This hotel is nice and clean. The beds were comfortable and we slept well. The pool was colder than we expected it would be however my family still enjoyed the indoor pool. They had a complimentary breakfast that ended at 9am, but even being early it was nice to have available.
This Hampton Inn is very clean, friendly and courteous. We stayed for five days and had absolutely no issues. Thinking that Hampton would only provide brown bags for breakfast due to COVID, we were pleasantly surprised to find they still offered their great breakfast service with some slight changes to ensure heathy protocol standards were adhered to as per Ohio guidelines.
I reserved a king but Hilton’s system had a glitch and I was given a room with 2 queens instead. I called Hilton customer service and they wouldn’t do anything for me. Hailey at the desk handled everything and helped us out!! Even though we weren’t able to get a room with a king this hotel made us feel like customer service was their top priority! I can not say the same for Hilton customer service themselves.
This location is conveniently located by Interstate 90, yet far enough away to not hear a lot of traffic noise. The hotel is clean. They employees are polite but exceedingly friendly. None of them spoke to us unless we spoke to them. The room is typical of a Hampton Inn. We stayed in a King room, which had plenty of space. The beds and pillows were quite comfortable. There are no fans in the bathroom, just a vent. A fan would be helpful for odor control and clearing steam from the shower. The water was hot and plentiful. They are once again serving a hot breakfast and asked that patrons wear the gloves provided. The first day gloves were available and most people used them. The second day there were no gloves until later so most people were not using them, even after they were supplied. The tables were cleaned quickly after use before someone else came to sit down. The breakfast hostess there our first two days was, for the most part, grumpy and had no personality. It might be better if they found someone who actually wants and enjoys the job. Overall, we had a good stay and would stay here again.…
The overall experience was exceptional. Both my son and I enjoyed the pool time and we throughly appreciated the comfortable beds. Our complimentary breakfast was terrific and a wonderful start to our day! Hampton Inn will be the rest spot I will choose from now on.