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Riviera Mansion Hotel

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213 Reviews from our TripAdvisor Community

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Showing 151: English reviews
toronto
Reviewed 10 October 2016 via mobile

I just stayed at riviera mansion, I'm a regular guest there and my only complaint was the wifi in my past stays , but now the wifi is much improved, now need bigger beds in the premier rooms queen beds

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Helpful?
Thank fishmanToronto
Houston, Texas
Reviewed 26 September 2016

Clean rooms, very nice staff but air conditoners in room need to be updated. Old and noisy and not very effective. Like the security arrangemnets and teh frienliness of all the staff. It is my regular place when i visit malate.

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Helpful?
1Thank boganifarid
Bacolod
Reviewed 22 September 2016

Arrangement with "booking organizations" was not good. The amount posted by booking entities is totally different from the one being charged by the hotel. I was told that if I had just "walked in", not through booking entities, I could have availed of the room rate posted. You know the feeling of high expectations for a reasonable price for a...

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Thank Jun M
Jeddah, Saudi Arabia
Reviewed 19 August 2016

Unfortunately floor rooms Rugs and be unclean and not comfortable, as well as air-conditioning is not an appropriate site and the room door not only safe from the bottom to enter the mice Malahzth and in general is good, very wonderful and the Internet

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Thank aboziad1399
Brisbane, Australia
Reviewed 13 August 2016

If you are visiting Manila the Riviera Mansion Hotel Mabini st is the hotel for you its convenient to all that's happening near Robinson Shopping Centre and all night life .Reasonably priced friendly staff I have stayed there 9 trips got no compliance's

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2Thank patireland2016
Singapore, Singapore
Reviewed 1 August 2016

The location is quite convenience and u can easy buy a food , and go shopping to robinson by walking distance . The front deck is very helpful . Seven-eleven is near by . If u wish to try ur luck , the local filipino casino just cross the road .

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Helpful?
Thank Mountain Y
Reviewed 17 July 2016 via mobile

They value whoever walks into their hotel. The staff were very professional in every way. During our stay, we felt safe for its tight security. We will definetly go back. I highly recommend this hotel. They deserve more stars.

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Helpful?
Thank Earl E
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Thank you for sharing your experience. We are glad that you enjoyed your stay.

Dallas, Texas
Reviewed 1 July 2016

The hotel's location to restaurants, shopping centers and other businesses was excellent in my opinion. Members of the hotel's staff were very friendly, professional and treating all the guests as I observed with respect and dignity. The hotel's rooms were clean and I will certainly consider and recommend the hotel for future travels to Malate, Manila, Philippines.

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Helpful?
Thank PATIENCE T
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Thank you so much for choosing Riviera Mansion Hotel. We hope to be of service to you again soon.

Sydney, Australia
Reviewed 24 June 2016

staff don't seem to care much, this is including the shift manager and the assistant hotel manager. their internet (wifi ) is nit working in their rooms, i had to change my three times, and each time they said its ok, its ok, with towels, i had to wait over 30 minutes for fresh towels after 3 phone calls to...

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Helpful?
2Thank yarivrozen
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Thank you for your feedback. We have just finished replacing our elevators and we are currently working to improve our wifi. We will be training our staff to avoid future inconveniences.

Reviewed 26 May 2016

We had a non-smoking room but as we enter the room, it smelled like someone smoked in that place. Also, the wifi connection is slow. The main lights and aircon got one switch so when you turn off the lights because you want to sleep, the aircon turns off as well. Turning off the other lights are not enough. We...

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Helpful?
Thank Mary Louise D

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Riviera Mansion Hotel

Address: 1638 A Mabini Street, Malate, Manila, Luzon, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: RM170 - RM214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Mansion Hotel 3*
Number of rooms: 160
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Hotel Style:
#8 Best Value Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Mansion Hotel staff and other travellers.
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Questions? Get answers from Riviera Mansion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pilipino are generous, but its up to you..”
 of 5 bubbles , 16 Nov 2016 | Read review
“Early check-in is 6am, check-outs at 12 noon.”
 of 5 bubbles Joecastro, 14 Nov 2016 | Read review
“I'm in the 8th floor and i have no views, i can only see wall from my window.”
 of 5 bubbles V1882QPmichaels, 16 Oct 2016 | Read review
“The staff did their best, polite and always with beautiful smiles on their faces.”
 of 5 bubbles 789patiencet, 1 Jul 2016 | Read review
“my tip is to choose this place as your second or third option”
 of 5 bubbles yarivrozen, 23 Jun 2016 | Read review
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