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Pan Pacific Manila

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#1 of 110 Hotels in Manila
Certificate of Excellence
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Pan Pacific Manila
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1,088 Reviews from our TripAdvisor Community

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Showing 810: English reviews
Reviewed 3 days ago NEWvia mobile

Very proactive team, quick to respond to email questions, hassle free airport pick-up, excellent breakfast (had to ask for stronger coffee 😀) ALL staff very service minded. I have really tried to find something to complaim about but no success (except for the coffee 😂) We will come back and hotel warmly recommended

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Helpful?
Thank Jan I
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for taking the time to share your wonderful review and for recognizing the value we created for you. We are delighted to read that you had a memorable stay with us and that you truly enjoyed the modern comfort of our facilities and the proactive and excellent service...

Reviewed 4 days ago NEW

Great stay! City view room with comfy king bed. Hotel associates made me feel welcomed, well informed, and made effort to connect with me on a personal level. Key points; bedside pillow menu and the food at the Pacific Lounge. Gym was clean and had complimentary bottled watered. Thank you!

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Helpful?
Thank lexmus
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Thank you for electing to stay with us and for recognizing the value we created for you. We are indeed delighted to read that you had memorable and GREAT STAY! Glad that we made you feel welcomed and that you truly enjoyed the excellent personalized service provided by our Butlers and the modern comfort of our facilities....

Maroochydore, Australia
Reviewed 5 days ago NEW

After booking I was told by others that the areas was not the nicest to stay however never had an issue the whole time. Yes it is not in amongst other big hotels or the upmarket centers however the hotel alone made up for it. Throughout my 5 days stay I was provided with an excellent level of service and...

Review collected in partnership with Pan Pacific Hotels Group
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3Thank Shaun C
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Thank you for choosing to stay with us and for promoting our hotel. We are absolutely delighted to read that you had a memorable hotel experience--in fact, one of the best for you, and that you truly enjoyed the modern comfort of our facilities, the welcoming ambiance, and our friendly and excellent Butler service. Your review is...

Genting Highlands, Malaysia
Reviewed 1 week ago NEW

thank you for providing best security and comfort ...make our first visit to manila from doubts to no worries vacation. Great assistances provided by butler & restaurants team make our stays perfect 10. always received the attention , friendliness naturally and details...

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Helpful?
Thank myjimbo
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Thank you choosing to stay at with us for your first visit to Manila! Glad to know that you had a "PERFECT 10" hotel experience and you are absolutely impressed with the great assistance provided by our excellent Butlers and the modern comfort of our facilities. Thank you for promoting and being loyal to our Brand. Please...

Manila
Reviewed 1 week ago

My girlfriend and I absolutely enjoyed our stay in this oasis in the heart of Manila. The staff's friendliness and service level is just great, and our Executive room was very large and comfortable. The pool area is great to relax after a stressful day in the city. Will definitely come back here when in Manila next time!

Review collected in partnership with Pan Pacific Hotels Group
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1Thank Peter K
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for the sharing with us your amazing feedback and for recognizing the our service quality. We are delighted to read that we were able to create a romantic and memorable stay for you and that you truly enjoyed our modern comforts and the friendly and efficient service provided...

Reviewed 1 week ago

We simply love Pan Pacific Manila. Well located right in the heart of Malate Pan Pacific offers perfect service, wonderful breakfast and very comfortable rooms - not to mention some breathtaking views of the City and Manila Bay.

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Helpful?
Thank Michael A
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for taking the time to share your wonderful feedback with us and for loving our Brand! It is absolutely gratifying to know that you always enjoy your stay with us and that you find value with our ambiance, location, modern comfort, breakfast selection, and our excellent Butler service....

Mobile, Alabama
Reviewed 1 week ago

Without going into all the details of my NYE, I will try to keep it short and simple. We had a few hiccups with our experience there that could have escalated into a terrible evening, but the service the butlers and the management team provided was exceptional! They handled issues, professionally and with genuine concern. Because of the genuine concern...

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Thank Marwee3
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for making us part of your New Year celebration. We are absolutely glad that we were able to create a memorable hotel experience for you. Our Butlers always strive to provide each guest a seamless and personalised service so it is extremely gratifying to know when our efforts...

Syracuse, New York
Reviewed 1 week ago

The lobby, pool and the other public spaces I was in were nice but not extraordinary. The room, however, was very comfortable: I had a corner room with a jacuzzi with its own window with a view of Manila Bay. The included breakfasts were copious, with different options each day I was there (3 days). The location, close to the...

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1Thank Nigerdave
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Thank you for choosing to stay with us and for providing your GREAT feedback! We are delighted to know that you had a wonderful and comfortable stay with us and that you truly enjoyed our modern comfort, the convenience of our location, the amazing view, and the service provided by our Butlers. Thank you for the high...

Caloocan
Reviewed 1 week ago via mobile

Now to ensure that I am not clouded on my review and my mind is clear, I decided to write the review at the hotel's poolside hot tub/jacuzzi. Lol. I told my fiance that I'm going to wow her on our 13th anniversary (our last before we get married) and Pan Pacific did not disappoint. The scent inside the lobby...

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1Thank johnnyqua34
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued guest, Greetings from Pan Pacific Manila and congratulations on your anniversary! Thank you for providing your wonderful feedback and recognizing our efforts towards delivering memorable hotel experience. We are extremely pleased to read that you enjoyed your celebration with us and that your truly find value with our accommodations, modern comfort, and excellent Butler service. Thank you for...

Charleston, South Carolina
Reviewed 2 weeks ago via mobile

An amazing hotel and service from the greeting at the airport until the time you check out. I spend more than 100 nights a year in hotels and while I spend a majority of those nights with a single major international chain, at times I like to try something new. The Pan Pacific can be described with one word -...

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Helpful?
Thank ta2222
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank your for choosing to stay with us and for recognizing the value we created for you. It is truly gratifying to read your review and to know that we were able to successfully create and EXCEPTIONAL hotel experience for you. We are delighted that you truly enjoyed our modern...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more   less 

Additional Information about Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range: RM568 - RM782 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Manila 5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Expedia, Pan Pacific Hotels Group, Orbitz, TripOnline SA, Hotels.com, Travelocity, Booking.com and Jetsetter so you can book your Pan Pacific Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Manila Hotel Manila
Manila Pan Pacific
Hotel Style:
#1 Business Hotel in Manila
#1 Luxury Hotel in Manila
#2 Family Hotel in Manila
#2 Romantic Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Manila staff and other travellers.
14 questions
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7 days ago
Lae, Papua New Guinea
4 months ago
Lae, Papua New Guinea
4 months ago

See all questions (14)

Questions? Get answers from Pan Pacific Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a corner room with a jacuzzi, preferably with a view of the bay”
 of 5 bubbles Nigerdave, 8 Jan 2017 | Read review
“it was fancy and quite while relaxing mid town hotel”
 of 5 bubbles U8098PY_, 28 Dec 2016 | Read review
“all rooms are quiet.”
 of 5 bubbles Serni253, 8 Dec 2016 | Read review
“Rooms on the higher floors have a great view of the Manila Bay Sunset. Corner suites are spacious, but the view is not that great.”
 of 5 bubbles jodijodegu, 30 Nov 2016 | Read review
“Room 1010, 1110, the 1008, 1005 etc. (same numbers on higher floors) are great!”
 of 5 bubbles 591daner, 25 Nov 2016 | Read review
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