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Waterfront Manila Pavilion Hotel & Casino

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486 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Reviewed 2 weeks ago

It is the first time that my husband and I spent the New Year's Eve not at home. We didn't expect a lot because we know that Waterfront Manila Pavilion is one of the prisoners in the hotel industry. But everything turned very well except for some minor concerns. Rooms are newly renovated. I requested for one queen or king...

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Helpful?
Thank April A
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear of your pleasant stay. Regarding your comment on our gym and pool area, it is our pleasure to inform you that we will be implementing many upgrades to our...

Reviewed 2 weeks ago via mobile

My Children enjoyed the stay and I will definitely go back to check in staffs are all friendly the cost is affordable it is convenient to everything near Luneta park near the mall and most of all near the churches

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Helpful?
Thank Judea C
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

Reviewed 2 weeks ago via mobile

Old hotel, room is dusty, no room amenities provided, staff is not well trained on where to go for places and commute. Swimming pool is grouse.. This hotel needs a lot of renovation.. Breakfast buffet offers a good Filipino foods but presentation is needed to look after and give importance for some allergy/ food contamination. Only things is in the...

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Helpful?
1Thank Marilyn C
Reviewed 3 weeks ago via mobile

not what i expected really . there's no bidet and the pool is devastating but the breakfast is all right .... the room is spacious really but the gym is like meh and they should really do something abt the old benches around the pool

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Helpful?
1Thank axelrodd
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. Regarding your comments about our pool and gym, it is our pleasure to inform you that we...

New York City, New York
Reviewed 4 weeks ago

Booked through agoda, had a better price than here or google. Overall much improvement since my last visit but still significant service issues not expected at a "4 star" hotel. First, the bookings from tripadvisor/agoda do not automatically enter their reservation system so you can be checked in. I would have expected that a 1 hour delay between the email...

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Helpful?
Thank darren s
Reviewed 1 December 2016 via mobile

 We booked 2 rooms, because we are 3 adults and we arrived the staff offer us a presidential room for the same price for 2 rooms. When we asked about beds, they said that there are enough beds, but when we came in, there were a lot of rooms, but only 1! Bed. We went to the reception again and...

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Helpful?
1Thank Pavel Z
Reviewed 28 November 2016 via mobile

Pros: Rooms are quite spacious Basic amenities with room safe (don't know if it works though) Comfy beds Central location- near Luneta Park, Robinsons Mall, Mall of Asia, historical sites Food is above satisfactory but pricey Walls are thick so you don't really hear that much noise Staff is friendly Cons: Rooms smell like cigarette smoke (at times the smell...

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Helpful?
1Thank Blametheweather
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We are delighted to hear that you appreciated the space of our room, our property's location, our...

Bogota, Colombia
Reviewed 25 November 2016

The location is really good, close to many sightseeing spots. You can get there by public transportation. Even though, taxis are not expensive. The hotel is not new, there are some areas that look old. The pool for example. The casino is good, I played Texas Holdem. The best hing: the view.

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Helpful?
Thank Wilmar186
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear of your otherwise pleasant stay. Regarding your comment on our pool, we are pleased to announce that the pool area renovation is one of our top priority projects for...

Reviewed 15 November 2016 via mobile

My wife and I stayed here for one night. When we booked the room we were told there would be no problem checking in early and me using the facilities whole age went shopping. On getting there early, the very grumpy receptionist tried to charge us extra and said that the facilities couldn't be used without payment. Once we had...

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Helpful?
Thank Steven P
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear that you loved our breakfast. It is indeed our procedure to charge for early check-ins. However, we regret that this has caused you inconvenience. Please accept our sincere apologies...

Reviewed 15 November 2016 via mobile

this hotel is located strategically in ermita,manila. so our guests from WHO and from all over metro manila have heaved a sigh of relief when we chose to conduct our event here. the wifi, although quite fluctuating, is fast. the coffee is freeflowing and stimulating. service is efficient and the food is very filling .just one flaw though: the sound...

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Helpful?
Thank Irene F
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. Your comment on our sound system is duly noted. We will relay this to the concerned people for immediate rectification and improvement. We look forward to the pleasure...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: RM299 - RM495 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Agoda and Travelocity so you can book your Waterfront Manila Pavilion Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Manila Pavilion Hotel Manila
Waterfront Manila Pavilion Hotel And Casino
Hotel Style:
#3 Casino Hotel in Manila
#11 Spa Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Manila Pavilion Hotel & Casino staff and other travellers.
5 questions
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Cavite City, Philippines
1 month ago
Bulacan Province, Philippines
6 months ago
Bacoor, Philippines
10 months ago

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Questions? Get answers from Waterfront Manila Pavilion Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“as high up as possible to avoid the busy manila street noise”
 of 5 bubbles darrens456, 21 Dec 2016 | Read review
“above the 17th floor”
 of 5 bubbles CaptKing, 25 Oct 2016 | Read review
“Ask for the odd number rooms”
 of 5 bubbles markcG646GS, 6 Oct 2016 | Read review
“pay more for best views, i guess”
 of 5 bubbles H5314DHjens, 1 Jul 2016 | Read review
“for these prices, try to get a hotel room at a different 4 star hotel for the best quality room”
 of 5 bubbles darrens456, 30 Jun 2016 | Read review
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