room is dusty, no room amenities provided, staff is not well trained on where to go for places and commute. Swimming pool is grouse.. This hotel needs a lot of renovation.. Breakfast buffet offers a good Filipino foods but presentation is needed to look after and give importance for some allergy/ food contamination. Only things is in the...

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Helpful?
4Thank Marilyn C

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: RM279 - RM430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Waterfront Manila Pavilion Hotel Manila
Waterfront Manila Pavilion Hotel And Casino
Hotel Style:
#2 Casino Hotel in Manila
#11 Spa Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Manila Pavilion Hotel & Casino staff and other travellers.
8 questions
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MASHAD
1 month ago
Cavite City, Philippines
3 months ago
Bulacan Province, Philippines
8 months ago

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Questions? Get answers from Waterfront Manila Pavilion Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“as high up as possible to avoid the busy manila street noise”
 of 5 bubbles darrens456, 21 Dec 2016 | Read review
“above the 17th floor”
 of 5 bubbles CaptKing, 25 Oct 2016 | Read review
“Ask for the odd number rooms”
 of 5 bubbles markcG646GS, 6 Oct 2016 | Read review
“pay more for best views, i guess”
 of 5 bubbles H5314DHjens, 1 Jul 2016 | Read review
“for these prices, try to get a hotel room at a different 4 star hotel for the best quality room”
 of 5 bubbles darrens456, 30 Jun 2016 | Read review
5 of 5