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New World Manila Bay Hotel

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New World Manila Bay Hotel
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1,416 Reviews from our TripAdvisor Community

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Showing 1,222: English reviews
Vienna, Austria
Reviewed 2 days ago NEW

We stay here all the time we are in Manila.... Great staff, great rooms, great breakfast and good location. Walking distance to Robinsons shopping center and the Cowboy Grill Mabini is just around the corner (A must if you enjoy live Music) Security at hotel is high which is always good.

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Helpful?
Thank Mark S
London, United Kingdom
Reviewed 2 days ago NEW

Firstly upon check-in my Amex card was almost charged twice as I was told my payment for incidentals had not gone through. I had to load the Amex account on my phone to prove my account HAD been debited. Secondly on checking out I had arranged for a private car from the ABC Hotel, in Angeles to pick me up...

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Thank Russ B
Liverpool, United Kingdom
Reviewed 2 days ago NEWvia mobile

This was my first visit to the Philippines and I was unsure what to expect, but I was absolutely amazed at the high standards of this spendid, grand hotel which is very close to a large modern shopping mall. Rooms were big, bright and comfortable with the most amazing bath! There were a wide range of restaurants within the hotel,...

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Thank Colin H
Reviewed 2 days ago NEW

The hotel staffs are always pleasant, friendly and helpful. Especially Jeffson from Concierge who had een very helpful to me to resolve my room's wifi connectivity, he had been running up and down to bring equipments in fixing the problem. Keep up the good work...

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Helpful?
Thank Mike N
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Mike N, Thank you for sharing your feedback following your recent stay in our hotel. I am pleased that you have enjoyed your visit and I will share with my team. We are fortunate to have Jeff of Concierge in our team who care for our valued guests. Many thanks and we look forward to your return in the...

Zamboanga City, Philippines
Reviewed 3 days ago NEW

Our stay with your hotel was great. Our families and frienda were there for the wedding of my brother in law. And we observed the following 1. bed was comfortable 2. Staffs were accommodating and courteous 3. Food was good 4. Location was accessible to everything and overlooking the bay 5. cleanliness is exceptional

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Thank dianerG2102GI
Sterling Heights, Michigan
Reviewed 4 days ago NEW

It was a pleasant stay. Everybody was cordial. I wanted to eat at Lili Restaurant but it was too cold. Need to wash the windows, Sunset would be better. Did not have a chance to try any of your restaurant.

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Thank socorrok2017
Reviewed 6 days ago NEWvia mobile

Hotel is about 15 minutes drive from airport. Nice and clean hotel with lots of facilities. Nice pool view from room and very friendly service. A very comfortable stay thanks to room attendant Marlomel and manager Bryan.

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Thank Chow C
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Chow C, Thank you for sharing your feedback following your recent stay. I am pleased that you had an enjoyable visit and I will be sharing with my team. Your kind words of praises for Marlomel and Bryan of Housekeeping is highly appreciated. We are truly proud of our colleagues who care for our valued guests. Many thanks and...

Melbourne, Australia
Reviewed 6 days ago NEW

First time stay at New World Manila Bay Hotel and was very impressed! Customer service was excellent and all staff members were helpful and friendly. The facilities are good, the fireplace restaurant was delicious! Would definitely come back if i was to visit Manila again.

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Thank Kaylah M
Sydney, Australia
Reviewed 6 days ago NEW

I arrive here last Sunday night and so far I'm happy with the service. I start with my check in at the 10th floor. The man who assist me around 5-6pm Sunday the 15th Jan 2017 was very polite, helpful, knowledgeable - he explained the why, how and when were things required my stay and friendly. My room service from...

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Thank jdurik
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear jdurik, Thank you for taking the time to share your feedback following your recent stay in our hotel. I am pleased that you had an enjoyable stay and I will share with my team. We are fortunate to have team members such as CJ of Housekeeping and Cedrick of Concierge who truly care for our valued guests. Many thanks...

San Francisco, California
Reviewed 1 week ago via mobile

We usually stay at the Pan Pacific Manila a block away, but wanted to give New World Manila Bay a try. The neighborhood is Malate, which is one of our favorite in Manila. It’s much more indicative of real Manila than staying in Makati or similarly aesthetically-pleasing-but-boring areas. Plus, Malate is a bit more exciting since it still retains the...

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Helpful?
Thank Vol T
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Vol T, Thank you for sharing your detailed feedback following your recent stay. I am pleased that you had an enjoyable visit and I will share with my team. However, I am concerned to read that Market Café was unable to satisfy your expectations. Rest assure that we will continue to provide improvements whenever possible. Many thanks and we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
New World Manila Bay Hotel is a deluxe 5 star business hotel situated at the heart of Manila and in close proximity to the convention centers, shopping malls and historical attractions. Welcoming and spacious, the 376 guestrooms and suites are all designed with high ceilings and large windows to fully showcase the breath taking views of the Manila Bay sunset. Featuring four presidential suites where luxury and decadence meet, our full-time dedicated butlers attend to every smallest detail round the clock. Stay connected with WiFi in our guest rooms and restaurants or while enjoying a leisurely afternoon by our poolside featuring a 25-m outdoor lap pool, children's pool and Jacuzzi , all providing a tranquil escape from the bustle of Manila. Home to the award-winning restaurants in the city, enjoy perfectly prepared steaks at The Fireplace, authentic Cantonese delicacies at Li Li or visit Market Cafe for a truly international dining experience showcased through its live and interactive kitchens. Unwind at The Lounge over a refreshing cocktail or indulge at the Pastry Boutique offering a sinful selection of chocolates, pastries and cakes. Offering several leisure and entertainment facilities, pamper yourself with our signature treatments by visiting The Spa at Club Oasis or try your luck at the Casino-Filipino complete with two levels of executive floors studded with gaming and entertainment offerings. Choose from numerous event venues, tastefully appointed and fitted with technologically advanced equipment, making them an ideal setting for corporate meetings, weddings or any social events. ... more   less 

Additional Information about New World Manila Bay Hotel

Address: 1588 Pedro Gil corner MH del Pilar | Malate, Manila, Luzon 1004, Philippines (Formerly Hyatt Regency Hotel and Casino Manila)
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: RM458 - RM779 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Manila Bay Hotel 5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Hyatt Hotel Manila
Hyatt Hotel Philippines
Hyatt Manila
Manila Hyatt
Hotel Style:
#1 Spa Hotel in Manila
#1 Casino Hotel in Manila
#2 Luxury Hotel in Manila
#7 Family Hotel in Manila
#8 Business Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from New World Manila Bay Hotel staff and other travellers.
5 questions
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Questions? Get answers from New World Manila Bay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility to go around, my room can see pool and if there's function you can here almost everything - thats the down side”
 of 5 bubbles jdurik, 18 Jan 2017 | Read review
“Do choose an option of the Buffet lunch as it is quite sumptuous”
 of 5 bubbles vinie2015, 11 Jan 2017 | Read review
“Any room here is great but top floor (33rd) has a great view.”
 of 5 bubbles goose431, 8 Jan 2017 | Read review
“Choose a high floor the lift speeds are good”
 of 5 bubbles Private222, 6 Jan 2017 | Read review
“Get the rooms at the 10th Floor”
 of 5 bubbles hessacake, 5 Jan 2017 | Read review
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