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City Garden Suites

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City Garden Suites
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517 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Reviewed 2 days ago NEW

Their Deluxe room is big. In general, it's is clean and well-maintained. Except for the bath tub which has stains. Also upon checking-in, there are no toiletry supplies in the room. We still need to request from the staff who also provided us with unsealed hotel slippers (which I think came from the other room that he just finished cleaning....

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Helpful?
Thank Melannie A
Urdaneta, Pangasinan, Philippines
Reviewed 4 days ago NEWvia mobile

Pros 1.Service I reserved two(2) superior rooms despite no deposit they reserved the room for us plus they upgraded one(1) of the Superior rooms to Bedroom Suites Twin because they run out of Superior rooms with the same price👌🏻 I called the front desk so many times regarding some queries they were very accommodating to answer all my questions. 2.Room...

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Helpful?
Thank Chinky P
bonifacio global city
Reviewed 3 weeks ago

it was near the malls and restaurants. very accessible plus the staff were all friendly, smiling and greeting the guests. room was impecably clean and bed was so comfy. i loved the suite we booked. i wished we could stay there for a week! breakfast buffet was okay, just provide more options and replace the hotdogs with another brand (tasted...

Review collected in partnership with Asiatravel.com
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Helpful?
Thank kittywanderlust
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Kittywanderlust, Warm Greetings from City Garden Suites! Thank you very much for providing us a very nice review. I appreciate your kind words and acknowledging the services we provided. Our ultimate goal is to provide the quality service with good value for money and I guess we impress you for this. I will take note of your objective comment...

Reviewed 3 weeks ago via mobile

City Garden Suites was Very Nice and Clean All Staff so Professional and would do anything to make you stay a comfortable one....The Room I had was at front of Hotel so a Little Noisey but what do you expect?? I have heard worse where I live in England so Did Not put me of.....Food was great and if you...

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Helpful?
Thank Kevin L
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Kevin L, Warm Greetings from City Garden Suites! Thank you for your tremendous review. Your comments made our day and I will surely share this to the team. We hope to be your host in your next visit to Manila, Philippines so we will let you try the rooms situated at the other side of the hotel. It's at...

Uddevalla, Sweden
Reviewed 4 weeks ago

Ok rooms but try to get one not so noicy one it can be very noicy from the taxis and jeepneys from the road,,or dogs who barking all night,clean and good place near many restaurants and robinsson mall can be back if wifi will be working better

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Helpful?
Thank Tom J
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Tom J, Warm Greetings from City Garden Suites! Thank you for taking time to write a review. I'm glad that you find our hotel as clean and in good location. I'm sorry to hear that you had problem with our wifi connection. I would like to inform that we prioritize providing the fast wifi for our guests, thus we...

Mumbai (Bombay), India
Reviewed 4 weeks ago

Went to Philippines in the month of Dec 2015 on a Honeymoon Trip. The Hotel is far from the airport but right in the heart from city. There are many pubs and hangout places nearby. The rooms are decent & the quality of breakfast is good with a lavish buffet. We stayed there for 2 nights only and then we...

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Helpful?
Thank TravellerAchin
CGSManila, General Manager at City Garden Suites, responded to this review

Dear TravellerAchin, Warm Greetings from City Garden Suites! Thank you for providing a wonderful review. It's our honor to be part of your honeymoon trip. I am glad that you were satisfied with your stay especially with our breakfast buffet. Hope to see you again soon on your next visit to Philippines. Best Regards, Edelyn Morales General Manager

Pune, Maharashtra, India
Reviewed 13 December 2016

hotel is situated in the heart of city. well connected with busy business region. quality of breakfast is tasteful. rooms are cozy and staff is helpful. due cleanliness is seen everywhere. all modern amenities are available.

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Helpful?
Thank HemantNavare
CGSManila, General Manager at City Garden Suites, responded to this review

Dear HemantNavare, Warm Greetings from City Garden Suites! Thank you for providing us a positive review. It's great to know that we had made your stay with us memorable. We take pride in providing the best service with great value for money. It is always our pleasure of serving you and looking forward to welcoming you back. Best Regards, Edelyn...

Roxas City, Philippines
Reviewed 27 November 2016

Check in was a disaster. I was arriving Manila 10-25, wife checked in on the 24th awaiting my arrival. This was not our first stay. The night manager on the morning of the 24th would not let my wife check ini without me, because my name was on the reservation which you required because I was using my credit card...

Review collected in partnership with this hotel
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Helpful?
Thank LloydSinclair
CGSManila, General Manager at City Garden Suites, responded to this review

Dear LloydSinclair, Warm Greetings from City Garden Suites! Thank you for providing us a review. I'm sorry to hear that you were disappointed with the check-in process. Our main goal is to provide our guests with utmost convenience and safety at all times. To warrant our goal, we always ensure that procedures are in place such as accepting check-ins for...

Metro Manila, Philippines
Reviewed 27 November 2016

Arrived early at 8am in the hotel. Was feeling sick and i asked if they can allow an early check in which they let me once guest from the other room had checked out. It was a relief and felt grateful as I wanted to rest for the 10hour ride from my province. Room was spacious, clean an aircon worked...

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Helpful?
Thank Vaniebs
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Vaniebs, Warm Greetings from City Garden Suites! Thank you for providing us a review. I am glad that you were treated well by our front desk staff and you find our food tasty. Thank you also for providing an objective comments, this way we could find more avenue for improvement. We will take note of your comments and rest...

Angeles City, Philippines
Reviewed 22 November 2016

Stayed here for overnight, staffs are friendly and room is clean but amenities in the room are not on the complete set up like the dental kit is available upon request or no slippers. breakfast was okay, Anyway in the end it was a comfy stay.thanks

Review collected in partnership with Asiatravel.com
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Helpful?
Thank ellcc
CGSManila, General Manager at City Garden Suites, responded to this review

Dear ellcc, Warm Greetings from City Garden Suites! Thank you for taking time to write a review. I am delighted to know that you were satisfied with your recent stay. Being CLEAN as you put it, is one of our top priority, our team did a great job in this area. I would like to inform you also that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
City Garden Suites Manila is a Standard Class Hotel and an ISO 9001:2008 Certified in all aspects of its operations. One of the 3 properties under the City Garden brand, has emerged to be first-in-mind for hotels in the Philippines' capital city. The hotel offers top class accommodation with business character and elegant furnishings that provide guests value for their money. A great choice for business and leisure travelers who are seeking comfort, affordable rates and cozy ambiance that is so relaxing and refreshing. Every guestroom offers modern and up to date facilities and five star quality amenities bringing new dimensions in luxury and leisure. ... more   less 

Additional Information about City Garden Suites

Address: 1158 A. Mabini Street | Ermita, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Ermita
Price Range: RM206 - RM277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Garden Suites 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
City Garden Hotel Manila
City Garden Manila
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Suites staff and other travellers.
3 questions
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3 months ago

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Questions? Get answers from City Garden Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no refrigerator inside the suite. ”
 of 5 bubbles kittywanderlust, 27 Dec 2016 | Read review
“Heart of the City”
 of 5 bubbles TravellerAchin, 15 Dec 2016 | Read review
“I prefer to get the lower floors cz you can use the stairs anytime if their elevator is busy.”
 of 5 bubbles Vaniebs, 26 Nov 2016 | Read review
“I continuously had to ask for bottled water because housekeeping didn't consistently replace the used bottles. Coffee bar was dismal, just enough for 2 cups. ”
 of 5 bubbles corynicolson, 24 Oct 2016 | Read review
“everything was great”
 of 5 bubbles leonanitac, 17 Oct 2016 | Read review
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