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Riviera Mansion Hotel

TravelocityUS$34*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$37*
US$34*
US$37*
US$37*
US$34*
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234 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Manila, Philippines
Reviewed 15 June 2013

Pros: Central location- nearby Robinsons Place Ermita (where you can do your shopping, grocery, dine, escape abit from the hot and humid weather); Nice and friendly staff (we asked for a nice extra room for my mom and sister and they did gave us one), affordable rooms, good airconditioning. Cons: (Unbelievably) slow elevators- its so slow that its faster to...

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Helpful?
4Thank Chris T
Aspen, Colorado
Reviewed 17 May 2013

On the plus side: friendly staff provides great service. Nice bathroom with plenty of hot water in the basin and shower. In room safe. lots of storage. Kettle. Negatives: Outdated business model not providing any drinking water and charging for Wifi. complimentary breakfast is small and bland. Other than Robinsons, the neighborhood consists of KTVs and money changers. As a...

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Thank mtnhiguy
London, United Kingdom
Reviewed 12 May 2013 via mobile

I reviewed this hotel, positively, about 18 months ago but returned and had a far worse experience. We had a one night stop over with a very early morning flight, so picked somewhere familiar to get a bit of food and a few hours sleep before departing at 3am. Baggage and reception staff did well, they were polite and helpful....

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Helpful?
Thank PeterJohnCotton
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Dear Sir, I sincerely apologize for the incident. I have looked into it and have found out that it was due to some new kitchen staff who may be lacking a bit in the common sense department. Excellent customer service is our passion and this was certainly a lapse in judgement. Thank you for bringing this to our attention. Rest...

Zurich, Switzerland
Reviewed 11 April 2013

We stayed at the Riveria for a total of 5 nights during our two week stay in the philippines. We enjoyed every bit of it. The rooms were very clean and spacious with a large bathroom. You can reach Robinson Plaza (which is a big mall) within a 5min walk from the Hotel. The service is fantastic and the staff...

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Helpful?
2Thank Jochey
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Glad you enjoyed your stay. Hope to see you again.

Orlando, Florida
Reviewed 14 March 2013

The room I stayed in was large, clean and most things worked as expected. Bathroom was large with excellent hot water from the shower. Unfortunately there was no deadbolt on the door nor did the security chain work - it was too short and could never have worked. Bed was comfortable with nice sheets and covers. Staff were friendly and...

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Helpful?
1Thank alkonost45
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Thank you for your feedback. We currently offer free hi speed internet for your mobile devices and laptops at the lobby and coffee shop area. More areas will follow in the near future. I apologize for the inconveniences you had encountered during your stay. We will definitely look into these concerns.

new jersey
Reviewed 14 March 2013

I stayed in the premier room for a few days. Front desk was very responsive to my rescheduling needs via email. Housekeeping does a good job keeping it squeaky clean. The furniture was in very good condition however its decor may be from the 90's. I think the small old style tube TV needs to be replaced with a flat...

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1Thank puwit
Malaybalay City, Philippines
Reviewed 27 February 2013

We stayed at riviera mansion for 2 nights last feb 23 & 24, 2013, we are a big group & we occupied 5 rooms (3 deluxe & 2 premier) service is excellent and the rooms are clean and decent, the only downside is the dead spots of the cellular phone connection, we have a.hard time contacting our group because of...

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Helpful?
Thank Raquel B
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

I am glad you had a great stay and that you enjoyed the new Premier rooms. I look forward to welcoming you back to our hotel for the third time. For future printing needs, please advise our front desk personnel and we can print anything for you at reception.

Cambridge, United Kingdom
Reviewed 23 February 2013

Stayed 4 nights. Rooms are fine. Breakfast room is small for the number of rooms and not buffet style, so portion control in swing. Breakfast nothing great. The staff as ever very helpful and the duty manager went out of his way to help me with internet search (I had no laptop). They do not get upset if you keep...

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Helpful?
1Thank Donald A
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Hi there, it was a pleasure to have helped you with your internet search. Thanks for the feedback regarding our breakfast. I will be working on improving the breakfast that we currently serve. Hope to see you again soon.

toronto
Reviewed 17 February 2013

i had a great stay at my favourite malate hotel , i stayed here so many times i lost count , great location near the mall , i really love the fact i have so many options for food only a 5 min walk . i would like to say the girls at front desk do a great job ,...

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Helpful?
Thank fishmanToronto
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

On behalf of the front desk reception staff, thanks for your kind words.

Singapore, Singapore
Reviewed 16 February 2013

Stayed in this hotel on 31st January 2013 for just one night. No problem with the reservation. Fast check-in without any hassle. My request to change my room due to my daughter having a cold and don't want her to stuck in air-con room for the entire stay was handle with promptness by the staff. They even allowed me to...

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Helpful?
2Thank Flash G
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Glad to hear that everyone enjoyed their stay. Please come back and stay with us again.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Riviera Mansion Hotel

Address: 1638 A Mabini Street, Malate, Manila, Luzon, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: RM171 - RM219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Mansion Hotel 3*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#9 Best Value Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Mansion Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean & Tidy ”
amleshd, 11 Jan 2017 | Read review
“Quiet considering the location.”
mariopD2101KH, 14 Dec 2016 | Read review
“Pilipino are generous, but its up to you..”
, 16 Nov 2016 | Read review
“Early check-in is 6am, check-outs at 12 noon.”
Joecastro, 14 Nov 2016 | Read review
“I'm in the 8th floor and i have no views, i can only see wall from my window.”
V1882QPmichaels, 16 Oct 2016 | Read review
5 of 5
Travelocity
US$34* /night
View Deal
Booking.comUS$37
Hotwire.comUS$34
TripAdvisorUS$34
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*Disclaimer
Prices are for 1 room, 2 adults
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