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Phoenix Inn Suites Albany

Expedia.comUS$109*
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#4 of 10 Hotels in Albany
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Phoenix Inn Suites Albany
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179 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Middleton, Idaho, USA
Reviewed 16 July 2016

We had 3 rooms for a week and out location was in Salem, but we didn't mid driving because this location is by far better than the Phoenix Inn in Salem. Rooms are spacious. Not the best breakfast, but they do offer it. Pet friendly hotel and very easy access to the freeway. Front desk was helpful and polite.

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Helpful?
Thank OnTheRoadAgain944
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

OnTheRoadAgain944- Thanks for staying with us. We appreciate the review and quality rating. It's sounds like you had good experience. I'm glad you enjoyed our newly renovated rooms. My apologies on the breakfast while you were visiting. We always work hard to have a wonderful presentation and offer a nice breakfast. I'm sorry we let you down. We'll discuss this...

Reviewed 25 June 2016 via mobile

This hotel was the best one I have stayed in so far....and I have stayed in a few. This is the only one for me when I am in the area . Clean rooms , excellent pool and spa . Didn't have time for the exercise room this time but definitely next time we will. The breakfast was absolutely amazing.

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Helpful?
Thank Tracy A
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Tracy A- Thank you for staying with us. We appreciate the wonderful review and excellent rating. I'm glad you were able to relax and enjoy your visit with us. We're very excited about our newly renovated hotel. Our staff works hard to provide excellent accommodations and service. We look forward to welcoming you back next time. Dave Pappas General Manager

Reviewed 24 June 2016 via mobile

This hotel is by far our favorite when visiting family in Albany. We recently had another nice stay at the Phoenix Inn. The service is always so great and rooms are beautiful and spacious. Will be back. Highly recommended!

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Helpful?
Thank Janice M
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Janice M- Thank you for staying with us. We appreciate the excellent endorsement and rating. I'm glad you had a great experience. Your caption is what we strive for everyday. Our staff works very hard to provide exceptional service and clean rooms. We look forward to your next visit with us. Dave Pappas General Manager

seattle
Reviewed 23 June 2016

We stayed at the Phoenix Inn for two nights while attending a sports event in Corvallis. The room was extremely spacious and clean. The maid left extra tea and coffee for us. We didn't use the pool or hot tub but they looked clean and well kept. We were concerned it might be noisy because our room was on the...

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Helpful?
Thank micki4
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

micki4- We appreciate you staying with us. Thanks for the wonderful review. It's great to hear about your visit. Hope you'll return next time you're in the area. Dave Pappas General Manager

Columbus
Reviewed 23 June 2016

We took the shuttle from PDX and spend the night, very clean room, friendly front desk. They put us in a room away from the highway. Friends picked us up in the morning. Will use it again when in the Portland area.

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Thank golden48
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

golden48- We appreciate the visit. Thanks for the nice comments and excellent rating. I'm glad it worked out well to take the Hut Shuttle and stay with us. We look forward to you returning. Dave Pappas General Manager

Newport, OR
Reviewed 18 June 2016

I recently attended a staff meeting in one of the Phoenix Inn's conference rooms. The room clean and was prepared for use ahead of time. The front desk staff was very helpful in meeting our needs. Thank you!

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Helpful?
Thank Samantha H
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Samantha H- Thank you for the review. We appreciate the nice comments. We're always glad your office returns each year. I'm glad you continue to have a great experience. Dave Pappas General Manager

Corvallis, Oregon
Reviewed 17 June 2016

This is the 3rd year our office has had our end of year meeting at Phoenix Inn. The manager is always wonderful to work with, and the meeting rooms have been clean and perfectly set up. The staff is very friendly and very responsive to replenishing water, etc. I've attended many meetings in hotel conference spaces, and this one has...

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Helpful?
Thank rhenry2016
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

rhenry2016- We appreciate the review. We're always glad to have your meeting return each year. Thanks for the nice comments. It's great to hear about your experience. Dave Pappas General Manager

Reviewed 16 June 2016 via mobile

I have attended several work related meetings at the Phoenix Inn over the last 5 years. The public areas of the hotel are always spotless, including the restrooms, the room is set up ahead of time, and the staff are courteous and helpful. Highly recommended!

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Helpful?
Thank dawn m
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Dawn M- Thank you for the nice comments and excellent rating. I'm glad you continue to have a great experience. We look forward to having you back next year. Dave Pappas General Manager

Edmonton
Reviewed 14 June 2016 via mobile

The room was pretty large, had micro, bar fridge and seemed clean, however there was a very strong mold odor. We told the front desk immediately but the hotel was full so they couldn't move us. I ended up putting mouthwash on the floor in the bathroom where the dloor met the tub to try and stop the odor. By...

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Helpful?
Thank Kathy R
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

Kathy R- Thank you for staying with us. I appreciate the review and the opportunity we had to discuss the situation by phone after this was posted. As a newly renovated hotel, this was alarming. However, we take ever situation very seriously with the plan to rectify immediately. I'm sorry we let you down on your visit with us. Our...

Longview, Washington
Reviewed 9 June 2016

My last review was three years ago and it was great then, and pretty much still is with some irritating exceptions. The first irritation was the in room TV. It worked great and was designed to be able to swivel so it can be watched from the bed or the desk. However, it was installed with an antenna cable so...

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Helpful?
Thank challenger27J
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review

challenger27J- We appreciate you staying with us. Thanks for the feedback. I'm glad you found us to be a great value. My sincere apologies for your experience. I'm sorry we let you down in the areas mentioned. I'll definitely revisit the length of our TV cables. On the hot water, I wasn't aware there was an issue, however we'll check...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Phoenix Inn Suites Albany

Address: 3410 Spicer Drive SE, I-5 Exit 233, Albany, OR 97322
Region: United States > Oregon > Albany
Price Range: RM466 - RM654 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Albany 2.5*
Number of rooms: 93
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Also Known As:
Phoenix Hotel Albany
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites Albany staff and other travellers.
4 questions
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10 months ago
Washington

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Questions? Get answers from Phoenix Inn Suites Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a double queen room and had an extra couch area with a desk. Very spacious for the rate!”
heatherbB7115ES, 28 Oct 2016 | Read review
“away from freeway, facing Denny's”
mikloss616, 2 Oct 2016 | Read review
“Reason for trip”
Snugs77, 26 Jul 2016 | Read review
“least traffic on third floor.”
711rodw, 29 May 2016 | Read review
“We always go for the top floor.”
Mel2013_13, 7 May 2016 | Read review
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US$109* /night
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Prices are for 1 room, 2 adults
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