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Crowne Plaza Manila Galleria

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801 Reviews from our TripAdvisor Community

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Showing 770: English reviews
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Philippines
Reviewed 5 days ago NEW

The Hotel has Business Center which offers WIFI services. Sleep programme suites their clients if you want to relax and unwind from a busy days work. Body & Fitness is availlable for people who want to get fit in their stay. A Buffet Restaurant and Bar One is there, if you want to dine of drink.

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Helpful?
Thank Ma. Rita d
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We are glad to hear that you appreciate our business center, sleep advantage...

Singapore, Singapore
Reviewed 5 days ago NEW

If you're staying here in order to go to the Asian Development Bank, then add another star to this rating, because in that case the location is ideal. But for anywhere else, whether for business travel or tourism, it isn't. Mandaluyong City is only going to be on your list of places to go if you're visiting the ADB. If...

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Helpful?
Thank CWrightMedia
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to write a review on our property. It was a pleasure to have you with us and we are glad that you appreciate the service of our hotel, the rooms and our internet connection. We are in deep regret that we were not able to...

Quezon City, Philippines
Reviewed 6 days ago NEW

This was my nth time to check-in at this hotel. Attended a medical convention last March 16-19, 2017. Check in was a breeze and as an IHG club member I was given a room upgrade. This was highly appreciated on my part. This time around I noticed that the hallways started to show signs of aging. I kept on sneezing...

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Helpful?
Thank docmaan
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to write a review on our property. It was a pleasure to have you with us and we are glad that you appreciate the cleanliness of our rooms and location of our hotel. We are in deep regret that we were not able to meet...

Ottawa, Canada
Reviewed 1 week ago

I have been to Manila on business 5 times over the past two years and I keep going back to this hotel. The main reasons are location and the competent and friendly staff. The hotel is centrally located with easy access (attached) to the Robinson Galleria mall where you can find a supermarket, stores to buy souvenirs from, restaurants and...

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Helpful?
1Thank snowbird052
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to write a review on our property. It was a pleasure to have you with us and we are glad that you appreciate the service of our staff, cleanliness of our rooms, location of our hotel and that you had a great dining experience with...

Washington DC, District of Columbia
Reviewed 1 week ago

staff were very good especially the bellman who assisted us with our luggage,coming in from a delayed flight were really want to go on bed. Bellman was very kind and even assisted us to find bolt cutter as we misplaced our padlock key. the room we stayed in it was dull and not so impressive bed was like saggy but...

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Helpful?
Thank FeelingGreat28
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to write a review of your recent stay with us. We are glad that appreciated the service of our staff. A positive guest experience is also something our staff takes great pride in, so we truly value your feedback. Rest assured that we have raised...

Cebu City, Philippines
Reviewed 1 week ago via mobile

Rooms look old but still clean. Internet connection was limited to only 2 devices. Service was good though. Accessibility to mall is very convenient. Didn't try the food in the hotel this time. But the Chinese restaurant always had a good reputation.

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Helpful?
Thank John M
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to write a review of your recent stay with us. The location of our hotel is indeed one of our advantages as it helps us provide our guests a comfortable stay. We are glad that appreciated the service of our staff. A positive guest experience...

Manila, Philippines
Reviewed 2 weeks ago via mobile

I travelled with my hubby and an infant. While my hubby parked the car, I checked in with the baby. I was trying to get the room key while carrying a baby. A housekeeping staff some distace away came running to help me unlock the door. What a relief! When I entered the room, a nice colorful crib was already...

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Helpful?
Thank Twixsleepyhead
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to write a review on our property. It was a pleasure to have you with us and we are glad that you appreciate the service of our staff, cleanliness of our rooms and that you had a great dining experience with us. We sincerely apologize...

Reviewed 2 weeks ago

Stayed here in last Dec 2016 & May 2005. We booked a room using the BDO American Express promo so rate is great. Room is very spacious but has seen the best of times as I've it seen when it was still quite new. The furniture are still the same as it was 11 years ago so it needs a...

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Helpful?
Thank Alex A
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. It was a pleasure to have you with us and we are glad that you appreciate our rooms and the location of our hotel. We sincerely apologize that your recent stay fell short of expectations especially regarding your breakfast and parking experience. Rest assured that we have already raised these to...

Singapore, Singapore
Reviewed 2 weeks ago

Not horrible but I'd opt not to stay here again as there are plenty other hotels in Manila that are better but in the same price range. Breakfast was O.K. Location not great - if you like to take walks in the evenings, this isn't a good hotel for this. There was some renovations when I went so maybe things...

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Helpful?
Thank Chris D
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. It was a pleasure to have you with us and we are glad that you appreciate our breakfast experience. We sincerely apologize that your recent stay fell short of expectations especially regarding the location and value of our hotel. Rest assured that we have already raised these to our Management team...

Reviewed 3 weeks ago via mobile

The staff was excellent from the front desk to the floor staff in the food and beverage department. The floor staff in the banquet rooms we used for two days were spot on with their attentiveness and efficiency. I highly recommend any business group to book an event with this hotel. The room they gave me was great! When I...

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Helpful?
Thank Glenn G
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to write a review of your recent stay with us. We are glad that you had a event experience and that you appreciated the service of our staff. A positive guest experience is also something our staff takes great pride in, so we truly value...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: RM408 - RM758 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia and Travelocity so you can book your Crowne Plaza Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Quezon City, Philippines - Metro Manila
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet Room is provided if you want to be at peace...”
 of 5 bubbles 360maritad, 20 Mar 2017 | Read review
“Quiet rooms are on higher floors away from elevators”
 of 5 bubbles snowbird052, 16 Mar 2017 | Read review
“get a room with a view of EDSA”
 of 5 bubbles G9761MHalexa, 8 Mar 2017 | Read review
“If you do not care for hotel food, try going to the food court in the attached mall. If you are up late with jet lag, try the bar”
 of 5 bubbles tstlkechkn, 14 Feb 2017 | Read review
“Get a higher floor and preferably facing the pool because you can hear the noise in ortigas.”
 of 5 bubbles 162marissab, 26 Dec 2016 | Read review
5 of 5