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Waterfront Manila Pavilion Hotel & Casino

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Waterfront Manila Pavilion Hotel & Casino
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481 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Reviewed 6 days ago NEWvia mobile

 We booked 2 rooms, because we are 3 adults and we arrived the staff offer us a presidential room for the same price for 2 rooms. When we asked about beds, they said that there are enough beds, but when we came in, there were a lot of rooms, but only 1! Bed. We went to the reception again and...

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Helpful?
Thank Pavel Z
Reviewed 1 week ago via mobile

Pros: Rooms are quite spacious Basic amenities with room safe (don't know if it works though) Comfy beds Central location- near Luneta Park, Robinsons Mall, Mall of Asia, historical sites Food is above satisfactory but pricey Walls are thick so you don't really hear that much noise Staff is friendly Cons: Rooms smell like cigarette smoke (at times the smell...

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Helpful?
Thank Blametheweather
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We are delighted to hear that you appreciated the space of our room, our property's location, our...

Bogota, Colombia
Reviewed 1 week ago

The location is really good, close to many sightseeing spots. You can get there by public transportation. Even though, taxis are not expensive. The hotel is not new, there are some areas that look old. The pool for example. The casino is good, I played Texas Holdem. The best hing: the view.

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Helpful?
Thank Wilmar186
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear of your otherwise pleasant stay. Regarding your comment on our pool, we are pleased to announce that the pool area renovation is one of our top priority projects for...

Reviewed 3 weeks ago via mobile

My wife and I stayed here for one night. When we booked the room we were told there would be no problem checking in early and me using the facilities whole age went shopping. On getting there early, the very grumpy receptionist tried to charge us extra and said that the facilities couldn't be used without payment. Once we had...

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Helpful?
Thank Steven P
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear that you loved our breakfast. It is indeed our procedure to charge for early check-ins. However, we regret that this has caused you inconvenience. Please accept our sincere apologies...

Reviewed 3 weeks ago via mobile

this hotel is located strategically in ermita,manila. so our guests from WHO and from all over metro manila have heaved a sigh of relief when we chose to conduct our event here. the wifi, although quite fluctuating, is fast. the coffee is freeflowing and stimulating. service is efficient and the food is very filling .just one flaw though: the sound...

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Helpful?
Thank Irene F
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. Your comment on our sound system is duly noted. We will relay this to the concerned people for immediate rectification and improvement. We look forward to the pleasure...

Reviewed 3 weeks ago via mobile

The Manila Pavillion was the first hotel I stayed in Manila way back in 2004 & 2005.Amazing transformation since then!My recent visit was a very enjoyable experience,welcoming,friendly & efficient staff,very nice room & an extremely good buffet breakfast.I will definitely return

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Helpful?
Thank TonyKav
NKatipunan, AdministrativeOfficer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We are delighted to hear that you appreciated our staff, buffet breakfast, and the overall transformation of our hotel! We look forward to welcoming you again at Waterfront...

Copenhagen, Denmark
Reviewed 3 weeks ago

The Manila Pavillon hotel is very close to the Intramuros old city and the Rizal Park. Makes it easy to walk to - and also to take a stroll along the Rojas Avenue. Many small restaurants where local dishes are in abundance.

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Helpful?
Thank Finnhugo
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

Australia
Reviewed 4 weeks ago via mobile

Myself and my wife stayed two nights here, very helpful staff very accommodating to our needs and great breakfast buffet, Only issue for us was ( as non smokers) the cigarette smoke you could smell through out the hotel.

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Helpful?
Thank jaymz007
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us and for commending our staff, service, and buffet breakfast. We understand that some parts of the hotel smelled of smoke at some point during your stay although we are a non-smoking property. Please accept our sincere apologies for this....

Manila, Philippines
Reviewed 1 November 2016 via mobile

Accessible location. Few steps away from the LRT. Rooms are ok, with basic toiletries and beddings. Guests can enjoy free access to the gym and swimming pool. Near Luneta, Manila Ocean Park and US Embassy. Breakfast is OK but if you prefer to eat outside the hotel there are nearby fastfood and restaurants. Casino not too crowded.

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Helpful?
Thank MCamrel
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your feedback and recognizing the value we created for you during your stay. However, may we ask how do you think we can further improve our buffet and our guestroom for them to stand out? Thank you so much for the valuable...

Oostvoorne, The Netherlands
Reviewed 25 October 2016

Stayed for a week for a meeting and workshop. Good food, excellent service, friendly very helpfull people AC was a little too dry. Within walking distance of attractions like the old city. A large shopping mall only a couple of hundred meters away

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Helpful?
Thank CaptKing
NKatipunan, AdministrativeOfficer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognize the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: RM298 - RM503 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Waterfront Manila Pavilion Hotel And Casino
Waterfront Manila Pavilion Hotel Manila
Hotel Style:
#2 Casino Hotel in Manila
#11 Spa Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Manila Pavilion Hotel & Casino staff and other travellers.
5 questions
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Bulacan Province, Philippines
4 months ago
Bacoor, Philippines
8 months ago

See all questions (5)

Questions? Get answers from Waterfront Manila Pavilion Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“above the 17th floor”
 of 5 bubbles CaptKing, 25 Oct 2016 | Read review
“Ask for the odd number rooms”
 of 5 bubbles markcG646GS, 6 Oct 2016 | Read review
“pay more for best views, i guess”
 of 5 bubbles H5314DHjens, 1 Jul 2016 | Read review
“for these prices, try to get a hotel room at a different 4 star hotel for the best quality room”
 of 5 bubbles darrens456, 30 Jun 2016 | Read review
“There are some good views over Manila from the upper floors.”
 of 5 bubbles MarkH1777, 12 Jun 2016 | Read review
5 of 5
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