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New World Manila Bay Hotel

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1,627 Reviews from our TripAdvisor Community

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Showing 1,417: English reviews
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Caloocan, Philippines
Reviewed 2 days ago NEW

Me and my family really loved and enjoyed our stay in New World Manila Bay Hotel. The facilities were clean and so good with friendly staff. We haven't experienced any challenged and delays during our booking and that's we liked the most the service they're giving with the guests. We are looking forward to visit again soon. :)

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Thank sarahjanez2017
Reviewed 2 days ago NEW

Thank you so much for your excellent service! Shout out to ma'am Emma and sir jay mar and to their assistant manager Sir Brian and supervisors Sir Loyd and sir Erickson for the kindest service giving us for our stay... A fun and cleanest stay ever!!!

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Thank CayMoMD
Reviewed 2 days ago NEWvia mobile

Superb house keeping. Kudos to attendants Emma and Jaymar for the cleanliness of our room. Staff are hospitable. Beds are comfy, bang for.the bucks. Heart warming staff. Worth to mention there supervisors Mr Erickson Tuazon and Mr. Loyd. Thank you to Mr. Bryan Liong there assistant Manager.

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Thank Mawi P
Reviewed 3 days ago NEW

Very pleasenf stay again! All workers on 10th floor VIP lounge very best service makes my stay very enjoyablle. Room attendent Marlomel top service in my room. Supervisors Daniel and Bryan good job. Ronnie at spa and all his staff are the best!

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Thank lance k
Riyadh, Saudi Arabia
Reviewed 3 days ago NEW

My first time to stay here in this hotel, i usually stay in pan pacific and im a bit disappointed in some aspect like slow internet connection and slow service request. but thanks to Mr. Jeff and ced of concierge they are very active and pleasant they give all my request i will try to come back here next time.

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Thank alhagass00
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear alhagass00 Thank you for sharing your feedback following your recent stay. We are grateful that you have chosen to stay with us. Our sincerest apologies for the inconvenience caused by the internet connection. We have raised this concern as well with our internet provider. We are glad that Jeff and Ced were able to assist you well. We are...

Reviewed 3 days ago NEWvia mobile

Kudos to Geline Fulgenao, my attendant today for an excellent job. She's very polite and attentive. Good job to her superior, Ms. Camille and Mr. Bryan. I admire a lot the politeness of the hotel staffs, room attendants and waiters for keeping up a good job. It was a great customer service experience.

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Thank louyap
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear louyap, Many thanks for sending us your feedback thru TripAdvisor.com. We are pleased to read that you had an enjoyable visit. Our team from Housekeeping is very much grateful for your kind words of praises. We are proud to have Geline, Camille and Bryan in our team as they truly care for our valued guests. Thank you and we...

Reviewed 4 days ago NEW

Manila Hotel used to be a grand hotel, in the likes of Raffles in Singapore, Oriental in Bangkok, Grand Hotel in Stockholm, etc. It is only a shadow of its historical past. It is now downmarket, trying hard to be 3-star!

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Thank Rene S
Tokyo, Japan
Reviewed 4 days ago NEWvia mobile

I really like the area of hotel and also the foods but specially the service of staff Jeff and Joseph of concierge so adorable and helpful in everything I need in room and there's mall near by and restaurants over all is good

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Thank coollineipt
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear coollineipt, Thank you for writing a review of our hotel thru TripAdvisor.com I am pleased to read that you had an enjoyable stay. Our colleagues are grateful for your kind words of encouragement. We are proud of our team who cares for our valued guests. Many thanks for your valuable review and we look forward for your future visits....

Sydney, Australia
Reviewed 4 days ago NEW

I stayed at the hotel for the weekend with my partner, I am happy to say that the hotel is excellent in service and their care for the guests. I had asked the concierge to decorate our room to surprise my partner and they made sure it was worth it. I am really happy and i would recommend the place....

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Thank Vito G
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Vito G, Thank you for writing a review of our hotel following your recent stay. I am pleased to read that you had an enjoyable and memorable visit. Our team is glad to know that they were able to live up to your expectations. Many thanks and we look forward to welcoming you back in the future. Sincerely, Mark...

Quezon City, Philippines
Reviewed 4 days ago NEW

Lili has one of the nicest decors of any Chinese restaurant in Manila. We went for their dimsum buffet at 988.00 net. There's also a deal grocer promo going on. Dimsum was good, such as hakaw, scallop dumpling, fried shrimp and spinach dumpling. My friends enjoyed their asado pork and their bbq pork puff. They phased out their shrimp in...

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Helpful?
Thank H C
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear HC, Thank you very much for sharing your feedback thru TripAdvisor.com. I am pleased to read that you had enjoyed dining at LiLi. Your comment on the efficiency of service is well noted and will be shared with the team. We remain committed to further improve. Many thanks for your valuable feedback and we look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
New World Manila Bay Hotel is a deluxe 5 star business hotel situated at the heart of Manila and in close proximity to the convention centers, shopping malls and historical attractions. Welcoming and spacious, the 376 guestrooms and suites are all designed with high ceilings and large windows to fully showcase the breath taking views of the Manila Bay sunset. Featuring four presidential suites where luxury and decadence meet, our full-time dedicated butlers attend to every smallest detail round the clock. Stay connected with WiFi in our guest rooms and restaurants or while enjoying a leisurely afternoon by our poolside featuring a 25-m outdoor lap pool, children's pool and Jacuzzi , all providing a tranquil escape from the bustle of Manila. Home to the award-winning restaurants in the city, enjoy perfectly prepared steaks at The Fireplace, authentic Cantonese delicacies at Li Li or visit Market Cafe for a truly international dining experience showcased through its live and interactive kitchens. Unwind at The Lounge over a refreshing cocktail or indulge at the Pastry Boutique offering a sinful selection of chocolates, pastries and cakes. Offering several leisure and entertainment facilities, pamper yourself with our signature treatments by visiting The Spa at Club Oasis or try your luck at the Casino-Filipino complete with two levels of executive floors studded with gaming and entertainment offerings. Choose from numerous event venues, tastefully appointed and fitted with technologically advanced equipment, making them an ideal setting for corporate meetings, weddings or any social events. ... more   less 

Additional Information about New World Manila Bay Hotel

Address: 1588 Pedro Gil corner MH del Pilar | Malate, Manila, Luzon 1004, Philippines (Formerly Hyatt Regency Hotel and Casino Manila)
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: RM431 - RM854 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New World Manila Bay Hotel 5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Hyatt Hotel Manila
Hyatt Hotel Philippines
Hyatt Manila
Manila Hyatt
Hotel Style:
#1 Spa Hotel in Manila
#1 Casino Hotel in Manila
#2 Luxury Hotel in Manila
#7 Family Hotel in Manila
#8 Business Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from New World Manila Bay Hotel staff and other travellers.
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Questions? Get answers from New World Manila Bay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need to improve the wifi and add Pein channel for watching football”
alhagass00, 23 Apr 2017 | Read review
“Ask for the Bay view, amazing sunsets!”
Keith3331, 20 Apr 2017 | Read review
“MUST book a room with a view of Manila Bay”
JinkyLim, 18 Apr 2017 | Read review
“Choose the clubs and suites rooms to get the best view”
CherrylACG, 17 Apr 2017 | Read review
“Excellent view from 30th floor. Airport pick up and drop off service”
_nkwijtunga, 16 Apr 2017 | Read review
5 of 5