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Ashland Springs Hotel

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Ashland Springs Hotel
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622 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Reviewed 20 October 2016

My husband and stayed at the here last week and were very surprised to find that our reservations (and those of our friends) that we'd made almost a year ago (and confirmed a week prior to arrival) for a specific room category weren't honored, and we were assigned a "boutique queen," a euphemism for very tiny. The desk personnel repeatedly...

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Helpful?
Thank Denise P
Management response:

We have addressed the issues raised here in our response to your husband's review of this same trip which he had posted a few days prior to this.

Tillamook, Oregon
Reviewed 19 October 2016 via mobile

I visit the OREGON SHAKESPEARE FESTIVAL every October for two days and usually take in four plays. I ALWAYS try to book a room in this GRAND hotel! I suggest getting a room on the 3rd floor for two reasons: it is on the same level as the FREE parking and this is the exit that puts you only five...

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Helpful?
1Thank Dale H
Management response:

Thank you for sharing your review! We are thrilled that you try to stay with us so often and look forward to seeing you again! On your next visit be sure to try out some of our amenities you may not have had time for on previous stays such as complimentary passes to Snap Fitness or relaxing in a steam...

Los Gatos, California
Reviewed 16 October 2016

We have been coming to Ashland for the Shakespeare Festival for several years. Often, more than once in a year. And, we have stayed at the Ashland Springs Hotel on just about all of our visits in the past 10 years. We have always enjoyed our stays at the hotel until this time, our second stay in 2016. My wife...

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Helpful?
Thank Kevinprin
Management response:

Thank you for sharing your experience at our hotel. We strive for the highest standards of guest satisfaction and take to heart all the feedback we can get in pursuit of that goal. I would like to apologize for the issues you have addressed. There was a slight booking error prior to your arrival which caused all of our King-Size...

A TripAdvisor Member
Level Contributor
10 reviews
1 helpful vote
Reviewed 9 October 2016 via mobile

The room was OK, but really noisy on the 3rd floor. Breakfast was terrible. Rubbery eggs, fruit that had been sitting around roo long, no selection. Nice to have free parking and walking distance to theatres, but Not worth the money.

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Helpful?
1Thank A TripAdvisor Member
Management response:

Thank you for taking the time to share your review. We apologize you did not enjoy your breakfast with us, and would like to assure you that our fruit is fresh and prepared daily, as with our scrambled egg dish, fresh muffins, and local breads. We do change our breakfast periodically often based on suggestions from guests and appreciate all...

Eugene, Oregon
Reviewed 5 October 2016 via mobile

The Ashland Springs is just three blocks from the Shakespeare Festival theatres. Yes, small rooms like the standard rooms in NYC; that's how they built hotels in the early 1900s! Staff was very helpful when we asked to change rooms to one with a King bed. Rooms were changed. Street people in Ashland are an annoyance.

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Helpful?
1Thank Duck1949
Management response:

Thank you for staying with us and sharing your review! We are very proud of our staff and do everything possible to ensure our guests have a fantastic stay! On your next visit to Ashland we would love to speak with you to go over our room availability as we have a wide variety of room sizes and views available!...

Portland, Oregon
Reviewed 4 October 2016

Ashland Springs Hotel is the tallest building, a pale yellow color, that stands out in the central downtown of Ashland. It is an elegant, historic hotel situated in the very walkable center of the town. We parked our car (in their free on-site lot) and did not use it again until we left for home. The room we had, corner...

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Helpful?
Thank Dana97219
Management response:

Thank you for choosing our hotel to celebrate your birthday at! We are glad you enjoyed your time with us and experienced downtown Ashland at it's finest! On your next visit please contact our front desk staff to inquire about our various room options and amenities! We have rooms with deep soaking tubs in them but also have many options...

Reviewed 3 October 2016

We thoroughly enjoyed our brief weekend stay in Ashland, and the Ashland Springs Hotel was a big part of it! Particularly, Concierge Gigi LaRossa was superb! Her knowledge base is exceptional. She knew a lot about everything that was asked of her, and if she didn't know off the top of her head, she knew where to inquire and got...

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Helpful?
Thank Suzanne F
Management response:

Thank you for choosing to stay with us during your Ashland weekend! We are thrilled you enjoyed your time with us and were able to take advantage of Gigi's expertise to enhance your visit! We look forward to seeing you again soon, and are excited to share even more of our town with you on your next visit!

Oakland
Reviewed 1 October 2016

On this, our second stay, we had a very small room (with a great view) with an equally small bathroom. Still, everything fit, and everything worked. Only one complaint with hotel: breakfast buffet too high to be reached by wheelchair user (me), children (not that any children to be found in this older hotel at this time of year) or...

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Helpful?
Thank ljc3003
Management response:

Thank you for taking the time to review your stay with us! We will certainly take your comments into consideration as our goal is to make everything for our guests comforting, convenient, and familiar! On your next visit to Ashland please contact our front desk staff directly - we would love to try to get you into one of our...

San Francisco, California
Reviewed 30 September 2016

The location of the hotel is excellent. easy two block flat walk to theater complex, Elevator, parking lot, breakfast included in room charge. Our room was small but well appointed. Food in the hotel was fine. a $10 certificate is given toward a lunch. service was very good. nicely located in center of town. hotel lobby is spacious, attractive with...

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Helpful?
Thank paul c
Management response:

Thank you for choosing to stay with us during your time in Ashland, as well as dining at our award-winning restaurant Larks Home Kitchen Cuisine! On your next visit to town be sure to contact our front desk staff to ask about room options - we have a wide variety of sizes and views available! We look forward to hearing...

Portland
Reviewed 29 September 2016

Professionally managed with gracious front desk staff. Need something? You'll get it. Bike storage -- done. Need a different room because of unusual circumstances -- done. Meeting rooms rearranged -- done. Everything looks fresh. Breakfast above average. Craig especially helpful. Exceptionally convenient to OSF venues. If you can get in,it's the place to be!

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Helpful?
Thank johnPDX
Management response:

Thank you for staying with us and sharing your experience! We are thrilled to provide the best hotel experience in Ashland for the best guests in Ashland! We look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Elegantly restored 1925 historic landmark in the heart of downtown Ashland offers seventy tastefully appointed, non-smoking guest rooms, Waterstone Spa, English garden,banquet/conference space and Larks Restaurant. Calming colors & decorations evoke an era of relaxed comfort and elegance. Guests are pampered with superb service and luxurious surroundings. Hotel guests enjoy complimentary continental breakfast, afternoon tea with baked treats, discount to hotel's Waterstone Spa, free WiFi and parking. ... more   less 

Additional Information about Ashland Springs Hotel

Address: 212 E Main St, Ashland, OR 97520-1829
Region: United States > Oregon > Ashland
Price Range: RM448 - RM869 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ashland Springs Hotel 3*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Ashland
#3 Family Hotel in Ashland
#4 Business Hotel in Ashland
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Questions & Answers

Here's what travellers have asked, with answers from Ashland Springs Hotel staff and other travellers.
3 questions
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Cliffside Park, New Jersey
Watsonville, California

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Questions? Get answers from Ashland Springs Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a corner room on a higher floor. You'll love the view.”
 of 5 bubbles TravelingCaptain, 23 Nov 2016 | Read review
“Room on corner, facing Main street would be best.”
 of 5 bubbles Dana97219, 4 Oct 2016 | Read review
“for views above 3 rd floor. hilt has 7 floors. great views of scenic Oregon country”
 of 5 bubbles paulcJ5174LZ, 29 Sep 2016 | Read review
“Corner rooms”
 of 5 bubbles johnPDX, 28 Sep 2016 | Read review
“Ask for an unscented room upon booking”
 of 5 bubbles LTM1317, 16 Sep 2016 | Read review
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